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Etrop Grange

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1,144 Reviews from our TripAdvisor Community

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Showing 1,126: English reviews
Glasgow, Scotland, United Kingdom
Reviewed 1 October 2015

Booked for an overnight stay as flying out next day but wouldn't stay again. Easier to list pros/cons: pretty from the outside, friendly staff, comfy bed. Speedy pick up/drop off at airport. Cons: feels worn around the edges & in need of a bit of a makeover- scuffed walls, worn carpets: shower glass was mouldy & black in areas, in...

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Helpful?
2Thank Karin G
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Karin G, Thank you for taking the time to provide us with a detailed feedback following your recent stay. I was very sorry to read that your overall experience did not live up to your expectations. We use all of our customer feedback as a guideline to help us with maintaining and improving our standards, so thank you again...

Perth, Australia
Reviewed 30 September 2015

We stayed here on Tuesday night before flying back to Australia. We were worried about returning our hire car which was due back at the car rental village at 6am the next morning and struggling onto the airport bus with three cases and two carry on bags which we had done in the other direction four weeks earlier, not reccommended...

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1Thank joyce m
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear joyce m Thank you for taking some of your precious time to tell us about your experience following your recent stay at the Etrop Grange Hotel. I am delighted to read that you had a pleasant and fulfilling stay with us as well as pleasant interaction with our team members. The team always make an effort to look after...

Knaresborough
Reviewed 29 September 2015

A nice spacious and clean room. The staff were friendly and efficient. Food was good- well cooked,well presented and plenty of choice.On this occasion it was a pre-holiday stay with an early departure using the hotel's transfer service.

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Helpful?
Thank Roger K
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Roger K Thank you for reviewing your recent stay here at Etrop Grange. You have highlighted every aspect of what makes the Hotel and team so special, and we were delighted to see your wonderful comments about the products and service on offer. Your high ratings about the hotel in general are very much appreciated. The team and I...

Manchester, United Kingdom
Reviewed 28 September 2015

Booked 30 rooms for daugthers Wedding. The staff were very friendly and accomodating made the day special.I would recommend this hotel as a venue for your special day. Andrew the master of ceremonies and his staff were fantastic, very organised and slick.The only thing i would may say is that the rooms need a lick of paint.But this did not...

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1Thank mark s
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear mark s Many thanks for providing feedback following your daughter's recent wedding. It was our pleasure to provide service on this special day and we are happy to hear that ultimately everything went well for you and your daughter and you were able to thoroughly enjoy the wedding. It is a great reward for all of us to hear...

Wirral, United Kingdom
Reviewed 28 September 2015

We have used this hotel before to stay and park before an early flight,and it was very good.Not any more the room had a jammed hot water Tap,the air con. Didn't work and they had a wedding with rowdy guests till 2 am and we were up at 4.30am for our flight. Even worse they have subcontractors doling the parking...

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2Thank David J
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear David J, Thank you for taking the time to review your recent stay with us. We are pleased to hear that you have had fond past memories of staying at the hotel. I was however very sorry to learn about the maintenance issues you experienced during your stay. Please accept my apologies for the shortfalls of our maintenance team....

Leeds, United Kingdom
Reviewed 26 September 2015

This is a lovely place to stay before an early morning flight. So much character instead of the usual 'plastic box' type of hotel. There is no lift and I was on the top floor but did not find this a problem and there was a secure lock up to leave my suitcase. The staff were very pleasant and helpful....

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Helpful?
Thank Jo M
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Jo M Thank you for taking the time to share your feedback following your recent stay with us. It is a great reward for all of us to hear how much you enjoyed your stay and highly rated us. We get great satisfaction from feedback such as yours and will continue to perfect our products and services to generate...

NW
Reviewed 20 September 2015

From the minute Nicole booked a room for us, we knew we could relax and rest assured that our pre flight night at ETROP GRANGE would go well. As ever, we were not disappointed, on the contrary, as soon as we walked in there was Peter, the hotel porter to greet us, it really is so welcoming that people remember...

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2Thank northernernw
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear northernernw, Thank you for sharing such a glowing review on Trip Advisor! Your review highlights every aspect of what makes the Hotel and team so special and serves as a great motivator to the team. I am delighted to read that you had such an enjoyable stay with us. The Etrop Grange team strive to provide each guest friendly,...

United Kingdom
Reviewed 20 September 2015 via mobile

We booked directly with the hotel but then found it cheaper with an online booking company. I rang the hotel and they reduced the price immediately, great service. Friendly check in and spotless room with comfortable bed. Bathroom clean and tidy with only one problem in that the bath takes ages to run!

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Thank ABRDF
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear ABRDF, Thank you for your wonderful feedback after your recent stay at the Etrop Grange Hotel. I was very pleased to hear that you had a comfortable stay with us and that you were happy with the price of the room as well. I was also glad to read that the check in process went smoothly for you and...

Reviewed 19 September 2015 via mobile

Stayed here on business trip for 5 nights as couldn't get a room in any of the other airport hotels. I will not be staying here again. The hotel is in a serious need of a refurbishment. There is a bad smell throughout the entire hotel, the carpets are disgusting and the food was very pricey and not up to...

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4Thank kate o
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear kate o Thank you for your trip advisor feedback. All your comments and concerns are fully noted and appreciated. The hotel is under-going an investment process, with a soft-refurbishment throughout with the majority of maintenance issues having being resolved. There are some areas which we are still working on and we hope to complete the work in the near...

Newcastle, United Kingdom
Reviewed 17 September 2015

We stayed at Etrop for one night during September prior to saying Bon Voyage to our son who left to go travelling the next day. The hotel is excellent - much more preferable to the chain hotels in the immediate area. It is very well appointed and very clean and welcoming. The food in. The restaurant is first class and...

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Thank santa2012
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear santa2012, Thank you very much for your great review. Despite the niggle with the coffee machine, I am delighted you enjoyed your stay. You have highlighted every aspect of what makes the Hotel and team so special. I am pleased you made good use of the facilities in the hotel, including the restaurant as well as the courtesy shuttle...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Etrop Grange is a gracious Grade II listed Georgian Country House originally built in 1780 by school teacher William Moss and although located just a short distance from Manchester Airport, is anything but an airport hotel.Originally known as Moss House, the hotel was renamed Etrop Grange in 1984 by the owners after a local area called Etrop Green. Etrop Grange first opened for business in November 1985 as a fine dining restaurant on just the lower level and was slowly converted into a hotel over the next 13 years with a £3 million refurbishment. The Etrop Grange still retains it's Georgian charm with its stately facade matched by a luxurious interior of decadent chandeliers, heavy drapes and marble fireplaces.Due to modern intervention the hotel is now ideally located just two minutes from Manchester Airport and the M56, and is one of the few hotels in the area with no overhead aircraft noise making it an ideal hotel for business and leisure alike. Offering complimentary transfers to and from the airport and airport railway station (between 06:00 and 22:00), along with complimentary parking and WiFi for all guests, Etrop Grange is the perfect place to spend a relaxing day or night whatever the occasion. ... more   less 

Additional Information about Etrop Grange

Address: Etrop Grange Hotel Bailey Lane, Manchester M90 4EG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: RM326 - RM520 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Etrop Grange 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Etrop Grange Manchester
Etrop Grange Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Etrop Grange staff and other travellers.
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Questions? Get answers from Etrop Grange staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept Room 5. Room 65 was excellent.”
 of 5 bubbles Jan47Cheshire, 22 Jan 2017 | Read review
“Hotel seemed quiet despite being very close to the airport”
 of 5 bubbles wendyrR8260OL, 13 Dec 2016 | Read review
“Not room 16”
 of 5 bubbles wilky1961, 7 Dec 2016 | Read review
“Breakfast nice and the man and woman serving were the best out off the staff..”
 of 5 bubbles nancydrew1113, 3 Dec 2016 | Read review
“We have stayed there a couple of times in different rooms and there isn't a lot of difference .”
 of 5 bubbles Pendlebrier, 7 Nov 2016 | Read review
5 of 5