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New Union Hotel

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169 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Kendal, United Kingdom
Reviewed 23 January 2016

Stayed here for 1 night, lovely clean room and polite friendly staff. We ended up spending our night in the bar until closing. The guy on the bar,Andy, was chatty and welcoming as was the lady that was serving earlier. Sorry I can't remember her name but she finished at 8pm on January 21st. She was very helpful and gave...

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Helpful?
Thank Myfairopinion
Reviewed 1 December 2015 via mobile

Couldn't check in as someone was in our room with a late check out, so had to get ready in another room! Couldn't use the shower tho! So came back to our room at 12am that night and the music from down stairs was sooo loud, and went on till 4am. Instead of 3am as stated! Then it was noise...

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2Thank Gareth D
SarahPeachie, Owner at New Union Hotel, responded to this review

Dear Gareth, Thank you for taking the time to review your recent stay at our hotel. Due to the unavoidable noise issue, our main priority is the cleanliness of the rooms so I was horrified to see your photos and fed your comments back to the hotel staff immediately. The rooms are checked every day by the hotel managers after...

Doncaster, United Kingdom
Reviewed 28 November 2015 via mobile

I would never stay here again staff rude and room was disgusting the price was over priced 160 for one night it's a filthy run down pub. I would of rather set alight my money then stay in this dirty bedsit of a room. Staff shocking all you heard all night is the bars .

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1Thank kellielauryn01
SarahPeachie, Owner at New Union Hotel, responded to this review

Dear Kellie Thank you for your email. I am sorry that your experience fell short of your expectation. I have spoken to the night manager who said that people from your room were hanging out of the window pouring water onto people on the street below. This caused considerable upset to those who were drenched and he came to your...

Dublin, Ireland
Reviewed 25 November 2015

This place is at most a hostel with the luxury of your own toilet. The room has the bare minimum. My room has 3 beds and ONE chair with kettle and cups. The room is very poorly lit. The bathroom is so small it only just fit one in at a time. There are no toiletries - just hand soup...

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Helpful?
1Thank DOWSB
SarahPeachie, Owner at New Union Hotel, responded to this review

Dear DOWSB Thank you taking the time to review your recent stay at our hotel. The hotel is aimed at people who are visiting Manchester for leisure and there is high demand from our target market for rooms that accommodate 4 people. Hence why we put extra beds in the larger rooms rather than desks (which would not be used...

Birmingham, United Kingdom
Reviewed 25 November 2015 via mobile

We booked here last minute but were glad we did. From the moment we arrived the staff were so polite and helpful, the breakfast was adequate (as they don't do a cooked breakfast it was continental), the room was basic but comfortable - en suite shower and toilet, television was a little small but for the price we paid it...

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Helpful?
Thank PaulaDee1963
SarahPeachie, Owner at New Union Hotel, responded to this review

Dear Paula, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad you found our staff polite & helpful. Our hotel aims to provide a truly unique experience and we are pleased you found the room comfortable. Your feedback is very valuable to us and look forward to welcoming you back...

Cambridgeshire, United Kingdom
Reviewed 18 November 2015

Yes it is in the Gay area and the bar downstairs is full of gay men perhaps a little intimidating for some. Lovely view of gay-night club from window. Lots of bars about. I did book with a card but they said there was a problem with my card and I'd have to pay by cash. I asked for a...

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Thank Aroundtheworld24962
Manchester, United Kingdom
Reviewed 2 November 2015

Went in here with a friend a while ago and left my brand new earphones that I had just bought. ( Dr Dre £80) Well it was very stupid of me to leave them there and it was my totally own fault but anyway when I got home I rang the pub in the hope somebody had handed them in...

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2Thank Brian M
SarahPeachie, Owner at New Union Hotel, responded to this review

Dear Brian I am really sorry to read that you didn't get your earphones back. Your feedback is extremely valuable to us - the barmaid did not inform me of this situation. I am confused about when it happened as you wrote the review 2 weeks ago but say that you stayed in December 2014. If this happened in the...

Blackpool, United Kingdom
Reviewed 23 October 2015

We were very unhappy with our stay here. It was the cheapest we could find for one night so we weren't expecting too much but this was just something else. Very noisy- take ear plugs. Broken toilet. Felt unsafe and scared however staff were friendly but unproffesional, with reception being in a room with a bed. Would only recommend to...

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Helpful?
Thank 354kathrynb
SarahPeachie, Owner at New Union Hotel, responded to this review

Dear Kathryn, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a well-maintained and comfortable...

Whakatane, New Zealand
Reviewed 2 October 2015

We stayed one night here. As we were travelling by car,we found it hard to get to this Hotel with all the one way narrow streets, and even though it was a Sunday there were road works blocking the streets that we needed to go along.Next time we will enter Manchester by train. The hotel does not have parking, there...

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Thank WendyG84
SarahPeachie, Owner at New Union Hotel, responded to this review

Dear Wendy Thank you very much for your feedback. I am glad you enjoyed your stay when you finally made it to the hotel. I am happy to say that the road works are now gone! It would be a pleasure to welcome you back to the hotel when you next visit Manchester. Kindest Regards, Adele Ramsbottom | General Manager

Rajapalayam, India
Reviewed 22 September 2015

Goods: Near to city centre and piccadilly / oxford stations, rooms cheap, provide free wifi with good speed, provide coffee/tea. Beds are clean enough. Bads: Noisy as there is a club downstairs and you hear music (noise) until 2 am. All the time you hear walking sound outside the door. So, you won't get good sleep. Rooms not that clean....

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3Thank Volcanoking
SarahPeachie, Owner at New Union Hotel, responded to this review

Dear valued guest, Unfortunately, the noise is something that we will never be able to change as the bar is the primary business. Therefore, we aim the hotel at leisure guests. The building is 150 years old which is why there is no lift - I am grateful to you for pointing this out though, so that disabled guests are...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
With the New Union, you can benefit from: * Great value rooms from 40 pounds * 24-hour access key fob * Privacy: en-suite bathroom in every room * FREE Internet access via Wi-Fi * Convenient location near: o Gay village, Chinatown, shops & Palace theater o Piccadilly & Oxford Rd train stations o Chorlton St coach station ... more   less 

Additional Information about New Union Hotel

Address: 111 Princess Street, Manchester M1 6JB, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: RM217 - RM647 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Union Hotel 3*
Number of rooms: 11
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Also Known As:
New Union Manchester
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Questions & Answers

Here's what travellers have asked, with answers from New Union Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles 487staceys, 2 Jul 2016 | Read review
“None very clean and tidy”
 of 5 bubbles , 10 Jun 2016 | Read review
“Ask for a room not above the pub if you require a quiet night....”
  • Did the job
  • Even smaller en-suite
  • Small double room £40
 of 5 bubbles 728darrens, 18 Mar 2016 | Read review
“they are all noisy - ok if you don't mind”
 of 5 bubbles DOWSB, 25 Nov 2015 | Read review
“Ask for a room overlooking Princess Street”
 of 5 bubbles WendyG84, 1 Oct 2015 | Read review
5 of 5