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Novotel Manchester Centre

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Novotel Manchester Centre
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1,527 Reviews from our TripAdvisor Community

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Showing 1,410: English reviews
Cumbria
Reviewed 28 January 2015

That rating and title may seem a bit shocking, but it's now a week after our stay and we have gone through all channels with our various complaints and today finally received a full E-Mail response from the manager. Above all, I feel we paid far too much money for what turned out to be service that was often lacking...

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Helpful?
1Thank Futureal
iblack, General Manager at Novotel Manchester Centre, responded to this review

Sorry to read your recent stay did not meet your expectations. We have communicated on this matter. I hope to welcome you back in the future. Yours sincerely Iain Black

North Yorkshire, United Kingdom
Reviewed 27 January 2015

I stayed in the Novotel, Manchester on the 24th January 2015 for one night in a 'Superior Room' (2nd Best, after Standard Room) with 4 people (Two adults, two children). When we arrived at the hotel, after a thorough search throughout Manchester, we were greeted by a bright, modern and cheery lobby. The receptionist staff were very friendly meeting our...

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1Thank Ellie S
iblack, General Manager at Novotel Manchester Centre, responded to this review

Thank you for your review we apreciate your comments. I do hope to welcome you and your family to Novotel Manchester Centre soon. Yours Sincerley Iain Black

Wigan, United Kingdom
Reviewed 26 January 2015

Don't know whether it was our 4th or 5th time of staying and yet again it was faultless. The executive room was excellent as always. On a personal note "where was our upgrade Iain? We were getting so used to it, it was a bit of a surprise not to be offered one this time "😉 Still brilliant though. Quiet;...

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Thank Haydn J
iblack, General Manager at Novotel Manchester Centre, responded to this review

It was a pleasure to read your kind comments. I do hope you have joined the LeClub Accor Loyalty program there are many great benefits which will only enhance your stay further when you next visit. I hope to see you soon. Kind Regards Iain Black

Middlesbrough, United Kingdom
Reviewed 25 January 2015 via mobile

Stayed Saturday 24th. We chose the Novo for its superb location as we were watching Matt Goss at the Ritz which is only a few minutes walk away. Basically our stay was faultless. Staff were amazing, hard working but still had time for pleasantries :-) We arrived a little early and our room wasnt ready so we took advantage of...

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Thank stu c
iblack, General Manager at Novotel Manchester Centre, responded to this review

Thank you for your kind words. You stayed in one of our brand new executive room and it was a pleasure to readyour comments. We hope to see you soon at Novotel manchester Centre. Kind Regards Iain Black

London, United Kingdom
Reviewed 24 January 2015

Arrived late evening and was upgraded to an executive room which was a lovely touch. Greeted by a lovely lady on reception. Location was great and central to where I was working and the station. Room was lovely and clean, bed was so comfortable great night sleep.

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Thank Grace M
iblack, General Manager at Novotel Manchester Centre, responded to this review

I was pleased to read you enjoyed staying in one of our New Executive rooms. We only completed the latest batch of 29 rooms in December so all brand new. I do hope you will choose Novotel Manchester Centre when you next visit Manchester. Kind Regards Iain Black

Melbourne, Australia
Reviewed 24 January 2015

The softest hotel bed I have ever slept in. It was like sleeping in a hammock - I found it very uncomfortable after a few days. Well located hotel, nice rooms, free wifi is slow but OK pay for fast wifi, bar and restaurant.

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Thank t8769
iblack, General Manager at Novotel Manchester Centre, responded to this review

It was great to read you review, I was pleased you had a comfortable sleep. We have just replaced all our beds and bedding with a brand new product offer -- It seems to be working! We hope to see you soon. Kind Regards Iain Black

Wien, Österreich
Reviewed 19 January 2015 via mobile

This Hotel met all expectations I had. The room was an Executive room, spacious and comfortable, all gimmicks there I needed and was very clean and tidy. Very comfortable bed and a proper blanket which was long enough also to cover the feet. This is very rare in Hotels, but here ok. Absolutely very quiet room as the room was...

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Helpful?
Thank Dieter577
iblack, General Manager at Novotel Manchester Centre, responded to this review

Thank you for taking time to review our hotel. I was really pleased to read your comments concerning the bedding, we have just swapped all our beds and bedding for a brand new product offer. We look forward to welcoming you to Novotel Manchester Centre soon. Kind Regards Iain Black

tewtewd
Reviewed 17 January 2015 via mobile

I was genuinely quite overwhelmed by the quality of the room - I was in a Novation room which is an upgrade I got for free as part of the Accor reward gold card. I've stopped in many Novotels but this is the first time I've stopped in the newly refurbished rooms. The bathroom now has integrated toilet rather than...

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Thank tewtewd
iblack, General Manager at Novotel Manchester Centre, responded to this review

Really pleased to read you enjoyed your stay in one of our brand new Executive rooms it is great to read this investment is so well received. Sorry you couldn't get the coffee maker to work. I hope Novotel Manchester Centre will feature in your plans when you next visit Manchester. Kind Regards Iain Black

Solihull
Reviewed 14 January 2015

Review collected in partnership with Accorhotels.com
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Thank 43John43
iblack, General Manager at Novotel Manchester Centre, responded to this review

Yateley
Reviewed 12 January 2015

I had a large room which was very comfortable. check-in and check-out was painless, but I will nor eat in the restaurant again, too expensive. There are plenty of much cheaper restaurants very close to the . Free Wi-Fi is a great plus. The one confusing thing was the gym opening time. The check-in staff and the adverts indicate 6:00am...

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1Thank DaveCYateley
iblack, General Manager at Novotel Manchester Centre, responded to this review

Glad to read you enjoyed your stay and sorry that you were not able to book the following week. Rates do vary so please check again we hope to see at Novotel Manchester Centre soon. The Gym which is being upgraded does open at 6.00am although occassionally it may be a little later to avoid disturbing the rooms below -...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Manchester Centre is an AA 4 star hotel in an ideal location for business travellers, just 3 minutes walk from the Conference Quarter and the Central Business Core of Manchester. Take a break at the Novotel and explore the surrounding Chinatown area, visit Old Trafford (the home of Manchester United FC) and discover designer shops, nightlife and local attractions. eXchange Food and Drink Lounge is the place to kick back relax and unwind after a busy day. 24 hour room service, gym, sauna, steam room and seven meeting rooms for up to 90 people. ... more   less 

Additional Information about Novotel Manchester Centre

Address: 21 Dickinson Street, Manchester M1 4LX, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: RM436 - RM1,092 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Manchester Centre 4*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Cheap Tickets, Booking.com, Hotwire, Hotels.com, Travelocity, ACCOR, Expedia, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Novotel Manchester Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Manchester Centre Hotel Manchester
Accor Manchester Centre
Manchester Novotel
Hotel Style:
#3 Green Hotel in Manchester
#22 Luxury Hotel in Manchester
#25 Business Hotel in Manchester
#31 Romantic Hotel in Manchester
#44 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Manchester Centre staff and other travellers.
13 questions
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Birmingham, United Kingdom
11 months ago
Bladon, United Kingdom
7 months ago
edinburgh
Birmingham
1 month ago

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Questions? Get answers from Novotel Manchester Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the third floor just below the Gym, too noisy from 6.30 in the morning, impossible to sleep in.”
ptchaure, 21 Apr 2017 | Read review
“Our room on the second floor seemed very quiet and being in the city centre I don't believe that any rooms have a view.”
ianp183, 17 Apr 2017 | Read review
“we stay at second floor very quiet and plesant”
tomdave2017, 9 Apr 2017 | Read review
“Avoid the back if you are a light sleeper.”
Moonflower3, 26 Mar 2017 | Read review
“Avoid 4th floor”
johnmJ1820RN, 15 Mar 2017 | Read review
5 of 5