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Hilton Manchester Deansgate

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Hilton Manchester Deansgate
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3,857 Reviews from our TripAdvisor Community

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Showing 3,771: English reviews
Isle of Man
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

Stayed one night. Room was fine with a good quality bathroom. Very busy so they couldn't provide a Gold member upgrade which was fine but we were given access to executive lounge. Had drinks and breakfast there which was good and has great views of the city from 23 floor. Used the gym which is fine and pool plus sauna... More 

Helpful?
Thank Sandgronan
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 days ago NEW

We stayed here for one night mid week. Check in was quick, easy and friendly. Hotel is very clean and modern. For the cost of the room it was nothing special at all..it was clean and nice to have floor to ceiling windows but considering it cost £220, it was a bit of a disappointment. We went out for a... More 

Helpful?
Thank Rach3lm
Phil M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Rach3lm Thank you for taking the time to review Hilton Manchester Deansgate and for sharing your concerns. I greatly appreciate the time you have taken to offer your review and I am sorry that your visit with us did not entirely wow you and your comments have been shared with my team. I am disappointed to learn that your... More 

Huddersfield, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW

If you are expecting dainty sandwiches, freshly baked scones and delicious cakes, don't book afternoon tea here. The sandwiches were heavy on the bread and thin on the filling. The scones were rock hard and the cakes were dry. Fortunately there wasn't much of it.

Helpful?
Thank Judith M
Phil M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Judith M Thank you for your review, we really do appreciate your feedback. It is immensely disappointing for us to receive such feedback as clearly we failed to meet your expectations in many areas. I have given the F&B team visibility of your feedback for their review. I do hope that despite some of your feedback that we are... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed here for 1 night staff welcoming and helpful.They take a deposit on the room if you have anything from mini bar etc.The rooms are well equipped and spacious full size bath with shower over.Very clean and tidy.The only little niggles are no complementary biscuits with tea and coffee facilities.Could do with 2 comfy chairs so you both can enjoy... More 

Helpful?
Thank anthony r
Benjamin M, Assistant Front of House Manager at Hilton Manchester Deansgate, responded to this review

Dear Anthony, Thank you for having shared such a positive review concerning your recent stay. We are absolutely delighted that we met your expectations in all areas and that the service received, the view from the room and the general accomodations met your satisfaction. We trust that your next visit will be in the not so distant future! Kind regards,... More 

Sheffield, United Kingdom
1 review
Reviewed 4 days ago NEW

Overall the hotel was clean, tidy and well looked after. On the other hand on the mornig we was checking out we had 2 different members of staff help them selves in to our room. No apologies just closed the door and left. Not happy when your getting dressed and a stranger helps themselves in to your room. Good job... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 10293847562016
Benjamin M, Assistant Front of House Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest, Thank you for sharing feedback on your recent stay. I understand that you have contacted the hotel directly to discuss this further and will be in touch shortly. Kind regards, Benjamin Assistant Front of House Manager More 

Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

We chose room 1619 an executive room plus as a Christmas treat to do some shopping and visit the Christmas markets. The room was advertised as quiet, however, there was constant noise from the utility room next door, air condition kept switching on throughout the night and we hardly slept. There was arguing nearby in the early hours and at... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jh232015
Benjamin M, Assistant Front of House Manager at Hilton Manchester Deansgate, responded to this review

Dear Guest, Thank you for having taken a moment to share feedback with us concerning your recent stay. We understand that your stay did not pass quite as seamlessly as you had hoped. However we do have a very experienced nights team at our disposal who can always speak to other occupants of the hotel should you feel that you... More 

Preston, United Kingdom
1 review
Reviewed 5 days ago NEW

Was attempted to be overcharged on check in. Misinformed over exec lounge. Not advised to book C23 and waited nearly an hour to get in despite being a guest there. Not asked about stay when left. Poor

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank hannahsV7853DM
Benjamin M, Assistant Front of House Manager at Hilton Manchester Deansgate, responded to this review

Dear Hannah, Thank you for having chosen to stay with us at Hilton Manchester Deansgate. It is immensely disappointing for us to receive such feedback as clearly we failed to meet your expectations in many areas. We endeavour to make sure that all our guests enjoy their stay and should they not, then we consistently attempt to make it right... More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW via mobile

The Hilton is summed up in a few works. Very high quality hotel with lovely views and a breakfast of high quality in the morning. What I'd class as 'posh'. Really nice. I went for the executive plus room which gains free access to the executive lounge. Gorgeous views, and free booze! What more could you want!

Helpful?
Thank cashlar
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear cashlar Thank you for taking the time to leave a review of Hilton Manchester Deansgate on TripAdvisor. It gives us great pleasure to read that your stay met your expectations. We are glad you found your room to be clean and comfortable, as this is one of the main aspects that helps to create an enjoyable stay. May I... More 

Rossendale, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

My wife and I stayed here as some friends of mine gave us vouchers for Cloud 23 and as I am a Hilton Diamond member we used some points to stay the night. As you can tell from my Diamond status I have stayed in a few Hilton hotels around the world and this one is OK, I have stayed... More 

Helpful?
Thank SlimesMcM
Phil M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear SlimesMcM Thank you for staying with us recently we really appreciate you choosing to stay at Hilton Manchester Deansgate, and thank you for your loyalty as a Hilton Diamond member. I am really pleased that you had a great stay with us and that you feel that we delivered in all areas. I have taken on board your feedback... More 

Merseyside uk
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 days ago NEW via mobile

This hotel is in need of refurbishment the room was spacious and well equipped but slightly shabby with stains on the carpet and chairs. For the price there are better hotels in Manchester including the Midland and the Raddison both of which I would return to, where as I couldn't say the same for the Hilton. The staff weren't particularly... More 

Helpful?
Thank Mrs B
Phil M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Mrs B Thank you for taking the time to share your feedback. I am very sorry that you were disappointed with your recent stay and I will look into the points that you mentioned in regards of our need for refurbishment. I was disappointed to read your comments as the entire team at Hilton Manchester Deansgate are trained to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cloud 23 Cocktail Bar
Cloud 23 Cocktail Bar
Cuisines: British, Contemporary
Podium Restaurant Bar & Lounge
Podium Restaurant Bar & Lounge
Cuisines: European, British, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Manchester Deansgate

Address: 303 Deansgate, Manchester M3 4LQ, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: RM502 - RM1,916 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Manchester Deansgate 4*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton EMEA, Cancelon, Travelocity, Agoda, Hotels.com, Odigeo, HotelTravel.com and Priceline so you can book your Hilton Manchester Deansgate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Manchester Deansgate Hotel Manchester
Manchester Hilton
Hilton Deansgate
Hotel Style:
#22 Business Hotel in Manchester
#26 Luxury Hotel in Manchester
#34 Family Hotel in Manchester
#37 Romantic Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Manchester Deansgate staff and other travellers.
21 questions
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Questions? Get answers from Hilton Manchester Deansgate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great view from 22nd floor but expect wind noise”
 of 5 bubbles handif, 27 Nov 2016 | Read review
“The higher the better the view”
 of 5 bubbles Lynne240263, 22 Nov 2016 | Read review
“Don't lose anything”
 of 5 bubbles janetbrown2357, 18 Nov 2016 | Read review
“pay the extra for a dulux room”
 of 5 bubbles jimbo12342015, 15 Nov 2016 | Read review
“Get the staff to check lights & heating”
 of 5 bubbles PaulinePatel, 5 Nov 2016 | Read review
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