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Mercure Manchester Piccadilly Hotel

3,122 reviews
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Traveller (602)
Room & Suite (243)
Dining (34)
Overview
  • Excellent23%
  • Very good40%
  • Average22%
  • Poor10%
  • Terrible5%
Travellers talk about
“privilege room”(43 reviews)
“central location”(149 reviews)
“tram stop”(33 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,122)Write a Review
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Traveller rating
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716
1,093
663
304
174
Show reviews that mention
All reviewsprivilege roomcentral locationtram stopwould stay againdouble roomsaturday nightstayed here for one nightfantastic locationarndale centregood nights sleeppiccadillyfloorchinatownhairdryerncpironconcert
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21 - 25 of 2,950 reviews
Reviewed 4 weeks ago via mobile

Excellent hotel, beautiful room, great facilities, lovely breakfast , great location This was a fabulous hotel and one of the nicest I've stayed in when travelling for work purposes I believe there is hotel parking, however my sat nav was driving me nuts so I...More

Thank Lmarieevans
Response from MercureManchester, Front Office Manager at Mercure Manchester Piccadilly HotelResponded 3 weeks ago

Dear Lmarieevans Thank you for your recent review of the Mercure Manchester Piccadilly Hotel. The entire team here were delighted to read your feedback regarding your stay as this reflects the standard of stay and service we always strive for with guests. We look forward...More

Reviewed 4 weeks ago via mobile

I stayed in this hotel over the weekend and my stay was not what I expected. The staff in the bar are useless. We sat in the bar for 20 minutes waiting on a drink as we were told it was table service, when we...More

1  Thank Cam H
Response from MercureManchester, Front Office Manager at Mercure Manchester Piccadilly HotelResponded 3 weeks ago

Dear Cam H, Thank you for your recent review of the Mercure Manchester Piccadilly Hotel. It was a true shame for the team here to read your feedback as we always aim for a great stay for all guests. Please rest assured that your feedback...More

Reviewed 4 weeks ago

Arrived on a very wet evening among other guests waiting to check in on a Xmas party night. Only 1 member of staff on reception. One guest had to ask if anyone knew that there was a queues reception. Thereafter, another member of staff turned...More

Thank lady4brabus
Response from Matt S, Front Office Manager at Mercure Manchester Piccadilly HotelResponded 4 weeks ago

Dear lady4brabus, Thank you for your recent review of the Mercure Manchester Piccadilly Hotel. It was a shame to hear of your disappointment with certain aspects of your stay and please rest assured this has been passed forward to the management team here to discuss...More

Reviewed 4 weeks ago

All went very well except for check-in, which was a disaster ... my room keys didnt work and my wake-up call never happened. Very nice room though, and friendly bar/restaurant staff ... but the Christmas party that was going on was absorbing much of their...More

Review collected in partnership with Accorhotels.com
Thank Paul W
Response from Matt S, Front Office Manager at Mercure Manchester Piccadilly HotelResponded 4 weeks ago

Dear Paul W Thank you for your recent review of the Mercure Manchester Piccadilly Hotel. It was great to read you enjoyed your stay however disappointing to hear of your check in experience. We discovered an issue with one of our key-coding machines which has...More

Reviewed 4 weeks ago via mobile

We stayed in a Privilege Room on the 7th floor and were very disappointed. The staff were nice, but the rooms are in desperate need of renovation. The bed was so small that neither of us got a good night's sleep. It was more like...More

Thank BerlinBummler
Response from Matt S, Front Office Manager at Mercure Manchester Piccadilly HotelResponded 4 weeks ago

Dear BerlinBummler Thank you for your recent review of the Mercure Manchester Piccadilly Hotel. It was disappointing to hear that you encountered issues with the heating in your room; a matter that I am now assured has been rectified by our maintenance team, please do...More

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134567590
About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$87 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Manchester
#40 Business Hotel in Manchester
#42 Romantic Hotel in Manchester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Manchester
#40 Business Hotel in Manchester
#42 Romantic Hotel in Manchester
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (602)
Room & Suite (243)
Dining (34)
Hotel & Grounds (322)
Bathroom (50)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Nicci J
16 November 2017|
AnswerShow all 10 answers
Response from Lynne K | Reviewed this property |
Hi, don’t panic, it’s a good hotel. I hope you get a room with a view of the city, you can see everything. Happy birthday to your husband and have a great weekend.
2
Votes
hahhaalolp
13 August 2017|
AnswerShow all 2 answers
Response from Grandmummy2014 | Reviewed this property |
There is a Bathroom, Television, Telephone, Kettle with Coffee,Tea and biscuits, a Safe, and a Comfortable bed. It is a pleasant, cosy room.
0
Votes
hahhaalolp
13 August 2017|
AnswerShow all 2 answers
Response from FredandMouse | Reviewed this property |
Please DO ring and confirm your booking: we had booked at the Mercure several weeks before we arrived. When we got to the hotel, we were told that they had cancelled our booking without any notice whatsoever (Probably... More
0
Votes
Room Tips
"We stated in room 522, which was recommended by the receptions staff."
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"Just find somewhere else"
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"My advice is simply - don't stay here"
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"Front roomsbhave a great view of the city, as does the Level 3 bar/ restaurant."
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