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Macdonald Manchester Hotel & Spa

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Traveller (962)
Room & Suite (453)
Dining (56)
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Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“thermal suite”(78 reviews)
“piccadilly station”(322 reviews)
“car park”(389 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,415)
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Traveller rating
2,461
2,034
1,033
470
316
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2,461
2,034
1,033
470
316
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All reviewsthermal suitepiccadilly stationcar parklovely hotelcity centrereception staffmini barlovely roomexecutive roomstayed here for one nightcomfy bedsaturday nightbathapolloslippersconcert
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11 - 15 of 6,314 reviews
Reviewed 1 week ago

I am not usually a person who likes to write negative reviews. But after the events on the 27th to 28th May at the MacDonald Manchester I feel that I must. To keep the review short, I will gloss over the 2 hour wait for...More

5  Thank ARTHURA1980
Response from Carlie S, Manager at Macdonald Manchester Hotel & SpaResponded 1 week ago

Dear ARTHURA1980 Please be assured the events of Sunday 27th May have been taken extremely seriously and a full investigation continues surrounding that evening. We will come back to you shortly Kind regards The Guest Relations Team

Reviewed 1 week ago

We stayed here on the 27th May like many other guests who have also left reviews and this has been the worst hotel I have ever stayed in. We arrived back at the hotel at around midnight and as we were getting into bed the...More

5  Thank amysquires1
Response from Carlie S, Manager at Macdonald Manchester Hotel & SpaResponded 1 week ago

Dear amysquires1 Please be assured the events of Sunday 27th May have been taken extremely seriously and a full investigation continues surrounding that evening. We will come back to you shortly Kind regards The Guest Relations Team

Reviewed 1 week ago via mobile

We chose to spend a bit more money and stayed here as a bit or a treat while going to see Ed Sheeran on Sunday the 27th of May. The check in process was horrendous, we queued for 45 minutes to get our room with...More

4  Thank Lisa N
Response from Carlie S, Manager at Macdonald Manchester Hotel & SpaResponded 1 week ago

Dear Lisa N Please be assured the events of Sunday 27th May have been taken extremely seriously and a full investigation continues surrounding that evening. We will come back to you shortly Kind regards The Guest Relations Team

Reviewed 1 week ago

We stayed here on the 27th May as were in town watching Ed Sheeran. On arrival we were informed that our room wasn't quite ready but it wasn't a problem we just waited in the bar. At around 3pm we checked in and prepared to...More

5  Thank Kerrie G
Response from Carlie S, Manager at Macdonald Manchester Hotel & SpaResponded 1 week ago

Dear Kerrie G Please be assured the events of Sunday 27th May have been taken extremely seriously and a full investigation continues surrounding that evening. We will come back to you shortly Kind regards The Guest Relations Team

Reviewed 1 week ago via mobile

Please do not stay here this hotel has gone down hill massively over the last year or so. We stayed here on Sunday 27th May to see Ed Sheeran to be honest I have not got the time to list all of the problems in...More

3  Thank rmaask
Response from Carlie S, Manager at Macdonald Manchester Hotel & SpaResponded 1 week ago

Dear rmaask Our apologies we have not yet been in touch. Please be assured the events of Sunday 27th May have been taken extremely seriously and a full investigation continues surrounding that evening. We will come back to you shortly Kind regards The Guest Relations...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Concierge
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$108 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Manchester
#18 Business Hotel in Manchester
#24 Family Hotel in Manchester
#27 Romantic Hotel in Manchester
#30 Luxury Hotel in Manchester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$108 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Manchester
#18 Business Hotel in Manchester
#24 Family Hotel in Manchester
#27 Romantic Hotel in Manchester
#30 Luxury Hotel in Manchester
Room types
Suites, Non-Smoking Rooms
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Traveller (962)
Room & Suite (453)
Dining (56)
Amenities (30)
Questions & Answers
Ask a question
AliceJLS
14 May 2018|
AnswerShow all 9 answers
Response from sux66 | Reviewed this property |
I would opt to stay elsewhere, this place is run down and over priced
1
Vote
Mark R
4 May 2018|
AnswerShow all 4 answers
Response from Marius C | Property representative |
Hi Mark, The hotel is a minute's walk from the train station. If you take the escalators down toward the tram stop and keep going all the way down, exit the station and go under the bridge in front of the exit and our hotel... More
1
Vote
Steve K
2 May 2018|
AnswerShow all 5 answers
Response from JoJoMK8683 | Reviewed this property |
Yes there is one. £20 per night
1
Vote
Room Tips
"The corridors are very long ,so ask for a room near the lifts.Ask if any have been refurbished."
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"Stay away from this hotel!"
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"Do not book terrible fire safety issues"
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"Best views on the upper floor"
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