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Macdonald Manchester Hotel & Spa

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5,214 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Manchester Hotel & Spa
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Showing 5,142: English reviews
North Wales, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

I stayed here early November for a spa package break. Never stayed at a macdonald hotel before so wasn't sure what to expect, but was pleasantly surprised. Very nice room and very clean. Comfortable beds, and a nice seating area . Staff very pleasant and service was good. The only downside was the restaurant which had a limited menu and... More 

Helpful?
Thank pauline e
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Pauline Thank you for your positive comments, we look forward to welcoming you back to Macdonald Manchester Hotel in the very near future for another great weekend away Kind Regards Johan Scheepers To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk More 

Taunton, United Kingdom
Level Contributor
4 reviews
Reviewed 6 days ago NEW

We stayed here for a night with work as we had been invited to an awards evening. The hotel was within walking distance of the train station which was very convenient for us. When we arrived our rooms were not ready so we went and had lunch then returned and most rooms were ready except mine. The receptionist wasn't sure... More 

Helpful?
Thank Carol L
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Carol Thank you for your recent visit to Macdonald Manchester Hotel and for your positive feedback. Our location is ideal in many respects in particular the easy access to Piccadilly station and concert venues. We look forward to welcoming you back to Macdonald Manchester in the very near future. Kind Regards Johan Scheepers To book our best available rates... More 

Bedford, United Kingdom
Level Contributor
111 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed for one night, warm reception received on arrival and was able to check in early. Room size was good for a short stay, room was clean and well presented. Had breakfast during my stay, buffet style, all you can eat!! No problems and would stay again.

Helpful?
Thank Michael T
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Michael, Thank you for taking the time to write about your recent visit to Macdonald Manchester Hotel. One of our key focus areas is to create a genuine warm welcome, the reception team will be delighted to receive your comments. We look forward to welcoming you back in the near future. Kind Regards Johan Scheepers To book our best... More 

Portsmouth, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

Room very spacious, no heating in the room unless you occupied it as needed key card and took a little while to warm up; corridors also cold. The bedroom and bathroom were well equipped. Very close to Piccadilly station. The conference rooms were to a good standard. Food was above average and a good range with enough to staff at... More 

Helpful?
Thank Malcolm C
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Malcolm Thank you for your recent visit to Macdonald Manchester Hotel, I am really pleased to learn that you enjoyed the two day conference and that our product and services met your expectations. We look forward to welcome you and your fellow delegates back to Macdonald Manchester in the very near future. Kind Regards Johan Scheepers More 

Bridgend, United Kingdom
Level Contributor
243 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 411 helpful votes
Reviewed 1 week ago via mobile

First time for me to stay at this hotel. Arrived at 5 and there were two people working reception one woman was talking to the two checking in, and a cue of 8 people in front of me. After twenty mins I was at the front, I was told no double rooms left even though I had booked one a... More 

Helpful?
3 Thank h5dunlop
GenManManchester, Operations Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to provide feedback regarding your stay with us. I am sorry to hear that your chosen room type was not available for you on arrival and have discussed your comments with my Rooms Division Manager for further investigation. Although we always endeavour to ensure our rooms are available immediately a guest arrives,... More 

Teignmouth, United Kingdom
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

Great hotel with on site parking. Room very spacious and large comfortable beds. Normal amenities expected in a 4 star chain. My only disappointment was that they don't have the coffee machines as they do in the Windsor branch. Short walk to various bars and restaurants. Good choice at breakfast

Helpful?
Thank masamr2015
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest thank you for your recent visit to Macdonald Manchester and for using the Macdonald brand frequently. I will share your positive comments with the team and we look forward to welcoming you back in the near future. Kind Regards Johan To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk More 

Nottingham, United Kingdom
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

Whilst I accept I booked this through a third party agency Macdonald hotels are usually luxury resort hotels. This hotel is luxury in price but the service and room do not justify the price. Firstly the room it did have a panoramic city view it was a good size. However the coffee tray was not fully replenished the mini bar... More 

Helpful?
Thank Mark G
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Mark Thank you for the time to write about your experience and please accept my apolopgies for the obvious service defects. I would really appreciate an opportunity to discuss your feedback in more detail. The issues raised are certainly not our usual standards and I can only address the root causes once I know the actual room number and... More 

1 review
Reviewed 1 week ago via mobile

I booked a one night stay to enable myself the opportunity to enjoy an evening in Manchester without the stress of the last trains home. I've always enjoyed the asthetics of the building, from years back when it was occupied by BT. I was not disappointed, the interior is well in keeping with the building. The vast open lobby is... More 

Helpful?
Thank Bryan T
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Bryan I am really pleased to learn that you enjoyed your recent stay at Macdonald Manchester. We look forward to welcoming you back to Macdonald Manchester Hotel in the very near future. Kind Regards Johan Scheepers To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk More 

Manchester, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

What an amazing hotel right in the heart of the city of Manchester And walking distance to all they areas for shows/shopping ! We booked a good room but were pleasantly surprised upon check-in when Kimberky the GM had upgraded our room as I mentioned it was our 20th wedding anniversary ! What a wonderful surprise to gave bubbly and... More 

Helpful?
Thank FamilyA2608
GenManManchester, Director of Sales at Macdonald Manchester Hotel & Spa, responded to this review

Dear guest, I am really pleased to learn that you enjoyed your recent stay at Macdonald Manchester to celebrate your 20th wedding anniversary. We look forward to welcoming you back to Macdonald Manchester Hotel in the very near future. Kind Regards Johan Scheepers To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk More 

Glasgow, United Kingdom
1 review
Reviewed 1 week ago

Stayed in the hotel as we were going to see Simply Red on the friday, Fantastic hotel and location, lovely meal and breakfast in the Scottish restaurant. A special mention to Sammi in the spa who came across as very confident and professional at her job and gave me a fantastic massage. I would recommend and stay in the hotel... More 

Helpful?
Thank annecahill1
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Anne Thank you for your recent visit to Macdonald Manchester Hotel to celebrate such a memorable occasion and for your positive feedback. The team and Sammi in particular will be delighted and proud to receive such praise and we look forward to welcoming you back to Macdonald Manchester Hotel in the very near future. Kind Regards Johan Scheepers To... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more   less 

Additional Information about Macdonald Manchester Hotel & Spa

Address: London Road | Piccadilly, Manchester M1 2PG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: RM449 - RM1,531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester
Hotel Style:
#6 Spa Hotel in Manchester
#19 Business Hotel in Manchester
#27 Luxury Hotel in Manchester
#28 Romantic Hotel in Manchester
#43 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Manchester Hotel & Spa staff and other travellers.
43 questions
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Preston, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Macdonald Manchester Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view room high up.”
 of 5 bubbles LordAusto, 30 Nov 2016 | Read review
“Rooms in front can be a little bit noisy until 11.00 pm. Rooms at the rear face the Piccadilly station”
 of 5 bubbles marianbucharest, 27 Nov 2016 | Read review
“Check how far your room is from the lift. Higher the floor the better panoramic view”
 of 5 bubbles MalcolmC123, 25 Nov 2016 | Read review
“Fantastic view from the 8th floor excellent”
 of 5 bubbles annecahill1, 22 Nov 2016 | Read review
“Would advise booking an executive king on a higher floor, starting with 01 or 02 for a better view.”
 of 5 bubbles dvpemberton, 21 Nov 2016 | Read review
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