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Nice hotel ample parking
Little bit run down and could do with a makeover including pool area. I would recommend this as staff were great. Very helpful.
I would book again as is close walking to the town center i.e. 25 minsMore
Response from Christina F, Front Office Manager at Mercure Strasbourg Palais des CongresResponded 25 April 2017
All the staff and I thank you for your nice comments.
A renovation program is on going and we are waiting to be able to continue the renovation. The wellness area is part of it.
However, I hope we will welcome you again....More
Stayed here on business (3rd year in a row) and we had a couple of dinners at this hotel. The food and service is excellent and is always a pleasure to dine here. The rooms in this hotel are big but dated. The rooms need...More
Response from Christina F, Front Office Manager at Mercure Strasbourg Palais des CongresResponded 26 April 2017
Thank you to have shared your impression of your stay with us and I am pleased that you mainly enjoyed it.
I will transfer your nice remarks to our Restaurant Manager and our Chef.
Regarding the rooms, it is true that they have...More
Spent a weekend as a family, the rooms are spacious and the service from everyone in the hotel very friendly. I had reservations about staying with the kids in a big "business" hotel, but it felt very relaxed and cosy. Breakfast was varied and abundant.
Response from Christina F, Front Office Manager at Mercure Strasbourg Palais des CongresResponded 30 March 2017
All the staff was glad to read your nice comments and we all thank you.
We look forward to welcoming again.
This hotel is well situated if you are working at the European Parliament.
The outside is tired and bland concrete however the reception and ground floor front of house were relatively new and bright.
Unfortunately the rooms were even more tired and in much need...More
Response from Christina F, Front Office Manager at Mercure Strasbourg Palais des CongresResponded 17 March 2017
I am sorry that your stay did not meet your expectations and please accept all my apologies for any inconvenience caused.
A part of the rooms have been already renovated and we hope to be able to continue the renovations soon. Regarding the...More
Expect nothing too fancy from this hotel, the breakfast leaves so much to be desired and it's marginal at best... the dining room could use a good cleaning and although the staff is always doing something, the food area is rather dirty. The sports bar...More
Response from Christina F, Front Office Manager at Mercure Strasbourg Palais des CongresResponded 20 February 2017
I am sorry that your stay did not totally meet your expectations and I do apology for any inconvenience caused.
I took note of your remarks that I will transmit to my General Manager.
However, I hope that you enjoyed your stay in...More
US$80 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#18 Luxury Hotel in Strasbourg
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Holiday Inn Strasbourg City Centre Hotel Strasbourg