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Mercure Strasbourg Palais des Congres

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Mercure Strasbourg Palais des Congres
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714 Reviews from our TripAdvisor Community

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Showing 198: English reviews
South UK
Reviewed 24 August 2011

Booked this for a recent city break to Strasbourg through a 'Secret Hotel' deal. When it came up as Holiday Inn we weren't that impressed to be honest, but the price was good! Once we arrived though, we were really pleased we did end up there. The service from the staff is amazing - greeted by friendly staff on desk,...

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Helpful?
Thank SouthCoastBen
Heilbronn, Germany
Reviewed 18 August 2011

we were in hurry and had no hotel. within 1 hour we booked via Internet 2 rooms for 2 couples without any problem. The service on the reception desk as well as in the restaurant was very friendly. The rooms are big and with a good large bed. The shower was exactly according our expectations, new and large. We had...

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Thank HewoBeck
MC
Reviewed 7 August 2011

I have been in this hotel for the second time, I loved my first stay and for this second one, I read many comments and I do not agree with all of them : the comfort of bed, the cleanliness of the room were perfect, the swimming-pool is big enough; as a matter of fact, the internet is slow and...

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Thank boutondargent
Strasbourg, France
Reviewed 7 July 2011

We had two night reservation, but left early due to: A/C not working, not a 4 star, musty, meldew smell. This is an old hotel that should be rated a 2 star. We will never stay in another Holiday Inn anywhere in the world, and we travel quite a bit.

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Thank Jennifer121
Cork, Ireland
Reviewed 16 June 2011

We stayed for two nights and booked by telephone rather than by internet as we have three children and wanted one room rather than two (website specifies maximum of two children per room). No extra charge for baby cot. The family rooms are big enough but the windows open fully which is dangerous for young children and the furniture has...

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Thank okeeffek
Milton Keynes, England
Reviewed 5 May 2011

Stayed here for 3 nights end April/early May 2011 with wife and two kids (aged 10 and 3). Arrived at the Hotel and parked in the huge hotel car park. This is a real life-saver in Strasbourg as there is little or no parking anyway within a mile or two of the city centre. Check-in was swift and efficient, and...

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Thank robski_korsikoff
Brussels
Reviewed 6 April 2011

I have a lot of experience with hotels in france and this impressed me with the in-room cleanness. beds are very good with fully covered duvet /comforter, my biggest concern. It is a reasonable deal given that wanted only a stop-over so it would be good to avoid driving into the inner-city, also that the hotel is quite vintage (common...

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Thank freakytsz
London, United Kingdom
Reviewed 11 February 2011

I booked a secret 4* hotel which was described as having a city centre location. It turned out that we were in this Holiday Inn which is definitely not in the city centre. It's out of the town, a short walk from the European Parliament. Don't expect vibrant nightlife or shops around there as there is one scruffy-looking Irish pub,...

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Thank DuchyBoy
Reviewed 21 December 2010

We found this hotel to be a good compromise. Rooms were big and the staff were friendly. However, the food wasn't very good. The dinner we had was very bland and the breakfast buffet didn't have many choices. The location is great! Very easy to get to and from the city center with the tram. Free wifi in the lobby.

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Thank Masha1980
Pacific Latitiude 20/49
Reviewed 1 November 2010

This HI has been completely refurbished and everything is like new. They charge extra for in-room internet. Breakfast buffet is extra. Because it is outside of the old town, it is in a park-like setting. This was a nice change because we were nearing the end of our European trip and had plenty of old downtown hotels. The tram ride...

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1Thank kcowan

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the capital of Alsace, a short walk from the headquarters of the European Institutions, the Concert Hall and Conference Centre, the Mercure Strasbourg Palais des Congrès is the ideal place to stay whether visiting on business or for pleasure. This historic city is very attractive: pedestrianized centre, the Palais de Rohan, Notre-Dame cathedral and “winstubs alsaciennes”.The hotel, renovated in 2010, offers 174 spacious rooms including 26 “Privilege” rooms.Our new restaurant “La Table du 20” offers a light cooking which emphasizes the flavours and the seasonal produce.The Lounge Bar offers an inviting and totally modern setting. A restful and Zen atmosphere, jazz style music in the evening, cocktails and interesting food throughout the day.Free admission to the Health Club will help you relax. Fitness facilities include a sauna, Turkish bath and large indoor pool.A Business Point, open 24 hours a day, provides services for business: Internet access, scanner, photocopies, fax, printer, etc. A Wi-Fi system is installed throughout the hotel. ... more   less 

Additional Information about Mercure Strasbourg Palais des Congres

Address: 20 Place de Bordeaux, 67000, Strasbourg, France (Formerly Holiday Inn Strasbourg City Centre)
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: RM392 - RM813 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Strasbourg Palais des Congres 4*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Strasbourg City Centre Hotel Strasbourg
Hotel Style:
#17 Luxury Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Strasbourg Palais des Congres staff and other travellers.
4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enquire about a free upgrade”
 of 5 bubbles mcoffey2016, 20 Sep 2016 | Read review
“i'm not sure any rooms have views”
 of 5 bubbles notthatfussyWales, 27 Aug 2016 | Read review
“One side of the hotel the rooms face the cathedral and old town. The other face a parking lot and construction.”
 of 5 bubbles akanui3, 25 Jun 2016 | Read review
“Privilege rooms if you like room views, spacious.”
 of 5 bubbles Kriddirk, 31 Dec 2015 | Read review
“Rooms facing the convention center are calmer as the opposite side faces the tram station (still not too bad).”
 of 5 bubbles StefanMUC, 9 Dec 2014 | Read review
5 of 5