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Sofitel Strasbourg Grande Ile

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Traveller (497)
Room & Suite (231)
Dining (57)
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Overview
  • Excellent54%
  • Very good31%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“luxury room”(19 reviews)
“quiet square”(7 reviews)
“junior suite”(23 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Sofitel Strasbourg Grande Ile
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Sofitel Strasbourg Grande Ile
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,529)
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494 results
Traveller rating
249
165
59
13
8
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Time of year
LanguageEnglish
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249
165
59
13
8
Show reviews that mention
All reviewsluxury roomquiet squarejunior suiteperfect locationturn down servicethe sofa bedan upgradefront desk staffwalking distanceold townnespresso machinegreat citythe heart of the cityplace kleberlovely hotelvery pleasant staybusiness trip
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1 - 5 of 494 reviews
Reviewed 6 days ago

Our family stayed in Strasbourg for a few days during a 2 week vacation through Europe. It was one our best stays- perfect location with walking distance to trains station and main square. Also, a great city for day trips to Baden-Baden and the Alsace...More

Review collected in partnership with Accorhotels.com
Thank Courtney K
Response from Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande IleResponded 4 days ago

Dear guest, It is with a great pleasure that I am discovering your comment regarding your recent stay at the Sofitel Strasbourg Grande Ile and that it was a success on so many levels. Our staff does its best to provide you with a 5-star...More

Hotel's Favourite
Reviewed 1 week ago

We chose this hotel because of location and brand reputation. We were very satisfied with this choice and would recommend this hotel highly. The common areas are stunning, modern and cheerful decor. The on-site restaurant and the hotel bar both offer delicious food. We had...More

Review collected in partnership with Accorhotels.com
Thank bellamuffin
Response from Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande IleResponded 1 week ago

Dear guest, I am very pleased to discover positive feedbacks as yours and particularly to know that you enjoyed the atmosphere of our common areas, the quality of the food options and the comfort of your room. I hope you could also benefit from our...More

Reviewed 2 weeks ago via mobile

I expected a nice comfortable stop as we travelled back from Italy to the UK but this was way beyond that, made so by the staff. They were absolutely fantastic. All were friendly and all went out of their way to help. Little touches cumulated...More

Thank Kent_England_Sjw
Response from Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande IleResponded 1 week ago

Dear guest, I would like to thank you for taking the time to share your feedbacks on TripAdvisor, and therefore helping us to constantly improve our quality of service. I am delighted to learn that your stay was a memorable experience and even beyond your...More

Reviewed 3 weeks ago

First visit to this hotel and we were rather disappointed. On check in we were offered a better suite if we waited a short while. We decided to take them up on the offer. We sat in the foyer till exactly 3pm before we could...More

Thank sshiel2017
Response from Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande IleResponded 3 weeks ago

Dear guest, I am chagrined to read that, despite the friendly service of our staff, we were not able to meet all your expectations during your stay in our hotel. I am very sorry to know that you had to wait for your upgraded room...More

Reviewed 4 weeks ago via mobile

This hotel is situated right in the heart of the city, 5 mins walk from the cathedral, 15 mins walk from Petite France and thus also very close to other attractions and restaurants. Despite its central location, it is also tucked away from the crowd...More

1  Thank besttravelist
Response from Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande IleResponded 3 weeks ago

Dear guest, I would like to thank you for taking the time to share your feedbacks with us and I am pleased to read that you could benefit from our location to discover our beautiful city. I am learning with regret that your stay at...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$174 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#2 Green Hotel in Strasbourg
#12 Luxury Hotel in Strasbourg
#14 Romantic Hotel in Strasbourg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$174 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#2 Green Hotel in Strasbourg
#12 Luxury Hotel in Strasbourg
#14 Romantic Hotel in Strasbourg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (497)
Room & Suite (231)
Dining (57)
Pool & Beach (1)
Amenities (11)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ALEX F
31 October 2017|
AnswerShow all 2 answers
Response from maturetraveler9 | Reviewed this property |
I do not know. Please send an e-mail to hotel and ask the question. The concierge is very prompt.
0
Votes
Nancy T
25 July 2017|
AnswerShow all 3 answers
Response from Laetitia A | Property representative |
Dear Nancy, From the train station you can join us in 13 minutes walking distance or with the tramway (line C) in 9 minutes. Our hotel is also at 2 minutes by walking to the "Homme de Fer" tram station which is the... More
1
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Google Translation
Room Tips
"Avoid the smallest rooms, they are very small"
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"Ask for a room with storage space!"
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"Hallways are super long. Ask for room closer to the elevator if you need less walking."
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"Higher floors have a better view"
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