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Best Western Plus Monopole Metropole

CancelonUS$95*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$115*
US$95*
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US$110*
US$110*
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Best Western Plus Monopole Metropole
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1,044 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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Lehi, UT
Reviewed 1 week ago

The wife and I loved this place. Great location near the center of Strasbourg. The decor downstairs was lovely and the rooms comfortable and modern, although rather cramped, but who spends much time in the room anyway. The breakfast was quite impressive, with delicious meats, cheeses, breads and fruit. Very reasonably priced too. The only down side is the fitness...

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Helpful?
Thank Loren A
Management response:

Dear @Loren_A, thank you very much for your message and stay. I am glad that you have appreciated our hotel, its location, decoration, comfort. Also, we try to offer a large variety of quality and local products on the breakfast buffet (for only 9 euros), and it's good to know that you liked it! The Fitness center is not very...

Chugiak, Alaska
HOTEL’S FAVOURITE REVIEW
Reviewed 25 March 2017 via mobile

Perfect stay! We were close to everything on foot. The staff were very attentive and hard working. The rooms were clean and inviting...and had space to spare. The Breakfast buffet was good and well stocked. There was a garage offered for our car but our car was too low so it didn't fit. However we were given directions and a...

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Helpful?
1Thank Paul N
About Hotel's Favourite Review
Management response:

Dear @Paul_N, Thank you so much for your great review. Your satisfaction is our priority and we value your feedback. The entire team is committed to our guests' well-being and I thank you for noticing their work. I hope to have the pleasure of greeting you back again and wish you a delightfull spring time. BEST regards, Veronique Siegel, ceo

London, United Kingdom
Reviewed 1 week ago

We booked this hotel because it is within easy walking distance from the station and all the tourist attractions of Strasbourg. The staff are very friendly and helpful.The rooms are very comfortable, well furnished and presented. Very good shower and large bathroom. Breakfast was plentiful in quantity and variety. The bar was a good way to end the day. Staying...

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Helpful?
Thank chrishurley
Management response:

Dear @Chrishurley, Thank you so much for your great review, you made my day :) !!! It's so good to know that you spent an enjoyable stay in our property. The entire team is committed to our guests' well-being and they will appreciate your survey. Thank you for them and thank you for recommending us. I wish you an enjoyable...

Berkshire, United Kingdom
Reviewed 2 weeks ago via mobile

We needed to be near Strasbourg for a couple of days so chose this hotel as a base and to give us a chance to look around the city. The location is certainly very convenient to explore the interesting historic centre as within 5 minutes walk you are in the Petite France area. We needed a car and so the...

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Helpful?
Thank JandSD
Management response:

Dear @JandSD, thank you very much for your review. The location of our property is definitely great, as we are easily reachable by train or by car and, once you arrive, you can visit the main attractions and points of interests are walking distance. Our hotel is over 100 years old and the garage was not needed in the early...

Capelle aan den IJssel, The Netherlands
Reviewed 4 weeks ago via mobile

I booked this hotel via booking.com. it has been listed a 4 star, also on TripAdvisor. However, it is a 3 max! 150 euros pop re night is ridiculous given the facilities and room. The hotel has no restaurant. The lift is so small that it can barely fit only the baby carrycot and me. My husband have to climb...

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Helpful?
Thank bsgdy
Management response:

Dear @bsgdy, thank you for your stay and review and I am sorry to read that we were not able to meet your expectations. We don't run any restaurant, but there are many restaurants at a throw stones of our hotel. You're right, the elevator is not very big, but our hotel is over 100 years old and the elevators...

Reviewed 4 weeks ago via mobile

Cozy little hotel good located, just few mins from Gare and city center. Service at hotel was very good, ladies from reception gave us only useful information about city, as it was first time in Strasbourg, where to eat and what to see. Indeed good place to stay!

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Helpful?
Thank Kseniia P
Management response:

Dear @Kseniia_P ! Thank you so much for your great review and I forward your message to my entire team with pleasure. I wish you an enjoyable spring time and remain with warm regards, Veronique Siegel, CEO

Boston, Massachusetts
Reviewed 18 April 2017 via mobile

Hotel was conveniently located, about a 10 minute walk to Petite France and other sights. Room was comfortable and clean, and the staff and service were great. The only downside was the wifi which was slow and spotty. Otherwise a great stay!

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Helpful?
Thank Lusine00
Management response:

Dear @Lusine00, thank you very much for your stay and review. Good to read that you have appreciated your stay with us. Sorry for the wifi which was not satisfying despite the fiber connection. We have ordered a new server which should bring more stability in the future. We hope to have the pleasure of greeting you back for a...

London, United Kingdom
Reviewed 16 April 2017

We stayed for one night on a driving tour. The hotel was comfortable and had a garage for our car. We found the staff efficient and friendly, helpful too. the lack of a restaurant didn't worry us as we welcomed the opportunity to walk around the town centre. That's how we found Strasbourg's amazing cathedral (we actually regretted having to...

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Helpful?
Thank raywilliams2017
Management response:

Dear @raywilliams2017, Thank you so much for your great review. We met your expectations and that makes my day. As you mention that you regretted to leave us, you will have to come back and spend more time in Strasbourg, one of the 10 most romantic cities (cf. Earthtripper). We will be here to greet you! with best and warm...

Reviewed 10 April 2017 via mobile

The Best Western Metropole is in a great location in Strasbourg- very near the train station and an easy walk from the attractions of the old town area. We found the size of the family room to be a bit tight, but it was very clean and comfortable enough. The continental breakfast was a good value at €9 with children...

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Helpful?
Thank Lesley F
Management response:

Dear @Lesley_F, Thank you for your stay and review and good to read that all in all, you have appreciated your stay in our hotel. Location, comfort, cleanliness, as well as the quality of breakast have met your expectations. You have been staying with us this early spring, where the daily temperatures were unusually high (with 20°), but with cool...

Ile-de-France, France
Reviewed 7 April 2017

Beautiful architecture and interior design, luxury room, spacious bathroom, professional staff, impeccable services, class, style, great aesthetic, big TV, great area, tranquility, cleanliness. We warmly recommend this hotel!

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Thank Iuliazara
VeroniqueSiegel, Directeur général at Best Western Plus Monopole Metropole, responded to this review

Dear @Iuliazara, Thank you so much for your excellent review. Strasbourg over Christmas time is really magic. It's name of Capital of Christmas makes really sense and one have to visit it to really feel it. I hope that we will have the pleasure of greeting you back in Strasbourg and Alsace, in December or at another period... Alsace in...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Best Western Plus Hotel Monopole Metropole, close to the TGV train station and the old town La Petite France, is one of the most historical of Strasbourg. Discover the charms of the lounges with antiques and paintings of famous Alsatian artists and visit the collections featured in the "little museum" at the lobby. The rooms, traditionally furbished or contemporary styled are all non smoking and air conditioned. ... more   less 

Additional Information about Best Western Plus Monopole Metropole

Address: 16 Rue Kuhn, 67000, Strasbourg, France (Formerly BEST WESTERN Monopole Metropole)
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: RM372 - RM917 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Monopole Metropole 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Best Western Monopole Metropole Hotel Strasbourg
Best Western Hotel Strasbourg
Best Western Strasbourg
Strasbourg Best Western
Hotel Style:
#1 Green Hotel in Strasbourg
#3 Business Hotel in Strasbourg
#5 Romantic Hotel in Strasbourg
#7 Luxury Hotel in Strasbourg
#9 Family Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Monopole Metropole staff and other travellers.
6 questions
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Questions? Get answers from Best Western Plus Monopole Metropole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a shower/no tub if you are older or don't have long legs”
Discdogmom, 3 Jan 2017 | Read review
“Stayed on second floor was quiet”
P3600XUjenniferb, 20 Dec 2016 | Read review
“Try and ask for a front facing room - although views are not great, the windows offer lots of light.”
TimWUK13, 20 Sep 2016 | Read review
“Room was facing the street but slept soundly without any disturbance.”
Sulagna536, 21 Aug 2016 | Read review
“Ask for a 1st floor room with windows to the street or a corner room”
johanna4645, 3 Aug 2016 | Read review
5 of 5
Cancelon
US$95* /night
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Booking.comUS$110
Expedia.comUS$110
HotelQuicklyUS$115
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Prices are for 1 room, 2 adults
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