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Hilton Strasbourg

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Hilton Strasbourg
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1,402 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Greenville, South Carolina
Reviewed 4 March 2017 via mobile

This is a lovely hotel. Staff was very kind. Being Honors members we were upgraded to the executive floor which was nice. They have a quality executive lounge that serves a light breakfast and cocktails in the evening. They also serve a delicious breakfast buffet in the main dining area. The rooms were spacious and well appointed, everything was very...

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Helpful?
Thank 5boysforme
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear 5boysforme, We thank you for your comment on Hilton Strasbourg. We are delighted to read that your stay went well. Your kind comments about our hotel and our staff are highly appreciated. Our aim is to provide our guests with memorable experiences and we are delighted to read that we succeeded. We stay at your entire disposal for any...

Diegem, Belgium
Reviewed 24 February 2017

One of the best Hiltons I have stayed at in terms of service and help from staff. The hotel interior does feel outdated but the staff and services make up for that. The food is not as great but breakfast was excellent.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank rosettar2017
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Rosettar2017, We thank you for your comment regarding your recent stay with us, We are delighted to read that your stay went well! Your kind comments about our team are highly appreciated. Our aim is to provide our guests with memorable experiences and we are delighted to read that we were able to leave a positive impression. We stay...

Brussels
Reviewed 21 February 2017

We drove into town and the Hilton was super easy to access by car. They have a pay parking lot so parking was easy. Don't recommend parking on street. Noticed 2 cars with broken windows that were parked on street by the music hall. No problems in the Hilton parking lot. Check in and check out were very smooth. Concierge...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank brussels_ldj
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Brussels_ldj, First of all we would like to thank you for your recommendation. We are delighted to read that your stay went well! Your kind comments about our hotel and our breakfast are highly appreciated. Our aim is to provide our guests with memorable experiences and we are delighted to read that we were able to leave a positive...

Antwerp, Belgium
Reviewed 21 February 2017 via mobile

We stayed at the Hilton for one night during our Alsace trip and even though it was different from our general idea to have a traditional, local weekend (also in terms of hotels), we enjoyed the typical Hilton business-like feeling. Situated off the city centre, you will need to use public transport or your own car to go downtown. We...

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Thank Maksim B
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Maksim B, Thank you so much for taking the time to share your experience with future travelers on Tripadvisor. Also thank you for your detailed feedback. Feedback is important to us and will help us to continually monitor the experience of our guests. Your generally positive observations are truly appreciated. I hope we may welcome you back here with...

Brussels, Belgium
Reviewed 19 February 2017

It was very cold Old furniture No slippers Mini bar problem I told them to speak english and they say yes and start again to speak franch. I think it's very expensive for this services It doesn't look like a Hilton!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank alin30
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Alin30, Thank you very much for your detailed review. We are, of course, saddened that, regarding your comments, your overall experience was not up to your expectations and we would like to apologize for the inconveniences encountered over your stay. Rest assured that we take in consideration all our guest comments, and that we have forwarded your comments to...

Tulsa, Oklahoma
Reviewed 17 February 2017

We stayed at this hotel in November last year. We had an unforgettable great time. The check in staff was very professional and accommodating. No matter what our request was, she was up to the challenge by coming up with great ways for us to enjoy our stay. It's a very clean, safe and nice hotel. It is close to...

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Helpful?
Thank t0yin02
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear t0yin02, Thank you very much for this positive feedback! Our guests’ satisfaction is our biggest reward so thank you very much for sharing your experience. We are glad you enjoyed you stay. It was a pleasure having you with us and we hope to welcome you back soon. Best regards,

Stockholm, Sweden
Reviewed 16 February 2017

The hotel is a bit dated and in need of a general face lift. Concierge was nice and helpful. The wifi connection is extremely poor and you loose the connection as soon as you are inactive for some minutes. Also different login for the rooms and hotel lobby! Extremely irritating. Especially in todays world when we are all connected all...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gabriella R
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Gabriella, Thank you very much for choosing to stay with us and also for taking the time to share your feedback. We will share your nice comment with our concierge team, which they will be very happy about! On the other hand, please accept our apologies for the poor wifi service during your stay. We just would like to...

Kaiserslautern, Germany
Reviewed 14 February 2017

The hotel is a nice hotel with a very courteous staff. There is a lovely breakfast and a gym available. If you have executive lounge privileges it's a nice welcome treat after a day of exploring the city. The location is nice for traveling down to Colmar for a few hours as well. Parking is super easy!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kindra C
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Kindra, Thank you so much for giving your feedback with us which will be shared with the team. Pleased to read that our team was welcoming and friendly. As well, I am glad you had the opportunity to enjoy our executive lounge and appreciated the location of the hotel. Looking forward to the pleasure of welcoming you back to...

Reviewed 14 February 2017 via mobile

The hotel staff is great , teh hotel location is a little away from the citiy center , but easily reachable by walk , tram or taxi (rather use über) , the hotel is old but still really clean , for my surprise ! I was in a felling that I was in the need of a Alegra for allergies,...

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Thank Guilherme K
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Guilherme, Thank you so much for taking the time to share your experience with future travellers on Tripadvisor. Also thank you for your detailed feedback. Your generally positive observations on our hotel are truly appreciated. I hope we may welcome you back here with us in Strasbourg.

Florence, Italy
Reviewed 14 February 2017

A fine hotel with good services, nice bars, good diners and good congres facilities. The staf is friendly and helpful. The rooms are very good, spacious and clean. The beds are excellent. The price quality ratio is very good, you get real value for your money! The only disadvantage is the considerable distance to the beautiful Citycenter of Strasbourg.

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Helpful?
Thank ben_pluijmers
Julien P, Responsable réception at Hilton Strasbourg, responded to this review

Dear Ben Pluijmers, Thank you very much for this positive feedback! Our guests’ satisfaction is our biggest reward so thank you very much for sharing your experience. It was a pleasure having you with us and we hope to welcome you back soon. Best regards,

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Near the city centre, in the European institutions district and opposite the Congress Centre, the Hotel Hilton Strasbourg is well positioned for access to the city's extensive tram network. All rooms offer large windows with views over the Cathedral or the European Parliament building. Stay connected with complimentary Wifi. For your business travels, choose an Executive room and enjoy Executive Lounge access with complimentary breakfast, drinks and snacks are served. Indulge with a seasonal and full of freshness cuisine at the restaurant of the hotel, H! Brasserie. Or enjoy a snack and cocktail created by the award-winning bar team. ... more   less 

Additional Information about Hilton Strasbourg

Address: 1 avenue Herrenschmidt, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: RM457 - RM886 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Strasbourg 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Strasbourg Hotel Strasbourg
Hilton International Strasbourg
Strasbourg Hilton International
Hotel Style:
#5 Family Hotel in Strasbourg
#18 Romantic Hotel in Strasbourg
#20 Luxury Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Strasbourg staff and other travellers.
9 questions
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Questions? Get answers from Hilton Strasbourg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with view to the cathedral”
JoachimH690, 13 Apr 2017 | Read review
“Do not stay unless the restroom is remodeled.”
  • toilet condition plus not stable
  • corner of the tub
  • floor tile condition
marisagonz81, 28 Mar 2017 | Read review
“Higher floors will give you a great view of the city”
t0yin02, 16 Feb 2017 | Read review
“Great Business Hotel”
247andreis, 19 Nov 2016 | Read review
“If you choose a 6th floor room, you will enjoy a nice view.”
C8080XWmichaelp, 31 Oct 2016 | Read review
5 of 5