Le Palais Gallien Hôtel & Spa
144 rue Abbe de l Epee, 33000, Bordeaux France
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Avg. RM 854 /night, 1/26 - 1/27
RM 1,248
per night
RM 1,051
per night
RM 854
per night
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About
#4 of 188 hotels in Bordeaux
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Banquet room
Wifi
Yoga classes
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Bathrobes
Air conditioning
Room service
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Safe
Bottled water
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Hotel links
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Bordeaux Airport
10.5 km•
See all flights
Car Hire
81 Restaurants
within 0.5 kilometers
Reviews
4.5
338 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Le Palais Gallien Hôtel & Spa has garnered acclaim for its impeccable cleanliness and meticulous attention to detail, ensuring pristine accommodations for guests. The staff's helpfulness and professionalism are often cited as cornerstones of the exceptional service that contributes to a memorable stay.
Nestled in a prime yet tranquil location, the hotel offers easy access to attractions and public transport. While rooms are praised for their spaciousness, comfort, and tasteful fusion of historical and modern aesthetics, some guests feel the pricing is a bit steep despite the high-quality offerings and convenient location.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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Traveller rating
- 273
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Detailed Reviews
Hotel's Favourite
Wonderful hotel in every way. Great location, comfortable rooms, lovely pool and breakfast area, and exceptionally welcoming and professional staff. The breakfast was plentiful, delicious and beautiful presented and served. We’d definitely return and will recommend to friends.
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Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Boutique Hotels Collection, Autre at Le Palais Gallien Hôtel & Spa
Responded 21 Oct 2024
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our greatest reward, and it's a pleasure to know that you appreciated our location, the comfort of our rooms, and our breakfast. The entire team is thrilled to have contributed to making your stay so enjoyable. We look forward to welcoming you and your friends back soon! Best regards, The team at Palais Gallien Hôtel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the pleasure of staying in this fabulous hotel for 5 nights and met all the staff. From the hotel manager to the reception, restaurant and housekeeping staff, everyone went out of their way to provide exceptional customer experience.
The rooms are very spacious, clean and well appointed. Mattresses, bedding and pillows were very comfortable. The shower had excellent water pressure and the A/C was working very well.
Breakfast had great variety of cold cuts, cheeses, smoked salmon, eggs, bacon, various sweet pies, variety of croissants and baguettes. Beautiful setting for breakfast inside and outside, including service with a smile.
The location was not in the center of town, but next to a beautiful garden. We loved it being more quite than other hotels, and still within 10-15 minutes walking distance to everything.
We really enjoyed our stay and cant wait to come back!
The rooms are very spacious, clean and well appointed. Mattresses, bedding and pillows were very comfortable. The shower had excellent water pressure and the A/C was working very well.
Breakfast had great variety of cold cuts, cheeses, smoked salmon, eggs, bacon, various sweet pies, variety of croissants and baguettes. Beautiful setting for breakfast inside and outside, including service with a smile.
The location was not in the center of town, but next to a beautiful garden. We loved it being more quite than other hotels, and still within 10-15 minutes walking distance to everything.
We really enjoyed our stay and cant wait to come back!
Read more
Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: Book a reservation for dinner at the La Table de Montaigne (the hotel restaurant) for an amazing...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Boutique Hôtel, Autre at Le Palais Gallien Hôtel & Spa
Responded 11 Aug 2022
Dear Greatravels1, Thank you so much for your wonderful review and we are honored that you would consider the Palais Gallien to be the best customer service in Bordeaux! We are very happy to have made your stay so delicious and relaxing, our only wish is to make every stay wonderful and comments like yours are always welcome. We are delighted to read that our intimate setting has charmed you with its décor and ambience as well as the choice of our small dishes served during the breakfast. We hope to welcome you back to the Hotel Palais Gallien for a new experience! Best regard,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We booked this hotel for just one night. We took a spontaneous trip out of Paris and were going to move on if we did not enjoy the city or hotel. We loved both the hotel and the city! We promptly booked additional nights after our first night. The team were friendly and courteous. Their English was great and they were here to make sure we had a great stay.
The staff at this 5 star boutique make this stay exemplary and memorable. They will open doors for you. They will smile and make sure your requests are met. Most importantly, they are genuine and take pride in their hotel.
The concierge has excellent recommendations. The room was large for European standards and the nightly turn down service was excellent with nougats placed every night. They were generous with complimentary water bottles refreshed each night. The pool was warm and a refreshing day to cool down or get some exercise in before a day on the town
Bordeaux is such a lovely town and this hotel was the perfect base to explore it. If I were ever so lucky to visit this town again, we would stay here in a heartbeat.
The staff at this 5 star boutique make this stay exemplary and memorable. They will open doors for you. They will smile and make sure your requests are met. Most importantly, they are genuine and take pride in their hotel.
The concierge has excellent recommendations. The room was large for European standards and the nightly turn down service was excellent with nougats placed every night. They were generous with complimentary water bottles refreshed each night. The pool was warm and a refreshing day to cool down or get some exercise in before a day on the town
Bordeaux is such a lovely town and this hotel was the perfect base to explore it. If I were ever so lucky to visit this town again, we would stay here in a heartbeat.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Boutique Hôtel, Autre at Le Palais Gallien Hôtel & Spa
Responded 11 Aug 2022
Dear guest, Your warm comment goes straight to our hearts. We would like to thank you for sharing your impressions with the Tripadvisor community. What an honor to see that you have felt the passion that drives us every day to work for the well-being of our guests. As you have so well pointed out, our teams have at heart to make you enjoy every moment spent in our company. The Hotel Palais Gallien will always be your home in Bordeaux! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is just amazing. Besides the central location in a nice neighborhood, the designs and the fittings of the rooms appeal to the most discerning of tastes. Add a number of very tastefully selected gifts, as well as the impeccable cleanliness of rooms / facilities and you have truly impressed the guests. Thank you!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Boutique Hotels Collection, Autre at Le Palais Gallien Hôtel & Spa
Responded 10 Apr 2024
Dear Madam, Sir, We are delighted to read your positive review! We are glad you enjoyed your stay with us. Your kind words about the location, room design, amenities and cleanliness encourage us to maintain our high standards. We hope to have the pleasure of welcoming you again on your next visit! The Palais Gallien Hotel & Spa team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were super fortunate to have discovered this oasis of luxury and delightful customer experience. Beautiful boutique hotel, with contemporary tastefully furnished rooms and an uber cool pool. Perhaps the most amazing part of our stay was the fantastic hospitality of the staff. After check in over the six days we were here not once were we asked for our room number (or rather name) and didn’t have to sign for anything. They just knew who we were. Breakfast was elegant and the omelets delightfully French. Perhaps they could improve their room service menu which would then eliminate all reasons to step outside the hotel.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Benjamin Scicluna, Autre at Le Palais Gallien Hôtel & Spa
Responded 19 Jul 2020
Dear Mister Zaman, It is a pleasure to hear from you ! We have been delighted to have you as guest with your family. We thank you for this warm review on your stay, that we have shared with all the team. We are happy to read that you have been sensitive to our personalized service, which we are very attached. Indeed, every day, each member from the hotel is seeking for the perfection in every detail to make your stay unforgettable. However we well take not of your remark regarding our room service Menu and we are working currently to improve it. We hope that you will observe our efforts for your next stay with us. We look forward to welcome you very soon again and remain at your disposal. Kind regards, The Palais Gallien hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has excellent service! (due to covid-19 the wine-cellar could not deliver the wines to the hotel, called the hotel who sent staff to pick it up instead so we did not have to carry the wine around) - Truly excellent service!
Sweet touches with calling beforehand to enquire if there are any special needs, sweet welcome in the room etc.
Great facilities, amazing garden with a brilliant pool you don't want to leave. Room was spacious and cool with a little balcony.(a small thing and depending on taste: Not a fan of not having closed bathroom, with shower in the room and little privacy for being "in the bathroom".)
To conclude, we wished we had stayed longer!
Sweet touches with calling beforehand to enquire if there are any special needs, sweet welcome in the room etc.
Great facilities, amazing garden with a brilliant pool you don't want to leave. Room was spacious and cool with a little balcony.(a small thing and depending on taste: Not a fan of not having closed bathroom, with shower in the room and little privacy for being "in the bathroom".)
To conclude, we wished we had stayed longer!
Read more
Date of stay: August 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marine Chetout, Autre at Le Palais Gallien Hôtel & Spa
Responded 18 Sept 2020
Dear Fredrik, We thank you for taking time to share your comment on Trip Advisor. We were delighted to have you as guest and happy to read that you enjoyed this experience. Your satisfaction is for all the team our priority, and we care about offer you a warm and personalized service. We take note of your remarks regarding our open bathroom and understand this personnal point of view. We also offer closed bathroom in some categories and we hope to have the pleasure to make you discover one of them for your next stay. We remain at your disposal, Kind regards, The Palais Gallien hotel team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Small exquisit hotel. Beautifully designed quiet room and bath room. Delightful bedding and delicious breakfast. Very helpful receptionists, gave good advice where to walk and have dinner. The hotel offers parking + 20€, almost a necessity in Bordeaux with its narrow streets and many cars if you are driving.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Boutique Hotel Bordeaux, Directeur général at Le Palais Gallien Hôtel & Spa
Responded 30 Nov 2021
Dear guest, Your warm comment goes straight to the heart. We would like to thank you for sharing your impressions with the Tripadvisor community. We are pleased that you enjoyed your room and our breakfast. We are very happy to hear that the service you received was up to your expectations. Our teams work hard to satisfy you to fulfill your satisfaction and meet your expectations. We are delighted to know that we have accomplished our mission successfully ! Hoping to have the pleasure of welcoming you back, The Palais Gallien's team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
A small jerk quiet while remaining close to all transport.
My husband and I stayed on our honeymoon, as soon as the check-in we were perfectly received. We had the surprise of the Ranking and the suite beautifully prepared by the housekeeping and room service (rose petals and fresh fruit).
Only a few fine works are missing from the authors whose names were used to name the suites (Molière, La Fontaine ..) to make available to guests.
The spa is essentially accessible by appointment for a treatment. This makes the space more exclusive, certainly, since we have the privileged use for 30min before the treatment, but it does not allow to enjoy enough. This same time, if granted after the treatment, would be more appreciable (indeed, we prefer to appear clean and dry for a treatment). The spa experts are attentive, attentive and deliver a beautiful service.
Breakfast will satisfy you with its wide choice of cold buffet and customizable options if you want a continental breakfast.
On the morning of the second day a gentleman (certainly a manager) seemed a little tense, a little too zealous to provide impeccable service, in contrast to the general atmosphere of the place: very zen. The young woman who welcomed us both mornings during our stay is nevertheless charming, smiling, inviting and did not refuse absolutely to accommodate my request for a triple espresso!
Before Check-out, don't miss the Gallien Palace, a stone's throw from the Inn.
We had a short stay but it was memorable, thanks to the whole team, we will definitely stay again at the Palais Gallien.
My husband and I stayed on our honeymoon, as soon as the check-in we were perfectly received. We had the surprise of the Ranking and the suite beautifully prepared by the housekeeping and room service (rose petals and fresh fruit).
Only a few fine works are missing from the authors whose names were used to name the suites (Molière, La Fontaine ..) to make available to guests.
The spa is essentially accessible by appointment for a treatment. This makes the space more exclusive, certainly, since we have the privileged use for 30min before the treatment, but it does not allow to enjoy enough. This same time, if granted after the treatment, would be more appreciable (indeed, we prefer to appear clean and dry for a treatment). The spa experts are attentive, attentive and deliver a beautiful service.
Breakfast will satisfy you with its wide choice of cold buffet and customizable options if you want a continental breakfast.
On the morning of the second day a gentleman (certainly a manager) seemed a little tense, a little too zealous to provide impeccable service, in contrast to the general atmosphere of the place: very zen. The young woman who welcomed us both mornings during our stay is nevertheless charming, smiling, inviting and did not refuse absolutely to accommodate my request for a triple espresso!
Before Check-out, don't miss the Gallien Palace, a stone's throw from the Inn.
We had a short stay but it was memorable, thanks to the whole team, we will definitely stay again at the Palais Gallien.
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Date of stay: August 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We asked for a quiet room and given one two metres from the pool where there were no restrictions on use 24 x7. We were told this was an upgraded room.
Dingy restaurant, beach hut style room, unpleasant manager.
Dingy restaurant, beach hut style room, unpleasant manager.
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Date of stay: August 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We chose the hotel because it had a pool which we thought would be great for the kids. It worked very well as the pool was open 24h and the kids even did a night swim. The building is beautiful as well. Our room was a duplex that fit the four of us well. The room was well kept although the turn down service was a bit odd as they didn’t clean the floor mat or fix the towels in the bathroom. The WiFi was very disappointing as it barely worked and kicked you off all the time.
Our major disappointment with the hotel was the driver they booked for us for a wine tour. We had a car but decided to give it up when they said they could get us a driver and we figured it would be easier. We had a tight time window to do the tour (still about 5 hours) and we’re extremely disappointed when the driver showed up a half hour late because the hotel had booked him to do a train pickup and he was struggling to find the passengers. The hotel was apologetic and sent us a half bottle of champagne as an apology but we missed going to the town of Saint Emilion as a result and still had to pay 390 EUR.
The location was OK but most things you did have to walk about 15 minutes to. The intercontinental was probably the optimal location. Still we would stay here again with the nice pool scene and balcony we had that made it not feel like a big city. However we would not use the wine driver again. Lastly, you should DEFINITELY eat at the restaurant. Food is a big part of why we travel and we found the Bordeaux scene hit and miss. We thought the restaurant on site was probably our best meal of our four days. We did the set lunch and they accommodated our kids and our need to eat quickly before our train.
Our major disappointment with the hotel was the driver they booked for us for a wine tour. We had a car but decided to give it up when they said they could get us a driver and we figured it would be easier. We had a tight time window to do the tour (still about 5 hours) and we’re extremely disappointed when the driver showed up a half hour late because the hotel had booked him to do a train pickup and he was struggling to find the passengers. The hotel was apologetic and sent us a half bottle of champagne as an apology but we missed going to the town of Saint Emilion as a result and still had to pay 390 EUR.
The location was OK but most things you did have to walk about 15 minutes to. The intercontinental was probably the optimal location. Still we would stay here again with the nice pool scene and balcony we had that made it not feel like a big city. However we would not use the wine driver again. Lastly, you should DEFINITELY eat at the restaurant. Food is a big part of why we travel and we found the Bordeaux scene hit and miss. We thought the restaurant on site was probably our best meal of our four days. We did the set lunch and they accommodated our kids and our need to eat quickly before our train.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No it doesn’t as far as we know we didn’t see one - looked like parking in the street
"Be sure to book a parking space if driving. There is exceptionally limited parking in the area"Read full review
"The pool is a little small so more of a dip rather than a “ hang out here all day “ experience. "Read full review
PRICE RANGE
RM 985 - RM 1,274 (Based on Average Rates for a Standard Room)
LOCATION
FranceNouvelle-AquitaineGirondeBordeaux
NUMBER OF ROOMS
28
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Le Palais Gallien Hôtel & Spa
Which popular attractions are close to Le Palais Gallien Hôtel & Spa?
Nearby attractions include Escape Hunt (0.3 km), Muséum de Bordeaux (0.4 km), and Palais Gallien (0.3 km).
What are some of the property amenities at Le Palais Gallien Hôtel & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Le Palais Gallien Hôtel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Palais Gallien Hôtel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Le Palais Gallien Hôtel & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to Le Palais Gallien Hôtel & Spa?
Conveniently located restaurants include Son' Oftheson, Inima Restaurant, and Zéphirine.
Are there opportunities to exercise at Le Palais Gallien Hôtel & Spa?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does Le Palais Gallien Hôtel & Spa have airport transportation?
Yes, Le Palais Gallien Hôtel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Le Palais Gallien Hôtel & Spa located near the city centre?
Yes, it is 0.6 km away from the centre of Bordeaux.
Are any cleaning services offered at Le Palais Gallien Hôtel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Le Palais Gallien Hôtel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.