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Pullman Bordeaux Lac

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#26 of 173 Hotels in Bordeaux
Certificate of Excellence
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Pullman Bordeaux Lac
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803 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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Zwevegem, Belgium
Reviewed 2 weeks ago

good business hotel just steps away from Congress Center. Rooms are fine. Lobby, restaurant and bar are spacious and welcoming. Staff friendly, efficient, professional. Access to Congres Center and Expo are perfect. Tramway C stops outside hotel and brings you in 15' to Bordeaux City Center (1,5EUR/oneway). Trams runs with high frequency. Rooms with view on lake are best situated....

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Helpful?
Thank Filip V
Fabien B, Directeur général at Pullman Bordeaux Lac, responded to this review

Hello Filip V, thank you very much for your comment. It's a pleasure to see that you had such a good experience at our hotel. I will transmit your appreciation to our staff, and I note that you liked our rooms and the common portions as well, the hotel location, our well-stocked breakfast buffet, and the lake view. It would...

Glasgow, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 28 July 2016 via mobile

We had a fantastic week at this hotel during our holiday in France. As Accor club members we were given an upgrade to a junior suite. This made our holiday! The air conditioning was very effective in the high temperatures we experienced and the room was very quiet ensuring a good night's sleep. The staff went out of their way...

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Helpful?
Thank David T
About Hotel's Favourite Review
Matthieu B, Responsable réception at Pullman Bordeaux Lac, responded to this review

Dear Sir , We thank you vey much for taking the time to tell us about your experience , We are glad that you had an enjoyable stay and appreciated the facilities , We are looking forward to welcoming you again on you next visit to Bordeaux Kind regards, Matthieu Front office Manager

Frankfurt, Germany
Reviewed 5 February 2017

As before, the hotel was pleasant and comfortable. The front desk personnel is very pleasant and helpful. One drawback during our last stay was the less than adequate service from the bar personnel. In a nutshell, they refused service to us indicating that the bar was just closing although a number of people were still seating there, when all we...

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Helpful?
Thank EasyTravel33
Fabien B, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear EasyTravel33, Thank you for taking the time to tell us about your experience at the Pullman Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 21 January 2017 via mobile

I stayed here for a week on business very helpful staff. Room and bathroom nice and clean. Big selection for breakfast. Only bad thing was the bar prices. The tram outside is handy to get into Boardeax only 1.5 euros

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Thank Barry D
Fabien B, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Barry D, Thank you for taking the time to share your experience at Pullman Bordeaux Lac. It will be a pleasure to welcome you back. Best regards,

Rochester, Michigan
Reviewed 19 January 2017

I was Bordeaux for a month for work. The Pullman was centrally located between where I was working and downtown. The staff as friendly and very helpful with ideas on where to eat or what to see. Having a tram stop close is a big plus getting to and from downtown Bordeaux without worrying about a car. My room was...

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Helpful?
Thank Scott C
Fabien B, Directeur général at Pullman Bordeaux Lac, responded to this review

Dear Mr Scoot, Thank you for sharing your experience at Pullman Bordeaux Lac on TripAdvisor. I am glad to read that you enjoyed the location of the Hotel and the confort of the room. We will certainly share your nice comments with our team. It will serve as an encouragement to all of them who work everyday to satisfy our...

Hilden, Germany
Reviewed 7 November 2016 via mobile

Stayed there 03.11 - 04.11.2016 As always a nice welcome. I was already at 12:00 there, but it was no problem to get the room. So I could refresh myself after the flight before meeting the client. Rooms as always good quality The breakfast is overpriced as i think.

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Thank Oschausbonn
Fabien B, réception at Pullman Bordeaux Lac, responded to this review

Dear Oschausbonn, We very much appreciate your comments regarding your stay at the Pullman Bordeaux Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 6 November 2016 via mobile

Nice hotel, great breakfast. A few restaurant closed by. 4 Accor hotels next to one another. Parking is free, and the tram stop is right in front of the hotel. Tale tram C and will stop right at Bordeaux center.

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Thank Jimmy C
Fabien B, Receptionist at Pullman Bordeaux Lac, responded to this review

Dear Jimmy C, We very much appreciate your comments regarding your stay at the Pullman Bordeaux Lac. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for...

Nicosia, Cyprus
Reviewed 28 October 2016

This hotel covers adequately most of a traveler’s needs. The only weak point was that the room I stayed and also some of other guests was that a mild renovation is needed. The carpet seemed to be a little be damaged and the cupboards rather old. On the other side the breakfast was exceptional, the personnel completely professional and assistive...

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Helpful?
Thank AKakkouras1
Fabien B, Réception at Pullman Bordeaux Lac, responded to this review

Dear Mr AKakkouras, Thank you for sharing your comments with us following your recent stay at Pullman Bordeaux Lac. I am delighted to read that you did enjoy your stay with us and especially our Breakfast. Ragarding our Rooms, they are actually under renovation so be asssured your comments are highly important to us and we will be pleased to...

Linz, Austria
Reviewed 18 October 2016

It is allways a pleasure to stay here. Hotel works fine. This time though I had a room that was worn down and needs renovation.. The staff is very friendly and helpful.. Location is good and convenient for Business in eastern Bordeaux

Review collected in partnership with Accorhotels.com
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Thank Aksel A
Fabien B, réception at Pullman Bordeaux Lac, responded to this review

Dear Mr Aksel A, Thank you for sharing your comment with us regarding your recent stay at Pullman Bordeaux Lac. It is always a pleasure to read that our guests enjoy their stay with us, Ragarding our Rooms, they are actually under renovation so be asssured your comments are highly important to us and we will be pleased to welcome...

Cornwall, United Kingdom
Reviewed 4 October 2016

We stayed one night in this hotel as we had an early flight the next day. Check-in was smooth and efficient, however, the receptionist wrote our room number down on the keycard holder and it was very difficult to read what number our room was. We ended up trying about 4 rooms before we got the right one. The room...

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1Thank Jane5600
Fabien B, Receptionist at Pullman Bordeaux Lac, responded to this review

Dear Jane5600, Thank you for taking the time to tell us about your experience at the Pullman Bordeaux Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Travellers get a good night's sleep at the Pullman Bordeaux Lac, but that's not all they get at this hotel. Lake views, proximity (of course) to world-renowned vineyards, a casino within easy reach... Our hotel has a direct access by the tramway from/to the city center in 15 minutes. Here on business? The Pullman Bordeaux Lac also features more than 2,000 square metres of flexible meeting space. Our hotel offers conviviality, comfort and connectivity ! ... more   less 

Additional Information about Pullman Bordeaux Lac

Address: avenue Jean Gabriel Domergue | Bordeaux le Lac, 33300, Bordeaux, France (Formerly Sofitel)
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Price Range: RM454 - RM1,061 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Bordeaux Lac 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
Pullman Bordeaux Aquitania Hotel Bordeaux
Accor Bordeaux Aquitania
Sofitel Bordeaux
Hotel Style:
#2 Business Hotel in Bordeaux
#2 Green Hotel in Bordeaux
#8 Romantic Hotel in Bordeaux
#11 Luxury Hotel in Bordeaux
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Bordeaux Lac staff and other travellers.
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Questions? Get answers from Pullman Bordeaux Lac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms lake side have best view”
 of 5 bubbles FilipV9, 11 Mar 2017 | Read review
“Some rooms have a view a Bordeaux Lox”
 of 5 bubbles scottcM4299IA, 19 Jan 2017 | Read review
“Be careful in the bar.”
 of 5 bubbles GeoDevon, 17 Sep 2016 | Read review
“Our room (234) actually overlooked the main road, tram-stop and lake and didn't generate too much noise both day or night.”
  • A very modern and clean looking design
 of 5 bubbles RickNess, 31 Aug 2016 | Read review
“Nice room overlooking lake.”
 of 5 bubbles catherine38, 9 Aug 2016 | Read review
5 of 5