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Grand Tonic Hotel Biarritz

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Grand Tonic Hotel Biarritz
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375 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Melbourne, Australia
Reviewed 2 weeks ago via mobile

The facilities were clean and modern. It is an easy walk into the town of Biarritz. There is a restaurant which good food and there are some small eateries/restaurants nearby if you feel like going out in the evenkng. The staff helped me organise car hire to drive to Spain for the day; very helpful.

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Helpful?
Thank CharmedLife11
Seattle, Washington
Reviewed 9 October 2016

We were looking for something downtown, and this was well located and priced right for a Sunday night. The room was OK, but not as nice as we expected. We did not spend much time indoors so it was not a problem.

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Thank Dilbert_in_Seattle
emsworth
Reviewed 14 September 2016

Stayed for 5 days with friends. Used the hotel as a base only so our small double room was adequate - friends larger twin would have been better were we using the hotel more. Small double room not suitable to relax in, but as a base absolutely fine. Hotel is aged and needs a refurb - but then the prices...

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Thank maytrees
Reviewed 8 September 2016

This must be one of the worst hotels I have ever stayed in.I booked for a special birthday treat and expected decent level of cleanliness and amenities with it supposedly being a 4 star hotel. Expensive and certainly not worth the money. If I had not pre booked this hotel I would have walked straight out again on arrival... main...

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Thank Tallulah S
Nuneaton, United Kingdom
Reviewed 30 August 2016 via mobile

The hotel is in a good location for the main beach (Grand Plage), and the shopping area. However, for its supposed 4 stars we found our room (no. 405) to be somewhat tired and in need of maintenance. Some of the fixtures and fittings were either broken or missing, the telephone in the room wasn't working, and there was a...

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Thank Mamba62
TonicHotels, Directeur général at Grand Tonic Hotel Biarritz, responded to this review

Dear Guest, It with a sad feeling that we do read your comments. The check-in is at 2pm and we always make it happen. We often do early early check in but guests have to tell us in advance. Two technicians are working in our hotel, for any small technical issues that guests may face during their stay, our staff...

Reviewed 28 August 2016 via mobile

Hotel is lovely and location is perfect (very close to the beach and in the town) but unfortunately you cannot forget any belongings in the hotel room after you depart as it will "magically disappear". Unfortunately there are dishonest staff amongst this hotel.

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Helpful?
Thank Lauren D
TonicHotels, Directeur général at Grand Tonic Hotel Biarritz, responded to this review

Dear Guest, We thank for having chosen our hotel as a place to stay in Biarritz, I am particularly concern about your message and I will be helpful for me if you could express a little bit more about your thought. I assume your stay was nice until you ran into Something displeasant ? Please do not hesitate to contact...

Reviewed 24 August 2016

Well, I do not like posting bad reviews, but this must have been one of the worst hotel experiences in my life. You can judge from the photos themselves. Nevertheless, I'll write a bit about it. The toilet looked as if it had not been cleaned for ages, we were unable to have a shower, the bath was covered in...

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3Thank KALISTÉ S
TonicHotels, Responsable relations clients at Grand Tonic Hotel Biarritz, responded to this review

Dear guest, Thank you for having stayed with us, We are pretty sad that our hotel did not satisfy you. Our hotel offers different services from the restaurant, the breakfast, some running sessions and so on. We do sometimes have some issues with our technicians but the thing is that our staff knows exactly how to follow the procedure to...

Ampthill, United Kingdom
Reviewed 23 August 2016

Stayed one night here en route to Spain in August 2016. We booked it because it was a four star hotel in the centre of town, with locked parking. It was basically fine although my husband grumbled that it didn't seem 4 star to him. The room we had was quite big with a separate bathroom and toilet. There was...

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1Thank Fabbulous2015
Worcester Park, United Kingdom
Reviewed 15 August 2016

We booked on the internet and as always things always look better than the actual. However after a grueling eight and half hour train journey from Paris we would have welcomed a better hello. just a grunt from the night manager. The hotel is cheap and so was our standard room small beds orange and red dominated the room with...

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Thank Mike D
Stockholm, Sweden
Reviewed 3 August 2016

The hotel was ok but not more. We booked a family room, and at that price level I expect some possibility to screen off the Childrens bed but it was just a room with two beds. The view was said to be a street view, but it was more of a alley view really close up to a boring building,...

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Helpful?
Thank Bengt J

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Have a break in the very heart of Biarritz in a charming 4 *hotel, at 2 minutes from the Grand Plage & the Casino.The Tonic Hotel Biarritz will welcome you with its 63 inspired design & comfortable rooms, and appreciate the appeal of a well-deserved break. Just feel the pleasure and quietness to be there.It will be the right circumstance to try the Restaurant LMB , local menus, quality and simplicity ... more   less 

Additional Information about Grand Tonic Hotel Biarritz

Address: 58 Avenue Edouard VII, 64200 Biarritz, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Basque Country > Biarritz
Price Range: RM303 - RM611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Tonic Hotel Biarritz 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Tonic Hotel Biarritz
Hotel Style:
#17 Luxury Hotel in Biarritz
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Questions & Answers

Here's what travellers have asked, with answers from Grand Tonic Hotel Biarritz staff and other travellers.
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Questions? Get answers from Grand Tonic Hotel Biarritz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is very tight.”
 of 5 bubbles Dilbert_in_Seattle, 9 Oct 2016 | Read review
“Filth. I'm not sure about the rest of the rooms. If you cannot avoid staying a night at this hotel do avoid room 100.”
 of 5 bubbles kalist_s, 24 Aug 2016 | Read review
“All rooms have no view of the sea but the higher the floor the better”
 of 5 bubbles miked408, 15 Aug 2016 | Read review
“We had room 507 overlooked flats opposite and side-street. You hear regular street noises but this did not affect us.”
 of 5 bubbles EllieSELondon, 24 Jun 2015 | Read review
“We were on the top floor, nice and quiet”
 of 5 bubbles 769sheilab, 6 Jun 2015 | Read review
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