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Mercure Biarritz Centre Plaza

211 reviews
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Traveller (87)
Room & Suite (49)
Dining (4)
Overview
  • Excellent30%
  • Very good45%
  • Average14%
  • Poor9%
  • Terrible2%
Travellers talk about
“excellent stay”(2 reviews)
“short walk”(4 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Non-Smoking Hotel
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (211)Write a Review
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Show reviews that mention
All reviewsart deco featuresexcellent stayshort walksea viewvisiting biarritzrooms are spaciousthe air conditioningmain beachrecommend this hotelnice hotelgreat locationfurniturereceptionamenitiesbedroom
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1 - 5 of 29 reviews
Reviewed 1 week ago

Wow what a hotel, love the decor and fixtures fittings, the lift amused not only us the humans but our two jack Russell who couldn't believe they could see each level as the lift went up and down. Receptionist was great she recommended us a...More

Review collected in partnership with Accorhotels.com
Thank Heather A
Response from Christophe D, Directeur at Mercure Biarritz Centre PlazaResponded 1 week ago

Madame, Monsieur, Thank you for choosing the Plaza for your visit to Biarritz. Our greatest reward is your satisfaction and if in addition your two Jack Russel liked the glass side of the elevator we are delighted. I am very sensitive to your comment on...More

Reviewed 13 November 2017 via mobile

Hotel is decent in a hood location, is a little noisy but the quality of sleep is good, excellent service everywhere, I was impressed by how knowledgeable and friendly Sara was at the front desk, she helped us with good restaurant suggestions and activitiesMore

Thank Jose M
Response from Christophe D, Directeur at Mercure Biarritz Centre PlazaResponded 13 November 2017

Madame, Monsieur, I just took note about your comment on Tripadvisor and I thank you. My team will be very proud to read your testimony and especially Sara. I am delighted that the quality of our service has contributed to the success of your stay....More

Reviewed 30 October 2017 via mobile

This warm and welcoming hotel is situated in the centre of town overlooking the beach. Perfect situation with car parking allows a visit to this wonderful city. Friendly helpful staff and clean and comfortable rooms. A little traffic noise but so what!More

Thank Cathal O
Response from Christophe D, Directeur at Mercure Biarritz Centre PlazaResponded 30 October 2017

Madame, Monsieur, All my staff and myself are very thankful for your great testimony on TripAdvisor! It is a real joy to know that your stay went well at all points! You can be sure that your satisfaction is our rewards. We hope to welcome...More

Reviewed 16 October 2017

Our overall feeling was that the hotel merited perhaps 3 1/2 stars. The reception was consistently helpful if not well up on some tourist information. Service in general was good. The breakfast was adequate but could have had more variety in bread, fruit & jam...More

Review collected in partnership with Accorhotels.com
Thank LondonBritannia
Response from Christophe D, Directeur at Mercure Biarritz Centre PlazaResponded 20 October 2017

Madame, Monsieur, Thank you for your testimony on tripadvisor and regret that the whole of our service did not live up to your expectations. However, I am delighted that you appreciated the professionalism of my teams and the overall quality of service. I took note...More

Reviewed 14 October 2017

What a fantastic place! Huge bedroom with sea view - lots of art deco features - parking too. Chantal on reception was very helpful and courteous. Had drink in very atmospheric bar - great bar man - and watched world go by!More

Review collected in partnership with Accorhotels.com
Thank Neil C
Response from Christophe D, Directeur at Mercure Biarritz Centre PlazaResponded 20 October 2017

Madame, Monsieur, Thank you for this beautiful comment and the attention you pay to everyone, especially Chantal and our barman. Once again thank you for choosing the Plaza for your last stay in Biarritz. I am delighted that the atmosphere of the hotel has been...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Beachfront
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$112 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Biarritz
#11 Luxury Hotel in Biarritz
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$112 - US$261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 On the Beach Hotel in Biarritz
#11 Luxury Hotel in Biarritz
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (87)
Room & Suite (49)
Dining (4)
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Room Tips
"Ask for the sea view"
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"Sea views are hard to beat. Worth paying the small extra charge."
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"Sea views are worth the extra."
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"If you're lucky you'll get a seafront view"
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