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Extremely happy traveller. Fabulous location. Exceptionally helpful staff made my stay so enjoyable. Room quite big enough. Breakfast a little ho hum but easy. No hesitation to stay again. For value I think it would be hard to beat!More
Response from Christophe D, Directeur at Mercure Biarritz Centre PlazaResponded 1 week ago
Thank you in choosing the Mercure Plaza Biarritz and for your message.My team and myself are very pleased to read your testimony and so glad that the globality of our service contributed to the succesful of your stay.
We hope to welcome you...More
This is a super friendly hotel with wonderful art decor features including the lift.
The room was large and very comfortable, I never like climbing into the bath for a shower
but the large shower head made up for it.
The breakfast was perfect with...More
Thank jim o
Response from Christophe D, Directeur at Mercure Biarritz Centre PlazaResponded 28 June 2018
I thank you for this beautiful testimony following your stay at the Mercure Plaza Biarritz. I am sorry for the misunderstanding concerning the reservation of the room with sea view. I am delighted that the totality of our service has contributed to the...More
ideally situated for people watching and sight-seeing. the hotel is decorated in thirties style and was just wonderful. The staff were very helpful and provided maps and information of places to visit. An absolutely wonderful experience and can't wait to return.More
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Response from Christophe D, Directeur at Mercure Biarritz Centre PlazaResponded 18 June 2018
It is a pleasure to read your testimony and my team and I, are delighted that your stay has gone well. Your satisfaction is important. Thank you for choosing the Mercure Plaza Biarritz for your stay in the Basque Country.
We hope to...More
There are two Mecure hotels but can't speak for the other one. The hotel is in a perfect location across the road from the many steps that lead down to the beach and promenade. Small reception, lounge and bar/breakfast room. Small glass lift to rooms....More
Response from Christophe D, Directeur général at Mercure Biarritz Centre PlazaResponded 11 June 2018
Thank you so much for taking time to write this comment.
We are happy that you enjoyed your stay with us and even more that you recommend our hotel.
We hope to welcome you again soon
Staff almost too friendly! Good reception. Pretty and quite large room. Great curtains so you can make it very dark to sleep late.... good bathroom with bath, largd tv and free wifi. Good quality breakfast with amazing view!
Thank Aleid R
Response from Christophe D, Directeur at Mercure Biarritz Centre PlazaResponded 13 April 2018
Thank you for this kind testimony and for choosing the Plaza for your last visit to Biarritz. Your satisfaction is a great reward and my team will be proud to read your comment.
We hope to welcome you again very soon,