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Hotel du Palais

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Traveller (798)
Room & Suite (282)
Pool & Beach (125)
Overview
  • Excellent71%
  • Very good17%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“napoleon iii”(11 reviews)
“guerlain spa”(5 reviews)
“grand dame”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,256)
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319 results
Traveller rating
219
52
29
14
5
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Time of year
LanguageEnglish
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219
52
29
14
5
Show reviews that mention
All reviewsnapoleon iiiguerlain spagrand dameold worldformer palacesummer palacereal palacebygone eraexceptional hotelhotel is beautifulindoor poolvilla eugeniethe main dining roomhigh ceilingsfive star hotelthe atlantic oceanpool side
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1 - 5 of 319 reviews
Reviewed 4 days ago

Hotel du Palais in Biarritz is disappointing experience: grossly over-rated in all senses, living on the fame of the past, with outdated facilities and lazy services. Not recommended at all. They also organise concerts which are of low quality but selling the events as a...More

2  Thank venetian385
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 2 days ago

Dear guest, Thank you for writing us a review on Trip Advisor regarding your last visit to Hôtel du Palais. We are very sorry to read about the inconveniences you had to experience during your stay with us, in particular that you dit not enjoy...More

Reviewed 1 week ago

Called in for drinks with a friend on our last day at this beautiful hotel. We were treated like special guests - the staff are simply exceptional, the drinks amazing (aperol spritz!), the cost reasonable and it was an excellent experience. We had a quick...More

Thank 1K
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 1 week ago

Dear guest, Thank you very much for your kind comment. We hope to see you soon for a stay! With all our very best regards, Hôtel du Palais

Reviewed 2 weeks ago

Hotel du Palais is a magnificent hotel. Our trip, however, was spoilt by the work being done on the outside pool area. Although the hotel had warned me about this in advance, I was surprised at the extent of the disruption caused. We should have...More

Thank heaveydeclan5
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 1 week ago

Dear Guest, Thank you very much for your feedback. We are sorry to read that the workds had spoilt your stay. We hope we will have the opportunity to welcoming you again and surprising you with flawless service. Best regards, Hôtel du Palais

Reviewed 3 weeks ago

As the Event Coordinator for a UK-based, high-end Classic and Supercar management company, we took 40 owners of (amongst others) Ferrari, Aston Martin, McLaren and Jaguar supercars to the Hotel du Palais as the final destination of our recent European tour. 9 months in the...More

Thank GTOEvents
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 2 weeks ago

Dear Guest, Thank you very much for your kind comment! With all our very best regads, Hôtel du Palais

Reviewed 3 weeks ago

we only went here for a drink on the terrace, And just this is a wonderful experience. The hotel is beautiful inside and out, and I'm sure dining and staying here would be amazing but we settled for a gin and a cocktail on the...More

Thank jim o
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 3 weeks ago

Dear guest, Thank you very much for your kind comment. We hope to see you soon for a dinner or a stay! With all our very best regards, Hôtel du Palais

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$565 - US$2,866 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Biarritz
#2 On the Beach Hotel in Biarritz
#2 Spa Hotel in Biarritz
#3 Luxury Hotel in Biarritz
#4 Romantic Hotel in Biarritz
#13 Business Hotel in Biarritz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$565 - US$2,866 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Biarritz
#2 On the Beach Hotel in Biarritz
#2 Spa Hotel in Biarritz
#3 Luxury Hotel in Biarritz
#4 Romantic Hotel in Biarritz
#13 Business Hotel in Biarritz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (798)
Room & Suite (282)
Pool & Beach (125)
Dining (101)
Amenities (52)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Marjorie Y
20 April 2017|
AnswerShow all 5 answers
Response from jpcapiton | Reviewed this property |
Yes, the concierge will assist you Great impeccable service. No snags, it is always perfect. Above expectations
0
Votes
Evelyn T
15 February 2017|
Answer
Response from Rick_Goold | Reviewed this property |
Do not know
0
Votes
Nerea O
17 June 2015|
Answer
Response from Liz M | Reviewed this property |
Not sure that you can but worth enquiring at reception.
0
Votes
Room Tips
"Choose the other hotel in Biarritz"
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"Sea facing definite requirement"
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"Although very expensive, rooms with a sea view are a must."
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"suite 210 very very spacious and lovely. many windows on the ocean in the living room and big window in..."
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