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Mercure Pau Palais Des Sports

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#10 of 32 Hotels in Pau
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Mercure Pau Palais Des Sports
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239 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Singapore, Singapore
Reviewed 6 October 2015 via mobile

The room is very small, no proper table for working. The pillow is a very cheap type and not comfortable at all. If sleeping quality is not important to you then this hotel is ok. Location is near the highway

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Helpful?
Thank tungjj
Prathap R, Directeur général at Mercure Pau Palais Des Sports, responded to this review

Dear Tungjj, Thanks for your comments regarding your stay in our hotel. We sincerely regrets that you dit not enjoy the room and we take note your remarks regarding the table in the room. Best regards Prathap RAVI General Manager

Reviewed 16 July 2015 via mobile

This hotel about 6 kms from city centre although I was attending business meeting in one of the nearby multi national companies so was ideal. I have stayed her three times over the course of three years and the service never fails. Some what limited menu Åland it was good to see on this 3rd trip menu had changed for...

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Helpful?
1Thank Deirdre M
Prathap R, Directeur général at Mercure Pau Palais Des Sports, responded to this review

Dear Deirdre M, Many thanks for you comments regarding your stay in our hotel which will permit me to congrats all my staff for their implications every day, to make the satisfaction for all our clients. Thanks also to appreciate our location and the change made since 2014, regarding our menu card and restaurant. Hope to welcome you again next...

Hemel Hempstead, United Kingdom
Reviewed 12 July 2015

The hotel is just off the autoroute and very easy to find. Despite being so close to the toad, there is little noise noticeable and the room was very quiet. The bar and restaurant are good and the terrace was surprisingly peaceful. Service was good. To get into the centre of town is not at all difficult and the staff...

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Helpful?
Thank MrPicky1960
Prathap R, Directeur général at Mercure Pau Palais Des Sports, responded to this review

Dear MrPicky1960, A huge thank you for your great comment on our hotel! Is is such a pleasure to read that you enjoyed your room and that you appreciated our staff. Many thanks for our compliments that I am glad to share with our team. Looking forward to welcoming you back soon at the Mercure Pau Palais des Sports, Best...

Canterbury, United Kingdom
Reviewed 24 June 2015

This is a business hotel but the staff made the holiday we spent there very enjoyable with attentive and prompt and efficient attention to all our needs. About 3 miles from the centre of Pau but an easy drive to the sights of Pay and despite being close to the motorway was a quiet location. We spent the days seeing...

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Helpful?
Thank Roger O
Prathap R, Directeur général at Mercure Pau Palais Des Sports, responded to this review

Dear Roger O, I would like to thank you for having taken the time to give us your comments on your stay at the Mercure Pau Palais des Sports. I am glad to read that you had a pleasant time with us and had found everything to your satisfaction. Your appreciations will be shared with my team, encouraging them to...

France
Reviewed 22 June 2015

This Mercure is close to the autoroute and has easy access to local attractions. The staff were very friendly, helpful, and the catering was excellent. As with all Accor hotels the room was comfortable and the beds good.

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Helpful?
Thank wishyouwerehere17
Prathap R, Directeur général at Mercure Pau Palais Des Sports, responded to this review

Dear Wishyouwerehere17, , I would like to thank you for having taken the time to give us your comments on your stay at the Mercure Pau Palais des Sports. I am glad to read that you had a pleasant time with us and had found everything to your satisfaction. Your appreciations will be shared with my team, encouraging them to...

St Andrews, United Kingdom
Reviewed 17 October 2014 via mobile

Everything you need. Good strong wifi. Clean room good shower for bed. Great breakfast lunch. Good service. Overall just what you need for work Only prob is that it is too far from town centre to walk in evenings. WHY WHY WHY HAS TRIP ADVISER GOT THIS MINIMUM WORD COUNT NOW

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Helpful?
1Thank GolfDuck
Prathap R, Directeur général at Mercure Pau Palais Des Sports, responded to this review

Dear GolfDuck,, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly again at the Mercure...

Barcelona, Spain
Reviewed 9 September 2014 via mobile

Not located in the city centre but good if you are stopping at Pau in a car trip in South-West France. Rooms are clean, beds are very comfy and you even have a kettle with a complimentary mineral water bottle in the room. Staff is very polite. The only issue is the price that personally is overrated. There is a...

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Helpful?
Thank Paul C
Prathap R, Directeur général at Mercure Pau Palais Des Sports, responded to this review

Dear Paul C, Thank you so much for taking the time to share your impressions with other travellers. Your feedback means a lot to us as your satisfaction is our priority. We already look forward to welcome you back at our hotel. Best regards, Prathap RAVI General Manager

Zwickau, Germany
Reviewed 31 March 2014

I visited the mercure hotel palais de sport in Pau. I think that they started to renovate the hotel. They started in the lobby and restaurant. When you enter the hotel is looks nice clean and modern. Also the service at de desk is very good. When they handed a normal key, and only 1 key for two persons is...

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Helpful?
Thank Tjeerdpostma
Prathap R, Directeur général at Mercure Pau Palais Des Sports, responded to this review

Dear Tjeerdpostma, By answering our inquiry, you took time to announce us your opinion concerning your stay in our hotel, and we thank you for it. We are sorry that the performance was not as high as your expectations, and we ask you to accept our most sincere excuses. For your information, our hotel has two categories of rooms (standard...

London, United Kingdom
Reviewed 21 October 2013

85 euro a night is not that bad but for a hotel of this group the room was small, basic and tired. With a very limited menu, meal served just warm and a breakfast at 16euro no wonder the place was empty. Only two other visible patrons, I know it was a Saturday night but why not close if it...

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Helpful?
Thank keithhd888
Delphine B, Directeur général at Mercure Pau Palais Des Sports, responded to this review

Dear customer, We thank you for your comment further to your stay in our hotel. We are saddened that the service was not up to your expectations. To meet the expectations of our customers who do not wish to go to have dinner in city center, our restaurant is effectively opened every day of the week, including the quiet days....

Montmirail, France
Reviewed 10 September 2013

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Thank marcduchesne
Delphine B, Directeur général at Mercure Pau Palais Des Sports, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Located a few minutes from the centre of Pau, and close to the major activity centres of the region, the Mercure Pau Palais de Sports provides a peaceful environment, just right for your meetings. Its ideal location makes it easy to visit and discover Pau, noted for its sporting activity, including rugby, basketball and horse riding. For relaxation why not take advantage of our outdoor swimming pool and our restaurant terrace ? ... more   less 

Additional Information about Mercure Pau Palais Des Sports

Address: 106 avenue de l Europe, 64000 Pau, Communaute d'Agglomeration Pau-Pyrenees, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Bearn-Basque Country > Communaute d'Agglomeration Pau-Pyrenees > Pau
Price Range: RM322 - RM398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Pau Palais Des Sports 3*
Number of rooms: 91
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Hotel Style:
#1 Green Hotel in Pau
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Go elsewhere”
 of 5 bubbles keithhd888, 21 Oct 2013 | Read review
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