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Mercure Besancon Parc Micaud

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Mercure Besancon Parc Micaud
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369 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Moline
Reviewed 2 weeks ago

this is an awful hotel; room 302 was supposed to be non smoking; clearly someone has smoked in this room and adjoining rooms (I can say this with confidence from past experience). The room has drywall ripped out. The WiFi is spotty. The HVAC is terrible. The only positive was the morning receptionist who followed up on the taxi service...

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Helpful?
Thank ssas4
h1220-gm, Responsable relations clients at Mercure Besancon Parc Micaud, responded to this review

Dear ssas4, Thank you for sharing your experience! Unfortunately, your experience didn't meet your expectations and we sincerely apologise for the disagreement. We take note for your remarks which are very useful. Nevertheless,we hope to see you again and to show you another face of the hotel. best regards, Mickael.L

Exeter, United Kingdom
Reviewed 10 October 2016

Maybe over reliant on Sat Nav to get us to the Hotel with rather chaotic road system in Besancon, the SAT Nav said we had got to the hotel but there was no sign of it. Later we discovered the signs were high up on the hotel and hidden by trees, and the lower signs were also obscured by trees....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank golfer180
h1220-gm, Responsable relations clients at Mercure Besancon Parc Micaud, responded to this review

Dear Golfer180, Thank you for sharing your feedback about your stay. We take note for the signs hidden by the trees and we apologise for the disagreement. We are pleased to see that the room was pleasant for you. Best regards, Mickael.L

Peterborough, United Kingdom
Reviewed 4 October 2016

the room was big but very dated and used, the location is great but the staff at the restaurant are very rude and not make you feel welcome. will not use it again in the future as was a let down on the service point of view.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Joel A
h1220-gm, Responsable relations clients at Mercure Besancon Parc Micaud, responded to this review

Dear Joel A, We thank you for sharing your experience. We are so sorry to read your disappointment! it's really important to receive your feedback so as to improve our services. Best regards, Mickael.L

Margao, India
Reviewed 30 September 2016

I love this hotel, convenient, large room and peaceful atmosphere. The front desk is very helpful. The bathroom clean and well stocked. The breakfast has a wide choice though it gets a bit boring if you stay 4 nights as there is no change. The only grouse remains from last time, you got to get your own water to use...

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Helpful?
Thank blaise c
h1220-gm, Responsable relations clients at Mercure Besancon Parc Micaud, responded to this review

Dear Blaise C, thank you for sharing your experience! It's a real pleasure to know your satisfaction. best regards, Mickael.L

Eerbeek, The Netherlands
Reviewed 24 September 2016 via mobile

The hotel is located near the city centre which is very nice. The hotel lobby is nice, the rooms however are old. The bed was very comfortable and the bathroom is slightly outdated. Tippical French breakfast is with almost 17 euro very expensive. Personal is very friendly.

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Helpful?
Thank Bertrand N
h1220-gm, Responsable relations clients at Mercure Besancon Parc Micaud, responded to this review

Hello Thank you to wrote your opinion about our hotel. We take note with very importance your remarks. It's very helpful for us to receive your impression in order to improve our services. We hope to receive you nextly! best regards, Mickael.L

Cogolo, Italy
Reviewed 13 August 2016 via mobile

Best years are past. Needs care for detail. Mattresses are too soft and old. Carpets are stained. There was no toilet brush. Cleaning was good. Breakfast was good. A/c was present. Proposed products were good.

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Helpful?
Thank Olivier O
h1220-gm, Responsable relations publiques at Mercure Besancon Parc Micaud, responded to this review

Dear Olivier O We take note about your feeling further your stay. it's really important to know how was your stay. Your remarks are very useful. best regards, Mickael.L

Marlow, United Kingdom
Reviewed 5 August 2016

I would stay In this hotel again it was great close to town great staff good food the whole experience was to our liking you can walk into centre of town with easy the food is great in the resturtrant and a great night sleep.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank stupotvw
h1220-gm, Responsable relations publiques at Mercure Besancon Parc Micaud, responded to this review

Dear Stupotw, thank you for your comments! We are glad to meet your expectations: it's our goal! best regards, Mickael L

Tel Aviv, Israel
Reviewed 30 July 2016 via mobile

We were at five nights. Rooms are spacious, clean with a view of the park. Rich and tasty breakfast. Free parking. Free WIFI 10 min walk to the old city. Tram station next to the hotel. Special thank to the restaurant staff for courteous and efficient service

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Helpful?
Thank YossiAzoulay
h1220-gm, Responsable relations publiques at Mercure Besancon Parc Micaud, responded to this review

Dear yossi, Thank you for sharing your experience and thank you for your stay. It's really important to receive your feedback. We're reallly happy that you appreciated your stay. best regards Mickael.L

Sydney, Australia
Reviewed 4 June 2016

A 10 minut walk across the river takes you to all the local attractions . Half an hour walk gets you to cathedral ,city gate ,astronomical clock then up to the citadelle, so it is well placed for the tourist. Good sized rooms and a view from second floor rooms on LHS to a small park area between the next...

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Helpful?
Thank Alan F
h1220-gm, Responsable relations publiques at Mercure Besancon Parc Micaud, responded to this review

Dear Alan, Further to your stay, we thank you for taking the time to write your opinon on the site TripAdvisor. Your feeedback is very important to us and we are sad to read that you found our dishes limited. be assured that we're considering your concerns and that we are taking the appropriate measures. We are also glad that...

England
Reviewed 13 April 2016

Review collected in partnership with Accorhotels.com
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Thank SJB43
h1220-gm, Responsable relations publiques at Mercure Besancon Parc Micaud, responded to this review

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located in the city centre in the casino garden on the Doubs river and opposite the Micaud park. Bar, restaurant (local cuisine), meeting rooms and free carpark. Minibar, hair-dryer, bathroom, satellite TV and direct phone dial. ... more   less 

Additional Information about Mercure Besancon Parc Micaud

Address: 3 avenue Edouard Droz, 25000, Besancon, France
Region: France > Bourgogne-Franche-Comte > Doubs > Besancon
Price Range: RM375 - RM535 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Besancon Parc Micaud 4*
Number of rooms: 91
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Also Known As:
Mercure Hotel Besançon
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Questions & Answers

Questions? Get answers from Mercure Besancon Parc Micaud staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not stay here”
 of 5 bubbles ssas4, 9 Feb 2017 | Read review
“LHS . a small green space , park , between the two buildings.”
 of 5 bubbles 995alanf, 3 Jun 2016 | Read review
“This is the best hotel you can find in Besancon.”
 of 5 bubbles amoghadam, 10 Feb 2016 | Read review
“The free Wifi is a little show unless you are willing to pay extra 8 euros/day.”
 of 5 bubbles kaw002, 11 Jul 2014 | Read review
“It really depends on what you are paying. The rooms either have views of a park and appartments or of the river through trees”
 of 5 bubbles Jazzandy, 17 Sep 2012 | Read review
5 of 5