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Hotel Raphael

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Traveller (459)
Room & Suite (287)
Dining (71)
Overview
  • Excellent66%
  • Very good20%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“rooftop terrace”(25 reviews)
“arc de triomphe”(72 reviews)
“avenue kleber”(14 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (697)
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431 results
Traveller rating
281
91
32
17
10
Traveller type
Time of year
LanguageEnglish
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281
91
32
17
10
Show reviews that mention
All reviewsrooftop terracearc de triompheavenue klebereiffel towerclassic hotelclassic frenchjunior suiteroom service isbeautiful hotelmodern amenitiesconcierge teamfavorite hotelmetro stophuge bathroombreakfast buffet isheart of parisgeorge v
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1 - 5 of 431 reviews
Reviewed 3 days ago

suites were excellent. Majority of the staff doesn't care for guests. The spread for breakfast was pathetic. also staff didn't care for anything here. we are vegetarians but they didn't care for us at all. In fruits also very little options. overall not satisfied at...More

1  Thank Anjana G
Response from Pierre F, Directeur général at Hotel RaphaelResponded yesterday

Dear Guest, Thank you very much for sharing your experience on TripAdvisor's website. Unfortunately, I learn that you were disappointed with some of our services and especially with the breakfast. I am sorry to hear of the lack of attentive service and the difficulties you...More

Reviewed 4 days ago

I cannot say enough wonderful things about this hotel! From the moment we checked into the hotel until our departure, every minute was magical! When I booked our room, I indicated that my husband and I would be celebrating our 30th wedding anniversary. Upon our...More

Thank Marianne C
Response from Pierre F, Directeur général at Hotel RaphaelResponded yesterday

Dear Guest, I would like to thank you for taking the time to share your experience on TripAdvisor's website. I am delighted to learn how much you enjoyed your stay with us. Your kind comments are most encouraging and help to motivate us all to...More

Reviewed 1 week ago via mobile

I don’t think people working here particularly in the breakfast restaurant should in hospitality industry, the service is absolutely unacceptable, you sit there an hour nobody serve you, even only you in the restaurant, the waiter can forgot your order and tell you reason without...More

Thank dayang60
Response from Pierre F, Directeur général at Hotel RaphaelResponded 2 days ago

Dear Guest, Thank you very much for sharing your comments with the TripAdvisor community. I am sorry to learn that you were disappointed with the quality of service during your stay. I am genuinely sorry that the quality was less than your expectation and I...More

Reviewed 1 week ago via mobile

We had a few problems while staying in this hotel. Firstly, we arrived at around 1:00pm and the room wasn’t ready. They asked us to walk around until 3:30-4pm because they weren’t able to have the room ready any sooner. They didn’t even have a...More

Thank FoodieMTL14
Response from Pierre F, Directeur général at Hotel RaphaelResponded 2 days ago

Dear Guest, I would like to thank you very much for the comments you made relative to your recent stay at Hotel Raphael. I am sorry to learn that you were disappointed with some of our services. We constantly strive to ensure the well-being of...More

Reviewed 2 weeks ago

Location is terrific. Two blocks from the Arc de Triumph and the Champs Elysee. Roof top lounge offers a magnificent view of the Eiffel Tower at night, although I was charged 29 Euros (at the time equal to $34) for a glass of red wine....More

Thank Richard B
Response from Pierre F, Directeur général at Hotel RaphaelResponded 1 week ago

Dear Guest, Thank you very much for sharing your experience with TripAdvisor community. It's a pleasure to know that you enjoyed your experience at Hotel Raphael. Our guests’ comments are essential to motivate all of us to keep improving the quality of our services. Be...More

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$360 - US$902 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Business Hotel in Paris
#127 Romantic Hotel in Paris
#182 Family Hotel in Paris
#208 Luxury Hotel in Paris
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$360 - US$902 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Business Hotel in Paris
#127 Romantic Hotel in Paris
#182 Family Hotel in Paris
#208 Luxury Hotel in Paris
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (459)
Room & Suite (287)
Dining (71)
Amenities (6)
Nearby
Champs-Elysees
This area is characterized by its namesake avenue
which extends northwest from the Louvre to the modern
business district, punctuated by the iconic Arc de
Triomphe. Grand embassies stand among impressive
offices and presidential palaces; architecture from
19th century Universal Exhibitions, homes, art
galleries, and 19th century streets designed by Baron
Haussmann flank haute-couture boutiques. This
...More
Questions & Answers
Ask a question
Kurlisue19
2 September 2017|
AnswerShow all 4 answers
Response from Florence P | Property representative |
Dear Miriam, The best Suites with views are either the Suite Eiffel with a beautiful and huge Terrasse overlooking the Eiffel Tower, the Arc de Triomphe Suite with a huge Terrasse again overlooking the Arc de Triomphe or our... More
1
Vote
Google Translation
TEC102014
5 September 2016|
AnswerShow all 2 answers
Response from Mickaa1 | Reviewed this property |
I payed 650€ a night, so breakfast was included, I think it's about 50€ & nothing to write home to mum about, I hope this has helped you.
0
Votes
TEC102014
4 September 2016|
AnswerShow all 2 answers
Response from Andreas K | Reviewed this property |
40 Euros per person.
1
Vote
Room Tips
"We were on the 4th floor with a corner room and could see the top of the Eiffel Tower!"
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"The suite is too big for most i will think !!!"
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"Room 401 faces an inner courtyard with no view. But it's huge and perfectly isolated from any possible..."
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"The hotel was under some renovation but he hotel handled everything very well though so it wasn't a..."
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