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Shangri-La Hotel Paris

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1,126 Reviews from our TripAdvisor Community

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Showing 691: English reviews
UK
Reviewed 18 January 2017

wow wow wow I was in complete awe, flabbergasted when I seen the hotel and surroundings. This was a complete treat. The hotel is extremely grande. The rooms spacious. The beds clean sheet, comfortable pillows. The bathroom was a good size and most importantly clean. Good size shower. Housekeeping on the ball. The service next to none. The staff know...

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Thank Ashley1122
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear Aisha D, Thank you very much for taking the time to share your impressions after your stay at Shangri-La Hotel, Paris on our TripAdvisor page. It is an honor to read that you enjoyed your time with us thanks to the quality of the service, attention of our team, especially from Housekeeping. I am happy that you also appreciated...

New York City, New York
Reviewed 17 January 2017

Stayed for 2 nights over the holidays and booked a Premier Room. Look at what the website shows for a premier room -- a beautiful, spacious room w/ light, space, windows, a sitting area, outdoor area. Generally very nice. When I arrived I was shown to an ugly corner room with scuffed up decor, rips on the curtains, that smelled...

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11Thank ChaTravelNY
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear ChaTravelNY, Thank you very much for taking the time to share your impressions on our TripAdvisor page. I am sorry to read your experience with us did not meet your expectations, and that you were disappointed by your room and service. This is of the highest importance to us and we will do our best to improve it in...

Pittsburgh, Pennsylvania
Reviewed 17 January 2017

We are frequent visitors to Paris , we have stayed in most of the best hotel there( Ritz , Meurice , Mandarin Oriental , Savoy ). Shangrila provided a first class service of a big hotel , yet is medium in size , a very homely and private touch. We have stayed there five times ,the concierge made all the...

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1Thank 69tiger888
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear 69tiger888, Thank you very much for such a nice review about your stay at Shangri-La Hotel, Paris. I am delighted that you appreciated every detail from your experience with us, the quality of your dinner at Shang Palace, the brunch at La Bauhinia and the delicate attentions from our staff to make your stay memorable. Our teams are honored...

Michigan
Reviewed 14 January 2017

We broke up our week stay in Paris with two hotels. The first was the Shangri-La Hotel. It was beautiful. We only stayed one night in a Terrace Eiffel Tower room. It was expensive but amazing. The Eiffel Tower was right in front of us. Great views from the windows and the outside terrace. The only issue were bees. They...

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2Thank jfillmore4
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear jfillmore4, Thank you very much for your nice review on our TripAdvisor page following your fabulous stay. Our teams are honored that you found the quality of service outstanding and mentioned it. We are delighted that you appreciated the magnificent building which was once the residence of Napoleon’s great nephew, its architecture, the view of the Eiffel Tower and...

Miami, Florida
Reviewed 12 January 2017 via mobile

This was our second time at this extraordinary hotel and we decided to pay to upgrade to an Eiffel Tower terrace room. The hotel is truly luxurious and worth the splurge. Customer service is top notch as one would expect at this price point, upon check in we waited in the lounge and were provided with cappuccino, cookies, chocolate and...

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1Thank Yoli2013
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear Yoli2013, Thank you very much for such a nice review about your stay at Shangri-La Hotel, Paris. I am delighted that you appreciated every detail from your Eiffel Tower terrace room, the quality of your dinner at Shang Palace and delicate attentions from our staff to make your stay perfect. Our teams are honored that you mentioned their kindness...

London, United Kingdom
Reviewed 5 January 2017

I took my Mother on a weekend away to Paris for her birthday and the one thing I wanted more than anything was to see the glorious Eiffel Tower from our hotel room. We decided to blow the budget and op for a suite facing the tower and couldnt have asked for more.. I will never forget the smile on...

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Thank NeevSpencer
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear NeevSpencer, Thank you very much for such a nice review about your weekend at Shangri-La Hotel, Paris. We are more than happy to read that you enjoyed your Eiffel Tower view suite with terrace and were able to have breakfast there. I am delighted that you appreciated every detail, the quality of the breakfast served in-room, the delicate attentions...

Atlanta, Georgia
Reviewed 4 January 2017

This hotel is really beyond compare. Though, honestly, I haven't stayed many other places in Paris, this hotel is what most hotels should strive to be. Pretty much world class EVERYTHING. They cater to their guests, whether honeymooners or the president of Singapore (Tony was in town while we there). Great location to the Tower and many cafes and shopping...

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Thank R H
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear R H, Thank you very much for your nice review on our TripAdvisor page. I am more than happy to read that you enjoyed your stay in the former residence of Prince Roland Bonaparte, thanks to the location of our hotel nearby the Eiffel Tower, the shopping area and great museums. It is pleasant for our teams to see...

Philadelphia, Pennsylvania
Reviewed 3 January 2017 via mobile

A Bonaparte Best !!!! From the minute we arrived impeccable service !! Basma from reservations ~ made me feel like a princess ! We had an amazing room on 7th floor with balcony across from " The Shang suite" which has the most amazing views of Eiffel Tower imaginable ! Hotel is breathtakingly beautiful, spotless, clean and fresh smelling throughout....

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1Thank kimf983
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear kimf983, Thank you very much for taking the time to share your impressions following your stay at Shangri-La Hotel, Paris on our TripAdvisor page. It is an honor to read that your time with us was memorable thanks to the quality of service, professionalism and attention of all the members, especially from the Shang Palace team. I am happy...

Saint Louis Park, Minnesota
Reviewed 2 January 2017 via mobile

We are well past due in leaving this review. The date of our vacation was actually August of 2015. This hotel is hands down the most beautiful, romantic, opulent place that my girlfriend and I have ever stayed in. If you are looking for a central location with amazing views of the Eiffel tower then you MUST stay here. Do...

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1Thank ChrisandKaren1974
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear ChrisandKaren1974, Thank you for your review on Trip Advisor We are delighted to read that you enjoyed your stay amongst us. We hope to welcome you back very soon at Shangri-La Hotel, Paris Best regards Stefan Bollhalder

Seattle, Washington
Reviewed 1 January 2017 via mobile

We spent the week before Xmas in Paris, had a fabulous experience, certainly in part due to the Shangi-La. It is intimate and elegant, a special building. I recommend an Eiffel Tower suite, dreamy. It was quiet and comfortable. The staff was attentive without being solicitous. They really did know us immediately. The concierges were all helpful with any and...

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Thank 1800Herman
ShangriLaParis, Directeur général at Shangri-La Hotel Paris, responded to this review

Dear 1800Herman, I would like to thank you for sharing your experience at Shangri-La Hotel, Paris on Trip Advisor. I look forward to welcoming you back in your Parisian home very soon, Best regards, Stefan Bollhalder

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Staying in Trocadero

Neighbourhood Profile
Trocadero
This is the neighbourhood of grand and impressive Haussmann-designed apartments and buildings. National museums overlook the Eiffel Tower and embassies fill the avenues and streets. Locals head to the butcher, florist, or bakery on their daily rounds amidst luxury and splendour, all with a view over Paris and its most famous tower. Snuggled in between the grand buildings are small art galleries and homes of historical significance. With a rich legacy from 19th century politics, art, and architecture, you can’t help but be reminded of the belle époque, the Universal Exhibitions and the nobility that have frequented and shaped these streets.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With 101 rooms and suites, three restaurants, one Bar and four events and reception rooms, Shangri-La Hotel, Paris cultivates a warm and authentic ambience, drawing the best from two cultures: the Asian art of hospitality and the French art of living. ... more   less 

Additional Information about Shangri-La Hotel Paris

Address: 10, avenue d'Iena, 75116 Paris, France
Region: France > Ile-de-France > Paris > Trocadero
Price Range: RM3,271 - RM5,650 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Paris 5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Travelocity, Hotels.com, Despegar.com, Cheap Tickets and Jetsetter so you can book your Shangri-La Hotel Paris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#16 Family Hotel in Paris
#18 Spa Hotel in Paris
#29 Romantic Hotel in Paris
#31 Business Hotel in Paris
#33 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Paris staff and other travellers.
18 questions
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Questions? Get answers from Shangri-La Hotel Paris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no bad rooms.”
 of 5 bubbles Combeside, 13 Feb 2017 | Read review
“Must have Eiffel View”
 of 5 bubbles fawwaazh2017, 10 Feb 2017 | Read review
“Suite with roof veranda facing the Eiffel Tower”
 of 5 bubbles 69tiger888, 17 Jan 2017 | Read review
“Views of the Eiffel Tower each morning and evening are worth the money!”
  • A surprise gift from the hotel such a nice touch
  • The moment we arrived and everything we hoped for!
  • Yes this was a first.. a TV in the mirror!
  • The morning coffee and THAT view of the tower!
 of 5 bubbles NeevSpencer, 4 Jan 2017 | Read review
“I liked the new wing (still quite old) in the back as it has great views of the Eiffel Tower and I believe some have balconies”
 of 5 bubbles jambony, 22 Dec 2016 | Read review
5 of 5