Le Royal Monceau - Raffles Paris

Le Royal Monceau - Raffles Paris

Les lustres
Traveller (1287)
Raffles Presidential Suite
Room & Suite (310)
To die for Brunch. Thanks Pierre Herme
Dining (154)
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RM 7,249
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About

4.5
#272 of 1,833 hotels in Paris
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situé sur la prestigieuse avenue Hoche, à quelques pas des Champs-Élysées et avec vue sur l'Arc de Triomphe, Le Royal Monceau - Raffles Paris propose 149 chambres et suites de luxe, un cinéma de 99 places, une galerie d'art, un service exclusif de conciergerie d'art et une collection privée d'art. L’offre culinaire est elle aussi portée par l’esprit de créativité qui anime tout l’hôtel, de la partition sucrée du Chef Yazid Ichemrahen, à l’effervescence du “Bar Long” jusqu’aux trois restaurants : “Matsuhisa Paris” dédié à la gastronomie péruvo-japonaise par le Chef Nobu et “Il Carpaccio”, restaurant étoilé aux notes italiennes. A ne pas manquer : les petits déjeuners et les brunchs d’exception du restaurant “La Cuisine”. Le Spa Clarins & myBlend et sa piscine spectaculaire baignée de lumière naturelle est quant à lui un véritable havre de paix où l’on aime se perdre, pour mieux se retrouver.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Books, DVDs, music for children
Wifi
Hot bath
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Wine / champagne
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

37 Avenue Hoche, 75008 Paris France
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Orly Field
17.2 km
See all flights
Charles De Gaulle Airport
23.6 km
See all flights
Ternes
4 minParis Metro
1,726Review18Q+A100Room tips
Traveller rating
  • 1,441
  • 185
  • 58
  • 27
  • 16
Time of year
Traveller type
Language
Selected filters
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Popular mentions
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Detailed Reviews
Meng wrote a review May 2022
San Jose, California9 contributions1 helpful vote
5.0 of 5 bubbles
I feel so lucky that we chose Hotel Royal Monceau to close out our last five days in Paris. From the moment we stepped into the Hotel till the last night we left, we were treated like VIPs. Agatha greeted us upon arrival and made sure we were comfortable every day we were there. She is a jewel. Our meals at the hotel — Matsuhisa,, Il Carpaccio (Michelin) and the La Cuisine Sunday Brunch were excellent as was the friendly service. We especially loved our service from Julie and Anna. We will always remember them when we think of our first trip to Paris. The Rooms are amazing, I especially loved the Acoustic Guitar in the the room (made by LAG for the RM) Excellent instrument and a nice touch. Our room seem to magically transform every time we left the room , Towels and room supplies were stocked all day. The location of the hotel is perfect and we spent some time just enjoying Parc Monsieur just down the road. The girls in the gift shop, Cindy and Markika, were beyond helpful finding the perfect gifts. This Hotel is one of the best we’ve stayed in anywhere in the world.
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Date of stay: May 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: I loved our Gallery Suite - complete with an Acoustic Guitar in the room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christophe Thomas, General Manager at Le Royal Monceau - Raffles Paris
Responded 23 May 2022
Dear Mr Syn, On behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious comment. We genuinely value and appreciate it! We will not miss to congratulate all our teams for their work and we thank you once again. Sincerely yours, Christophe Thomas, General Manager
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Anne-Sophie P wrote a review Jun 2022
1 contribution
5.0 of 5 bubbles
From the second of our arrival until the minute we left, everything was simply exceptional. David at the front desk was extremely kind and helpful as we checked in. Our room was upgraded (which was a nice little surprise!) and very spacious for a city hotel. Housekeeping took very good care of us and made sure our room always looked impeccable. Also should out to Jerome out front for helping us get taxis and putting a smile on our faces! Restaurants were amazing as well - Il Carpaccio definitely deserved the recently awarded star! We will most certainly be back for our next stay in Paris.
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Date of stay: June 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christophe Thomas, General Manager at Le Royal Monceau - Raffles Paris
Responded 20 Jun 2022
Dear Mrs Anne-Sophie, It is such a pleasure to receive your wonderful rating and comment further to your recent experience at Le Royal Monceau - Raffles Paris. We will sincerely thank our team on your behalf for the dedication and especially those mentioned in your comment. We're also delighted that you have enjoyed your time at our Restaurant Il Carpaccio. We were honored to welcome you and we look forward to your next visit! With kindest regards, Christophe Thomas, General Manager
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Annabel Karmel wrote a review Apr 2022
1 contribution
5.0 of 5 bubbles
This has to be one of the most beautiful hotel rooms we have ever stayed in . The mirrored bathroom is magnificent, the bedroom designed by Philip Starke modern and quirky yet sumptuous and welcoming . Love the pair of huge over sized mirrors at either end of the bedroom which come to life as TV's at the flick of a switch .
Lunch at Matsuhisa in the courtyard is a must as is a visit to the all white spa and the pool . The breakfast buffet an amazing array of the most delicious foods a wonderful feast of flavours to begin the day . I cannot wait to return ..

This is what memories are made of.

Annabel Karmel
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Date of stay: April 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christophe Thomas, General Manager at Le Royal Monceau - Raffles Paris
Responded 27 Apr 2022
Dear Mrs Karmel, Thank you for taking the time to provide such positive rating and a wonderful comment. We are delighted to learn that your experience at our Restaurant Matsuhisa and at myBlend Spa exceeded your expectations and that you were able to enjoy a truly memorable moment. We do hope to have the pleasure of welcoming you back again soon. Sincerely, Christophe Thomas, General Manager
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Tracy L wrote a review Sept 2022
Raleigh, North Carolina10 contributions1 helpful vote
2.0 of 5 bubbles
We had very bad service with the staff assigned to our room, unfortunately. Very poorly trained. They left our room service tray sitting in the hall outside our room for almost 24 hours, which is disgusting. They could not seem to grasp how to put ice in an ice bucket so that the champagne would stay chilled, and suggested that I should take care of it myself. Cleaning products were sitting on the bedroom floor when we checked in. We had requested sparkling water in our room before arrival and instead were given still water every day. On and on. On a more positive note, the breakfast buffet was excellent every morning - lots of delicious choices.
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Date of stay: September 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jeanbworldtraveller wrote a review Sept 2022
Luxembourg140 contributions370 helpful votes
1.0 of 5 bubbles
Spent 2,000$ per night at this place and there is nothing special at all about it.

The room was not available until almost 16:00 which is ridiculous considering all hotels guarantee a 15:00 check in time.

The room itself was very average.

The lobby and common areas are not nice. The service at the bar/lounge is terrible.

For this kind of money I would much prefer staying at four seasons, le meurice or cheval blanc.
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Date of stay: August 2022
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christophe Thomas, General Manager at Le Royal Monceau - Raffles Paris
Responded 26 Sept 2022
Dear Mister, Thank you for taking the time to post your review. We are deeply sorry that your experience did not live up to the high standards which we strive to deliver for all of our guests. We value greatly your feedback as it is the only way we can truly improve our offering. We do hope we shall have the opportunity to welcome you back to Le Royal Monceau - Raffles Paris on a future occasion, so that we may have the chance to deliver you a more memorable experience. Best regards, Le Royal Monceau – Raffles Paris’ team
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James D wrote a review Aug 2023
5 contributions
3.0 of 5 bubbles
I have mixed feelings on this experience… we generally found the hotel aesthetic and staff friendly but too many missteps and lack of attention to detail compromised the “5 star experience.”

The first issue was with the bellman. We waited in our room for over 30 minutes after a long trip for our bags…having to make multiple calls to the front desk. We scheduled the hotel car at 8:15am to leave for our flight. Made the call downstairs at 8…and had to wheel our own bags down at 8:20am. Not excusable for this quiet time of year.

The room was nice but lacked bathroom proper lighting and we had to request a makeup mirror.

The biggest disappointment was with the concierge. Otherwise attentive and aiming to please, they made two very questionable dinner reservations for us. The first was not bad but completely dead and there are so many better options. The main issue was sending us to romantic dinner at 7pm (we asked for 8pm) to a touristy poorly reviewed restaurant. It had rained that day, the patio was closed, the seating terrible, and both out table and the one next to us sent back dishes twice. They had two chances to cook a filet and both were so tough and sinewy we left without eating and it ruined the primary night we were there. As a 5 star hotel concierge in a city like Paris…booking a romantic night for guests who are foodies and lived in Paris for 4 years, it was inexcusable and really impacted the trip negatively.

All that being said, there was no deal breakers here….just missed details that a hotel of that caliber needs to button up to provide competitive value with other 5 star hotels in the city.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Double check concierge recommendations
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from De Gols Nicolas, General Manager at Le Royal Monceau - Raffles Paris
Responded 11 Sept 2023
Dear Guest, Thank you so much for taking the time to rate your recent visit to Le Royal Monceau - Raffles Paris. Your valuable feedback is a paramount concern for us to continue delivering exceptional service and we would be delighted to hear more about your experience. We remain at your entire disposal should you wish to contact us and share any further thought. Best regards, Le Royal Monceau - Raffles Paris'team.
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ROSI H wrote a review Nov 2021
Paris, France7 contributions7 helpful votes
2.0 of 5 bubbles
We had joyfully made reservations for the Christmas day brunch, and to our surprise, we received an email asking for early payment.
Although I understand the need to secure business, a christmas day lunch/brunch should not fall into that category.
Have we fallen so low, that no one in the management sees the deep lack of elegance there is in asking for money in advance when it comes to christmas celebrations?
Am I alone seing that we should not even be discussing this.
Raffles has always been a world class reference, but today, I stand truly disapointed.
I understand that even a 5 star hotel is no longer a place of "savoir & art de vivre"
All in all, a sad experience.
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Date of stay: November 2021
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christophe Thomas, General Manager at Le Royal Monceau - Raffles Paris
Responded 30 Nov 2021
Dear Mrs Hall, Thank you for taking the time to share your disappointment with us. I understand your feelings and am sincerely sorry that these procedures have upset you. They are nevertheless necessary for the good performance of our establishment, and allow us to anticipate and plan these end-of-year celebrations under good conditions. The current sanitary circumstances force us to take these precautions and we sincerely hope to be able to offer all our customers exceptional moments for this 2021 Christmas holiday season. We hope to have the pleasure of welcoming you to the most Parisian of palaces soon, and remain at your disposal for any discussion. Have a great day, Sincerely, Christophe Thomas, General Manager
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beno_tf175 wrote a review Jul 2020
London, United Kingdom43 contributions43 helpful votes
5.0 of 5 bubbles
I went for the first time at the bar at Royal Manceau yesterday and had an excellent welcome and great drinks made by the bartender Lucas which was friendly and knowledgeable. He showed me around and it was a nice touch to see a bit of Royal Manceau. I hope to come back in Paris soon and the bar will be of one stop for sure. As well, nice touch regarding covid, pocket card to scan to see the menu and the gel feel you welcomed and safer. The staff as well wear masks
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christophe Thomas, General Manager at Le Royal Monceau - Raffles Paris
Responded 15 Jul 2020
Dear Sir, It is such a pleasure to receive your wonderful rating further to your recent experience at the bar of Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, Christophe Thomas, General Manager
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Constantine F wrote a review Nov 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
lovely rooms, good staff, poor bar with insufficient seating for guests and staff not attentive enough. Having agreed (signed) and settled hotel bill, 24 hrs later an additional bill is sent and deducted from my credit card for goods from mini bar I did not consume. Ridiculous and as yet unresolved. Rather spoilt a very warm feeling upon departure.
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Date of stay: November 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christophe Thomas, Directeur général at Le Royal Monceau - Raffles Paris
Responded 2 Dec 2021
Dear Guest, We are grateful you took the time to rate our property following your recent visit. Please do not hesitate to contact us should you wish to share any further comment or concern with our teams. Your opinion is greatly valued and I do hope we shall have the opportunity to welcome you back to Le Royal Monceau - Raffles Paris on a future occasion. With kindest regards, Christophe Thomas, General Manager
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Samantha P wrote a review Jul 2022
5 contributions5 helpful votes
1.0 of 5 bubbles
I can’t actually believe I am having to write a complaint on trip advisor but I have received no reply from Raffles who I emailed with my complaint in May

I travel to Paris regularly and stay in all 5 star hotels and I have previously stayed in the Royal Monceau and have had an amazing stay with impeccable service which is why I recommended it to my friend who wanted to take me for my birthday along with a few of her family members

The service was just shocking from the start, first afternoon 45 mins to get a bottle of champagne then they forgot a vodka and coke which took another 20 mins to come and food service was very slow but I decided not to complain as I thought it was a 1 off. Next morning 2 hrs in total to have breakfast, had to keep calling staff over and they got food and beverage orders wrong, I did complain.
In the afternoon we sat in the courtyard apparently in the wrong place! and waited again to be served 45 mins eventually I grabbed a waiter to be told we were sitting 6ft away from service area, if I was a member of staff I would have immediately notified someone I saw sitting and waiting that they would need to move to get served. I ordered champagne and water we waited another 50 mins and in that time I complained to the front desk 3 times about the service. If I could have left and gone to another hotel I would have but we were leaving the next day,
1 pathetic apology from the manager that was it.
It completely ruined the whole experience of staying in a 5 star hotel in Paris, I was even more embarrassed that my friend had book 3 junior suites which is not cheap and I had recommend it. Everyone hated the hotel, which before this I had loved.

Then not to even acknowledge my complaint, I have even offered to pay for the weekend for everyone but my friend won’t let me.

Never again felt like 3rd rate citizen at one point I was even questioning was it because we were the only English people I could see staying there
Surely not!

George Cinq if you want 5 star treatment they cannot do enough
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: George Cinq all the way
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christophe Thomas, General Manager at Le Royal Monceau - Raffles Paris
Responded 10 Aug 2022
Dear Mrs Samantha, Thank you for taking the time to post your review. We are deeply sorry that your experience did not live up to the high standards which we strive to deliver for all of our guests. We value greatly your feedback as it is the only way we can truly improve our offering. You can rest assured that we will check with Le Bar Long’s team to better understand the conditions of your situation in order that it doesn't happen again. We do hope we shall have the opportunity to welcome you back to Le Royal Monceau - Raffles Paris on a future occasion, so that we may have the chance to deliver you a more memorable experience. Best regards, Le Royal Monceau – Raffles Paris’ team
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JEDMOND122 asked a question 15 May
Manchester, United Kingdom21 contributions1 helpful vote
Hi, is there a hair dryer in the room?
United States1 contribution5 helpful votes
I'm actually not 100% sure on this
Ode to Joi asked a question Feb 2019
89 contributions51 helpful votes
Can the hotel arrange airport transfer from CDG?
Answer from Fiona3366
Scotland42 contributions59 helpful votes
Yes they can.
Ode to Joi asked a question Feb 2019
89 contributions51 helpful votes
Can the hotel arrange airport transfer from CDG?
Answer from Just Me
153 contributions137 helpful votes
I used Easy Go Shuttle, and I was ambivalent - they were EXCELLENT! Was waiting right a baggage claim and car was right outside. They picked me up at Le Royal Monceau the morning after the worst riots in history, and again, was not certain they would show up, and he was there bright and early. Very reasonable rates - highly recommend as an alternative to the higher cost limos, and it was private as well. They used SUV for me - give them a try :)
Fatimah K asked a question Mar 2018
Dhahran, Saudi Arabia11 contributions7 helpful votes
Does the bathroom have a bidet shower?
Answer from Valor99
Enid, Oklahoma32 contributions5 helpful votes
The bathrooms in the two rooms we have had both had bidet’s, separate bathtubs and showers. Let me know if you need any other information.
brianjespo wrote a tip 19 May
14 contributions2 helpful votes
5.0 of 5 bubbles
"Avoid any other hotel, and stay here, you will not be disappointed."
Read full review
Jonas G wrote a tip 15 May
2 contributions1 helpful vote
5.0 of 5 bubbles
"The lobby bar is the vibe - excellent service and drink options. "
Read full review
bermyite wrote a tip Apr 2024
Dallas, Texas125 contributions13 helpful votes
5.0 of 5 bubbles
"Amex FHR program gives great benefits such as free breakfast, room upgrades and f&b credit"
Read full review
Tourist03027024771 wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Best Parisian indoor pool"
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NA N wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"Nothin much to add. This is a wonderful place. Make sure you ask for anything if something is not working correclty in the room..."
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Not the right property for you?
There are more places to choose from in the Paris area.
PRICE RANGE
RM 5,058 - RM 7,967 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le royal monceau-raffles paris hotel paris, royal monceau hotel, royal monceau paris, hotel royal monceau
LOCATION
FranceIle-de-FranceParisFaubourg-du-Roule / Champs-Élysées / 8th Arr. - Élysée / Étoile / Faubourg Saint-Honoré
NUMBER OF ROOMS
149
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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LE ROYAL MONCEAU - RAFFLES PARIS: UPDATED 2024 Hotel Reviews, Price Comparison and 1,395 Photos (France) - Tripadvisor

Frequently Asked Questions about Le Royal Monceau - Raffles Paris
Which popular attractions are close to Le Royal Monceau - Raffles Paris?
Nearby attractions include Arc de Triomphe (0.4 km), Bam Karaoke Box Etoile (0.4 km), and Lost in Frenchlation (0.4 km).
What are some of the property amenities at Le Royal Monceau - Raffles Paris?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Le Royal Monceau - Raffles Paris?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Royal Monceau - Raffles Paris?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Le Royal Monceau - Raffles Paris?
Yes, valet parking is available to guests.
What are some restaurants close to Le Royal Monceau - Raffles Paris?
Conveniently located restaurants include Figuig, Chez Gabrielle, and Cantina Chic.
Are there opportunities to exercise at Le Royal Monceau - Raffles Paris?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Le Royal Monceau - Raffles Paris?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Le Royal Monceau - Raffles Paris?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Le Royal Monceau - Raffles Paris offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Le Royal Monceau - Raffles Paris?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.
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