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Novotel Paris 14 Porte d'Orleans

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The Novotel Paris 14 Porte d'Orléans is a 4 star hotel located at the gateway of the 14th district and Gare Montparnasse, 3 minutes from the metro 4 and trams T3a Porte d'Orléans which will lead you to the Paris Expo Porte de Versailles, and 5 minutes from RER B Denfert-Rochereau. The hotel with free WIFI offers spacious, soundproofed and air conditioned rooms, restaurant, bar, fitness room and private parking. Ideal hotel for a business trip or family. The spacious rooms, entirely renovated in 2017, are equipped with satellite TV and tea / coffee, a private bathroom Up to 2 children under 16 stay free when sharing their parents' room. The Novotel Cafe restaurant and bar are available for breakfast, lunch, dinner. From the metro station Porte d'Orleans, you can join directly the Latin Quarter and Notre Dame Saint-Michel and the Luxembourg Gardens. You also can get to the Eiffel Tower in 20 minutes by Metro.
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Property amenities
Restaurant
Wheelchair Access
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:CHEAPEST ONLINE RATES!
Location
Full view
91Great for walkers
Grade: 91 out of 100
360Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
Reviews & more
1,074Reviews
257Photos
30Q+A
55Room tips
Traveller rating
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I booked a room with Novotel Paris 14 Porte D’orleans for four days starting November 27th, 2018 and prepaid for my room. As we checked in we realized that our room was extremely hot. We complained to the front desk immediately and continued bringing this as a concern for three
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Response from Stéphane T, General Manager at Novotel Paris 14 Porte d'Orleans
Responded yesterday
Dear Customer We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We have taken into account your comments and have reacted to your request by offering an upgrade that you refused a first time, the heating system is the same for the hotel. You could enjoy a more spacious room with superior equipment (minibar, machine nespresso, slippers, bathrobe...) Best regards Christophe BOUVET Responsable Hébergement
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Ideally located for our short break in Paris and perfect for a family stay. We took a suite for 2 adults and 2 children and the room was a good size.

Our bedroom was lovely, but the kids were on a sofa bed / camp bed taking up some of the room in the living area. The kids loved
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Response from Stéphane T, General Manager at Novotel Paris 14 Porte d'Orleans
Responded 6 days ago
Dear Customer We are sorry that the service did not live up to your expectations, and we ask you to accept our sincerest apologies. However we think that your rating is not up to your comments in relation to the positive points you mentioned. Indeed a children's menu is served for people under 12 years so you can not enjoy it. For breakfast it happens a few times that everyone comes to the restaurant at the same time which can cause a strong afffluence. Unfortunately we are on the same case for the parking Best regards Christophe BOUVET Room Division Manager
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Very bad hotel, staff are reluctant they dont even know time or place of lunch or dinner, you will have your dinner in the bar area, there is no chef in the hotel they only depend on the guest they will know his way through resturants in paris or surrounding area, Room surface th
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Response from Stéphane T, General Manager at Novotel Paris 14 Porte d'Orleans
Responded 3 weeks ago
Dear Mr. HASSAN We are really sorry that the service and the level of service did not live up to your expectations, and we apologize for that. However as you may have seen our staff is very multiple origin and your resentment is not accepted. Mistakes could be made but not at this level. Regarding the breakfast you could notice the wide variety of cold products salty, sweet; hot salty, sweet; viennoiserises, breads (baguettes,soft bread ...) cereals, fresh fruit, fruit juice etc. Indeed the buffet does not change every day and the products are to consume on the spot. Our room maids are not allowed to open the suitcases and are only present to clean the rooms. No customer came back to us for worries of open suitcases. About the safe a person from the reception intervened to solve the problem We present you again our apologizes Best regards Christophe BOUVET Room Division Manager
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We stayed here for about 3 nights, very nice and very easy way to get around Paris at a reasonable price, some rooms have views to the eiffel tower from far, but it is nice view.Breakfast is AMAZING buffette but great options you can have LITERALLY ANYTHING,make your own eggs, fr
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Response from Stéphane T, General Manager at Novotel Paris 14 Porte d'Orleans
Responded 3 weeks ago
Dear customer Thank you for your comments regarding your recent stay in our establishment. We received your compliments with great pleasure and will pass them along to the rest of our team. Your satisfaction is the highest reward for our staff, who worked hard every day to offer impeccable service. We hope to welcome you to one of our establishments again very soon, and send our very best regards. Christophe BOUVET Room Division Manager
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Very good hotel and good location. Céline was a fantastic asset and incredibly helpful. Room spacious apart from toilet. Annoying how we had to ask for cups, tea and milk every day!! Only ever provided for 2 people. However would definitely stay again and recommend to others!!
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementNovotel Paris 14 Porte d'Orleans
Entièrement rénovée en 2017, la Chambre Exécutive avec l'espace travail et le set Café & Thé
Photo provided by managementNovotel Paris 14 Porte d'Orleans
Chambre rénovée
The bedroom in the suite
Vue de le chambre 917
Salle de bains de la chambre 917
Previous
Hi, Do you have rooms with balcony? I’m smoker
I do not know, but I would doubt it
0 votes
Hi,How far is it from Eiffel tower?
30 minutes by metro , you switch from line 4 to line 6
0 votes
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Hi, we are a family of 5, children aged 14, 15 and 9 y.o. Is it possible to stay in the same room if our youngest sleep in the parents bed with us? She usually ends up there anyway. thanks Bodil
I think they have family rooms big enough contact the hotel, reception are very helpful
0 votes
Does your all your Suite room have view of Eiffel tower?
All our Suite Room does not have Eiffel Tower View. Please, ask to the reception by phone or by e-mail before your arrival to benefit from a Suite on high level with the view. Best regards
0 votes
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What zone for metro are you in. Thank tou
They are near to Ponte Orleans
0 votes
Previous
"If you want the suite because it has the best view of Paris, make sure you are least on the 4th floor - else you are wasting money."
"stay on the 9th floor"
"Never heard any complaints from anyone about noise"
"reasonable price with spacious and newly renovated room"
"Select a room with Eiffel in the horizon"
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PRICE RANGE
US$117 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel paris porte d`orleans hotel parisparis novotel
LOCATION
FranceIle-de-FranceParis
NUMBER OF ROOMS
150
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