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Crowne Plaza Paris - Republique, an IHG Hotel

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10 Place de la Republique, 75011 Paris France
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Traveller (1126)
Room & Suite (594)
Dining (91)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 27/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Paris - Republique, an IHG Hotel
Updated 27/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1,011 of 1,885 hotels in Paris
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Spanish, Arabic and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
386Restaurantswithin 0.5 km
88Attractionswithin 0.5 km
3149Reviews139Q+A100Room tips
Traveller rating
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Kiran N wrote a review Sep 2022
Mumbai, India184 contributions79 helpful votes
We expect a minimum standard when we check into an IHG Hotel, especially Crowne Plaza . This one at Paris was most disappointing and their "care less" attitude is an insult . The Hotel is very well located right in the centre of the square As a diamond card holder and subscription to an upgrade ( for which I paid) , the room was far from satisfactory and not moneys worth . The room is tiny and packed with useless furniture and a large bed. At the end of the table is a sofa set ( can be converted to a bed) . The sofa is just about 2/3 ft from the coffee machine ( which malfunctioned several times - it was trial and error situation to make it work) . On first day I complained and they said there was insufficient water . Second day I filled it to the brim - same problem. A few thumps and it worked . Repeated on other days Now as you sit on the sofa ( back to the front of the bed) one would expect to see the TV no , the sofa faces the the bathroom.If you want to watch TV you turn your head 90 Degree . It was quite cold and the heater despite being turned on to maximum , was insufficient to heat . The location is very good ; staff not so helpful. None of my electrical gadgets fitted the sockets . I had to go and buy adapters as hotel do not stock. The hotel did have one but not compatible and wanted € 6 for using it . Breakfast was lavish ; there is no restaurant in the hotel , except a cafe. Food was good
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Date of stay: September 2022
Value
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Room Tip: There are other hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fernando Carvalho wrote a review Sep 2022
Sao Paulo, SP195 contributions60 helpful votes
Cool place, nice breakfast and Mohammed (aka momo) that was in the lounge offered us a great service ! Amazing guy Interconnected rooms are perfect for family !!! The place is in front of metro, very handy Should have more people with more English, but sounds a regular problem in France
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marketing CP Paris Republique, Propriétaire at Crowne Plaza Paris - Republique, an IHG Hotel
Responded 6 days ago
Dear Ferlovers, Thank you for your very good feedback! Our teams will be delighted to be able to read you, especially Momo! Best regards, The Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J.J. wrote a review Sep 2022
New York City, New York40 contributions21 helpful votes
The front desk staff aren’t proffesional and are not on the IHG level as they should be. The doormen was the only one who was kind and greeted me properly. This hotel needs a new management ASAP. A week before coming to this hotel i had stayed in Holiday Inn -Gare de L’Est, what a difference.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marketing CP Paris Republique, Propriétaire at Crowne Plaza Paris - Republique, an IHG Hotel
Responded 6 days ago
Dear Petrovic12345, Thank you for taking the time to share your experience with us. We are sorry that you were not satisfied with the quality of service from our reception team. We are currently training our newcomers through online training in particular. We regret that your stay was not a success and will share your comments with the services concerned, Best regards, The Guest Relation team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosa R wrote a review Sep 2022
Belgrade, Serbia128 contributions114 helpful votes
After a long haul flight and a long wait (more then 2 hours ) at the passport control at the airport I finally reached the hotel. Being exhausted and hungry I was waiting the front desk agent to greet me and quickly do the check in. As my family member is Diamond Elite IHG, the hotel was already informed in advance that me and my sister will come to this hotel so the manager prepared the upgraded room accordingly. After the wait of 15 minutes, the front desk agent told me he can’t find my reservation. No he didn’t do anything to help me check in fast, he behaved as I am not the guest! After having an argument, he finally checked us in. The room was specious but the security safe didn’t work, the phone didn’t work and the iron didn’t work. The manager of this property doesn’t know how to do his job and if he is incapable of doing it what should i expect from the front desk? In any hospitality property, customer service is supreme. The only method that will ensure your guests are satisfied with the service provided by the front desk is if you value your guests. Each guest has to be treated professionally and courteously. When you make commitments to customers, – meet them. Train your employees to check-in guests quickly and also accelerate the check out as fast as possible. When you are more focused on the requirements of your guests and are ready to accept both positive and negative feedback, you’ll be able to anticipate their needs and fulfil them. Shame for the management of this ,,Crown Plaza” hotel!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marketing CP Paris Republique, Propriétaire at Crowne Plaza Paris - Republique, an IHG Hotel
Responded 6 days ago
Dear Rosaura_88, Thank you very much for your return! We take into account your negative feedback about your experiences with our reception team. We will try to follow up to find out what happened. It is true that we have new staff but each of them can rely on solid online training and on the availibily of their managers. I let you contact me in private if you wish to exchange more via the following email address: thomas.jambut@cp-paris.com. Best Regards, The Guest Relation team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
polly1947 wrote a review Sep 2022
Naples330 contributions36 helpful votes
What a nightmare! As platinum IHG member, we usually stay in hotels from this group. We arrived and had to wait 15+ minutes to even check in because the front desk was understaffed (2 frazzled clerks trying to deal with complaining tour groups). Once we finally got into our room (decent size and other than the badly damaged door it was okay), we immediately went down for a bite to eat in their cafe. Service in the cafe was comical. Our waitress, while sweet, was either brand new to the job or not too bright. I had the onion soup (I’ve had far better in the states) and DH had a burger which was average. No matter. We had been on trains all day and just wanted to go back to the room to relax so we just laughed about the crazy cafe. We went back to the room and found there were almost no lights. Nothing overhead and no bedside lamps, just those dim reading lamps. The only other lights were a desk lamp clear across the room and a floor lamp stuck in a corner. It was like being in a cave! There was not enough light to even unpack. Thinking we must be missing something we called down to the front desk. A clerk came up because maintenance had gone for the day. He acknowledged that the room was very dark and said he’d have our room switched. Not something we were in the mood to do because we were so tired (did I mention we’re seniors?) but the current room’s lighting was dismal. They said they’d switch us to another room. Yay. Except this room’s lighting is exactly the same ~ that is, almost nonexistent! It’s downright depressing!! I’m writing this using my phone’s flashlight. I’m way too tired to even care at this point so instead of reading for a bit I guess I’ll just go to bed. No need to turn out the lights!!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Marketing CP Paris Republique, Propriétaire at Crowne Plaza Paris - Republique, an IHG Hotel
Responded 6 days ago
Dear Polly1947, Thank you for taking the time to share your experience with us. We are sorry that your stay was not a success and take into account your various comments concerning our various departments. We are going to study together, between the various services, what you have stated. Once again, please know that we regret that your experience was not good. Best regards, The Guest Relation Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vimy Truong wrote a review Aug 2022
49 contributions9 helpful votes
We booked quite late like just a week or 10 days before check in, and especially in high season of hotel with million of tourist in town. But when we arrived, they still tried to upgrade us to a better room as seeing me a IHG member. The room was spacious, clean and well equipped. All the staff was super friendly and always hi and smile at us. The location is perfect with 3mins walk to the Station. Surround the hotel is also full choice of bistro which serve from breakfast, lunch to dinner.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marketing CP Paris Republique, Propriétaire at Crowne Plaza Paris - Republique, an IHG Hotel
Responded 20 Aug 2022
Dear Vimytruong, We are absolutely delighted to be able to read you! We are delighted that our employees have recognized your status, that the attitude of the staff has been friendly and pleasant or that you have found your happiness in the neighborhood around us, Best Regards, The Guest Relation team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hui wrote a review Aug 2022
Dublin, Ireland1 contribution
This hotel is well located with a Metro Station outside the gates, my family; consisting of my parents and my brother(12) and me(19), as there is quite an age difference between me and brother, we contacted ahead to let the hotel know and we were very satisfied with the outcome, our room was big and an extra bed was provided for myself along with two other beds in the room. Rooms are fully equipped with AC too. The staffs are friendly with a special mention to the reception staff and breakfast staff, we felt well taken care of and our requests were fulfilled to their best ability. The service was amazing not to mention a WIDE variety of choices for breakfast. The garden beside reception is so calm and peaceful. There is also an area for guests to relax , enclosed by the hotel with deckchairs and tables for my families to enjoy a drink etc. The children had the best times of their lives here in the hotel!!! We are wasted everyday after travelling around Paris and this place was full of comfort and peace for us whenever we came back and it made our visit especially memorable!
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: Higher floors have more effective AC and not necessarily that much noise from the units.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marketing CP Paris Republique, Propriétaire at Crowne Plaza Paris - Republique, an IHG Hotel
Responded 20 Aug 2022
Dear vivremameilleurevie, Thank you very much for taking the time to share your excellent experience with us. Your comment will be read and shared by the different teams who will be more than happy ! The hospitality of ireland is reflected through your review ! Best Regards, The Guest Relation team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adctravel wrote a review Aug 2022
4 contributions
This is a very well located hotel. We stayed for four nights and the room was small but nice and clean. On the other hand, we found that many employees mainly in the front desk and in the bar area were rude with us. We were just asking for ordinary things a guest could ask for, and they seemed not happy with their job. I do not recomend this hotel for that reason. Their customer service needs to improve urgently.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marketing CP Paris Republique, Propriétaire at Crowne Plaza Paris - Republique, an IHG Hotel
Responded 20 Aug 2022
Dear Adctravel, Thank you for taking the time to contact us and share your experience. Our Front Office and catering teams are trained to respond to all types of requests and have the one and only goal of making the customer's stay unique. Therefore, your comment concerns me and your stay will be scrutinized in order to understand what could have happened and why the interactions were not good. This is in no way acceptable or even a habit on the part of our employees. We are determined to understand and we are sorry that you had a bad experience, Best Regards, The Guest Relation team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pascale O wrote a review Aug 2022
Rotterdam, The Netherlands4 contributions
Hotel is well situated and fairly well renovated. The rooms are very small: this is the main issue. No space left once the suitacses are open. The process of serving breakfast is really cumbersome. There is no space to sit comfortably. Staff is helpful.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Paris - Republique, an IHG Hotel
Responded 4 weeks ago
Hello, pascaleo525 Our staff loves checking reviews and using them to improve in future stays. Thank you for taking the time to leave us your impressions. We love to see you have opted for us for your accommodation. I shared your review with our management team. Our staff will review all your concerns as soon as possible. I offer you my humble apology for the details you mentioned. Our establishment aims to meet the highest expectations in your business or leisure trips. I hope we get another chance to show you can do better. Our staff can't wait to serve you again soon. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
al wrote a review Aug 2022
Singapore, Singapore1 contribution
Had a great experience with Wissem and Andy from the front counters . They were extremely helpful and made our stay very memorable . They had ensured our rooms are cold and comfortable despite the heat . We even changed a few rooms with poor wissem moving our luggages. They are great !
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$193 - US$352 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza paris republique hotel paris, paris crowne plaza, holiday inn paris republique, paris holiday inn, holiday inn republique paris
LOCATION
FranceIle-de-FranceParisFolie-Méricourt / Canal Saint-Martin / 11th Arr. - Popincourt
NUMBER OF ROOMS
328
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Frequently Asked Questions about Crowne Plaza Paris - Republique, an IHG Hotel
Which popular attractions are close to Crowne Plaza Paris - Republique, an IHG Hotel?
Nearby attractions include Gamescape (0.4 km), Oh My God She's Parisian ! (0.4 km), and Cirque d'Hiver Bouglione (0.5 km).
What are some of the property amenities at Crowne Plaza Paris - Republique, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Paris - Republique, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Paris - Republique, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Paris - Republique, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Crowne Plaza Paris - Republique, an IHG Hotel?
Conveniently located restaurants include Bistrot Instinct, Picotte, and Chez Imogene.
Are there opportunities to exercise at Crowne Plaza Paris - Republique, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Crowne Plaza Paris - Republique, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Paris - Republique, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Paris - Republique, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Arabic, and Dutch.
Are there any historical sites close to Crowne Plaza Paris - Republique, an IHG Hotel?
Many travellers enjoy visiting Sainte-Chapelle (2.0 km), Cathédrale Notre-Dame de Paris (1.9 km), and Arc de Triomphe (5.2 km).