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A 2 star hotel with 1 star for location and helpful staff, the room was basic but clean and quiet for a city centre hotel, a very small lift, excellent location, the hotel was not cheap for the standard it provided, would not stay again.
We were three seniors who arrived to find the elevator under construction. We could not even get into the lobby without going up a large set of stairs with a loose banister. The hotel had booked us on a high floor, but switched us to...More
This is the worst hotel I have ever been. Elevator not working for 1 month. There was a cut and we could not use water. There was a flood and the floor was so wet we had to put towels all over the floor. Dont...More
Thank Martim P
Response from OPMParis, Adjointe de direction at Timhotel Opera MadeleineResponded 7 September 2018
Hello Sir, Madam Martim,
We sincerely regret that your stay was not able to meet your expectations and we apologize for any inconvenience.
We had during your stay an exceptional water damage due to a room managing the pressure of the water which broke (wear...More
Good points: Staff helpful and friendly. Reception manned 24 hours. Location excellent. Good air conditioning. Shower powerful. Family room available.
Less good points:
- rooms need checking in between visits. Our sink was part blocked, shower leaked onto floor a little, I had to ask...More
Response from OPMParis, Adjointe de Direction at Timhotel Opera MadeleineResponded 8 August 2018
Dear Lb Roberts,
We thank you for taking time to share your experience at the Timhotel Opera Madeleine and are happy to read that you appreciated your stay with us.
I would not hesitate to share your comment with our collaborators who will be delighted...More
Our only window went into a ventilation shaft which blew warm air, which is why we didn´t get any fresh air. Fortunately all rooms have air condition.
You can go to Place de la Concorde and Av. des Champs-Élysées in about 20 minutes. A supermarket...More
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Response from OPMParis, Adjointe de Direction at Timhotel Opera MadeleineResponded 31 July 2018
We thank you for taking time to give us your feedback about your stay.
I am sorry to learn that your stay did not met 100% of your expectation.
Nevertheless it is a realy joy to read that you appreciated our beautiful location...More
Hello, hope I am not late with the answer. There was a small TV set in the room, so I suppose all the rooms have it. As far as I remember there were a few English TV channels, but apart from BBC I am afraid I do not recall... More
Hello, hope I am not late with the answer. There was a small TV set in the room, so I suppose all the rooms have it. As far as I remember there were a few English TV channels, but apart from BBC I am afraid I do not recall which other ones. Hope you will enjoy your stay in Paris. After all, the small elevators and basic list of tv channels shouldn't "get in the way" of your trip. :)