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Holiday Inn Paris-Gare de L'Est

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689 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Ibiza, Spain
Reviewed 10 March 2017 via mobile

Hotel was brilliant and in such an EGGcellent location right opposite Gare De l'est train station so everything was super EGGccessable . Alot of it in walking distance. Rooms were nice and staff were friendly only thing was.... We found a egg on top of our shower!!! WTF Other than that i would EGG any one on to take this...

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Helpful?
Thank mike_je_port
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for selecting the Holiday Inn Gare de l'Est for your recent stay to Paris. I read you enjoyed your stay with us regarding the location, the room and the staff. However, I am very surprised concerning the egg on top of the shower. I shared your comment with the service concerned. I hope to have the...

Frankfurt, Germany
Reviewed 5 March 2017

This hotel is litterally across the street from Gare de l'Est, which is why I chose it. Besides the trains, you find also several metros running there and a shopping mall. The price was very reasonable, approx. 100€ (low season, a standard room without breakfast). It is modern, with an elevator, free wifi. I enjoyed the design of the room...

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Helpful?
Thank so_voyage49
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, It is a real pleasure to read your comment regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to read that we were able to meet your expectations. We constantly strive to achieve only the highest level of quality, service and hospitality. We hope to have the pleasure of seeing you again soon...

Reviewed 24 February 2017

After staying one night in December at Holiday Inn paris est, I've been charged twice which the receptionist told me was just a deposit and will be refunded. It's now almost march and i am still waiting for this refund. Contacted the Hotel 6 times for them to told me that the refund had been authorised and they could send...

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Helpful?
Thank Alexa J
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, I am sorry to read about your dissatisfaction and for the negative impression you had. I invit you to contact me directly to share your bad experience. You certainly have several choices in Paris, but I hope you will give me another opportunity to welcome you and to regain your confidence. Sincerely Benoit Manceaux

Hong Kong, China
Reviewed 23 February 2017 via mobile

It's simply next and in walking distance to two main train stations in Paris. Metro station is just right outside the door. We were upgraded to suite and I could see that the room was newly furbished which provides a bright, clean, spacious and cosy ambience. Service was good and the only issue was that the in room amenities were...

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Helpful?
Thank Andy C
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you very much for your comments about Holiday Inn Paris Gare de l’Est. It was a great pleasure to welcome you to Paris, and we are glad to hear that you had a very enjoyable stay with us. Thank you very much for pointing our satisfaction regading the room. However, I read with attention your remark reagading...

Villers Les Nancy
Reviewed 21 February 2017

Staff was efficient and courteous. Room was comfortable and well equipped. A very good night sleep experience over all. I have been staying at this hotel over many years. It has improved a lot and I think it offers very good value for my money.

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Thank Daniel A
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, We would like to thank you for your comment on TripAdvisor regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to hear that you enjoyed your stay in our hotel, and glad that we were able to make you stay memorable. We hope to have the pleasure of seeing you again soon at...

Weinheim, Germany
Reviewed 21 February 2017

This hotel is right across from the Eastern Railway-Station (Gare de l'Est) in Paris. Service is friendly & eficient. Rooms are small - like always in Paris. Prices can go up during peak season. Breakfast buffet is expensive but very good and worth it. The elevator can get crowded. All in all a good, modern & clean option for staying...

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Helpful?
Thank saltacity
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Gare de l'Est for your recent stay to Paris. It is a pleasure to read your good comment regarding the location and our team. About the size of the room, we have differents sizes depending the room category, the floor and the view. Our front desk team is available for any...

Market Weighton, England, United Kingdom
Reviewed 17 February 2017 via mobile

I stay in lots of Holiday Inns but this was one of the nicest in terms of decor Waiters and security (who doubled as a wonderfully helpful barman) were fabulous - friendly, helpful, polite and professional Check out staff were grumpy, rude and talked across people who were checking out to other folk and seemed pleased to see the back...

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Thank Drumaqueen_MW
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Customer, Thank you for taking the time to share your experience. I read with pleasure you have appreciated our décor and atmosphere, the breakfast facilities and also the barman and waiters attention. However, I would like to apologize about the attitude of the reception staff. Naturally, I shared your remark with team concerned to make sure it will not...

London, United Kingdom
Reviewed 16 February 2017

We stayed here for one night while we were visiting Paris. It was a modern and affordable hotel. It has a good location which is only 10 minutes walk from the EuroStar Station. The room small but a suitable size. It stated the check in times available after 2 pm but they allow us to check at 11:30am. The breakfast...

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Thank Kitty0811
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, We would like to thank you for your comment on TripAdvisor regarding your recent visit at Holiday Inn Paris Gare de l’Est. We are delighted to hear that you enjoyed your stay in our hotel. We hope to have the pleasure of seeing you again soon at Holiday Inn Paris Gare de l’Est. Best regards Benoit Manceaux

Leicester, United Kingdom
Reviewed 16 February 2017 via mobile

My husband and I have only got back from Paris this morning. We stayed at the hotel for 3 nights and I can not flaw the place. As expected in the majority of European countries the rooms are not huge but non the less spacious and clean. I am very OCD about cleanliness and have never stayed anywhere but 5*...

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Thank Ridaa786
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you very much for your lovely comments about Holiday Inn Paris Gare de l’Est. It was a great pleasure to welcome you to Paris, and we are glad to hear that you had a very enjoyable stay with us. Thank you very much for pointing out your overall satisfaction with the hotel. We look forward to welcoming...

San Diego, California
Reviewed 16 February 2017

The Holiday Inn Paris- Gare de L'Est was a great place to stay. The metro was within a few feet from the front door, the beautiful train station was across the street and the bus stop is right around the corner. Traveling around the city was a breeze!! There were 3 of us on the 6th floor and we had...

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1Thank BBDoll619
Benoit M, Directeur général at Holiday Inn Paris-Gare de L'Est, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Gare de l'Est for your recent stay to Paris and for your comments. It is important for us to get your feedback to increase our quality of service. I read your good remark about the breakfast and the location. However, I shared your comment regarding the front desk staff to make...

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Staying in Chateau d'Eau / Gare du Nord

Neighbourhood Profile
Chateau d'Eau / Gare du Nord
The neighbourhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighbourhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the first Holiday Inn hotel in Paris with its own high speed train station!The Holiday Inn Paris Gare de l Est hotel is conveniently located for your business and leisure stays in Paris, in front of the historical and newly renovated TGV East station of Paris, Gare de l Est with high speed trains to Strasbourg, Frankfurt, Stuttgart, Basel, Zurich and Luxemburg. The Paris North Station, Gare du Nord, with its Thalys and Eurostar trains to Brussels, Amsterdam, Cologne and London is only a short walk or one metro stop away.The metro station Gare de l Est, with access stairs just a few steps away from the hotel entrance, and its three lines number 4, 5 and 7 quickly take you to the countless sights of Paris, the Eiffel Tower, Champs Elysees, Louvre Museum, Disneyland Paris or the Stade de France stadium for football matches, concerts or the annual rugby six-nations-tournament.Shopping areas such as the Galeries Lafayette department stores, the Opera district, the Expo Villepinte and the Expo Porte de Versailles are also easily accessible.The Holiday Inn Paris Gare de l Est hotel features 207 contemporarily designed and fully air conditioned, soundproof rooms, including executive rooms and suites.The five meeting rooms, all with natural daylight can cater for various events and meetings for up to 70 persons. ... more   less 

Additional Information about Holiday Inn Paris-Gare de L'Est

Address: 5 Rue du 8 mai 45 | 10 Arr., 75010 Paris, France
Region: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord
Price Range: RM477 - RM1,133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Paris-Gare de L'Est 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Paris-Gare De l`Est Hotel Paris
Paris Holiday Inn
Hotel Style:
#349 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Paris-Gare de L'Est staff and other travellers.
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Questions? Get answers from Holiday Inn Paris-Gare de L'Est staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are excellent”
PierreL664, 15 Apr 2017 | Read review
“Get top floor facing the station if you want a good view”
Synkuk, 1 Apr 2017 | Read review
“do not sleep on the front rooms (façade one)”
TITIREB, 17 Mar 2017 | Read review
“As far away from traffic and metro”
CarloS911, 14 Mar 2017 | Read review
“Don't accept 609- at least ask if the bed is ok”
ekueg, 19 Dec 2016 | Read review
5 of 5