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Hotel Soft

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1,026 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Reviewed 6 September 2016 via mobile

Myself and my sister stayed in August. We were upgraded to a bigger room for free. The room was on the 5th floor and was extremely hot with no air condition, just a fan. Breakfast isn't much but okay. Location is amazing and very close to bars/restaurants. We probably wouldn't stay here again in the heat of the summer but...

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Helpful?
Thank lrogers1994
hotelsoft, General Manager at Hotel Soft, responded to this review

Dear Guest, Thanks for your feedback concerning Hotel Soft, Paris. The geographical situation is an important characteristic for a hotel establishment. Our building has the advantage to be close to Jacques Bonsergent, Château d'eau and Gare de l'Est metro stations. These means of transport allow tourists to rally easily the main Parisian sights. Restaurants and cafés are in the vicinity...

Reviewed 5 September 2016 via mobile

We stayed here this weekend. What a lovely hotel. Not far from gare d'lest we found a small value for money hotel. The rooms are small but meet all requirements. The hotel staff were very friendly and answered all our questions on how to find places of interest. Breakfast was basic but good and tea and coffee available throughout the...

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1Thank Mandy G
hotelsoft, General Manager at Hotel Soft, responded to this review

Dear Mandy, Thanks for your nice review about your stay at Hotel Soft in Paris. We're delighted you would recommend us. Our contemporary designed hotel enjoys a prominent location in Paris, nearby two metro stations: Gare de l'Est and Gare du Nord where Eurostar and Thalys train arrive, and 3 metro lines allowing to reach the main Parisian sights very...

Abbots Langley, United Kingdom
Reviewed 24 August 2016 via mobile

Lovely hotel. Very welcoming and they speak excellent English. Lovely breakfast, bread, croissants, meat, cheese, eggs, fruit salad yogurts, cereals, teas(sadly no Earl Grey), coffee, juices etc. Room was cosy but clean, nicely decorated, lots of hanging space though no drawers. Lovely bathroom with shower

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Helpful?
Thank Margaret F
hotelsoft, Owner at Hotel Soft, responded to this review

Dear Margaret, Thanks very much for this kind review about your stay with us at Hotel Soft. We're delighted you appreciated our location nearby railway stations Gare de l'Est and Gare du Nord and 3 metro lines. It's a pleasure your extensive breakfast and our contemporary rooms equipped with sleek furnishings were at your convenience. Thanks for your compliment about...

Reviewed 24 August 2016 via mobile

On arrival our room had been upgraded. It wasn't huge but big enough with a decent sized bathroom. The king sized bed, fan and air con unit were welcome in the heat wave. A fridge is in the room so we could chill water, wine etc. Safe in the wardrobe. Breakfast was the basic continental but fresh and a good...

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Helpful?
Thank Radfordsarah
hotelsoft, Directeur général at Hotel Soft, responded to this review

Dear Guest, Your review has been a nice reading for the Hotel Soft team. We're delighted you enjoyed your stay among us. Your satisfaction is our pride. Toufik and the whole staff send you their greetings for your kind words towards them. Hotel Soft dwells a convenient base to explore Paris. We're located in a zone of transportation, with railway...

Reviewed 22 August 2016 via mobile

Very very Small rooms but very clean room and very good and helpful staff The rooms are very clean and the staff was very good. Breakfast was good. Hotel near train stations and bus station and republique is very near too. Near are many restaurants.

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Helpful?
Thank Vivek M
hotelsoft, Directeur général at Hotel Soft, responded to this review

Dear Vivek, Thank you very much for sharing this this review concerning your stay at Hotel Soft. Our hotel dwells a convenient base to explore Paris. We're located in a zone of transportation, with railway stations Gare de l'Est and Gare du Nord nearby. Three metro lines are also in the close vicinity as well as many recommended restaurants. Our...

Grimsby, United Kingdom
Reviewed 22 August 2016 via mobile

Small, but well presented and lovely helpful staff. We stayed for 4 nights and had fantastic nights sleep and breakfasts. Cannot fault it, so much so, when we come again it'll be the only place we stay. Wifi was available and we could still receive it in our room also. Safety deposit in each room also which is a bonus...

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Helpful?
Thank kimmykla
hotelsoft, Directeur général at Hotel Soft, responded to this review

Dear hosts, Thank you for your positive comments about your stay at Hotel Soft. We're glad to read you had an enjoyable stay in our contemporary designed hotel. Everything you need for a soft and good night's sleep is provided: large bed, cleanliness, free Wi-Fi...Thanks for hinting at our strong WiFi signal as well as to our safety-deposit box. Thanks...

Reviewed 21 August 2016 via mobile

Cute two night stay at this hotel. Staff were amazingly friendly and presented the hotel well. Nice and clean and quite homely. Would definitely recommend this hotel to friends and family if they were to stay in paris! Many Thanks to Dahmane and all the staff :)

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Thank LornaJoyce
hotelsoft, Directeur général at Hotel Soft, responded to this review

Dear Lorna, Thanks for your nice comment about Hotel Soft Paris. We're glad you enjoyed your stay and would recommend us. Reading supportive comments like yours urges us to do even better for future clients. Our whole staff, specially Dahman, feels rewarded by your sympathetic testimony in their respect. Our building is located in a quiet street, very close to...

Reviewed 21 August 2016 via mobile

We were greeted by the friendliest and most helpful staff as soon as walked in. They had two rooms spare and invited us to look at them both and decide which one we wanted to stay in. The hotel was spotless and the lobby smelt amazing. Very easy access to the whole of Paris. Breakfast was great. Wifi worked perfectly...

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Helpful?
Thank Daniel S
hotelsoft, Directeur général at Hotel Soft, responded to this review

Dear Daniel, Thanks for your gratifying review about your stay in Hotel Soft. It's been a great pleasure to host you and we're glad you enjoyed your stay among us. Your satisfaction is our pride. Dahman and the whole staff send you their greetings for your nice testimony in their respect. Hotel Soft enjoys a great location in a zone...

Hornchurch, England, United Kingdom
Reviewed 18 August 2016 via mobile

The staff are very friendly from the moment we arrived right through to the end. Toufik assisted our check out and was particularly friendly. Our room was on the 5th floor, which we used the elevator to get to, it was well decorated and cosy. A fan was already provided within the room which was useful! A safety deposit box...

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Helpful?
Thank Lauren R
hotelsoft, General Manager at Hotel Soft, responded to this review

Dear Lauren, Thanks for sharing your enjoyable experience at Hotel Soft. Reading supportive comments like yours urges us to do even better for future clients. Your satisfaction is our pride. Toufik and the whole staff send you their greetings for your nice testimony. Proximity with public transport plays an important role in a hotel's location. We are lucky to be...

Reviewed 10 August 2016 via mobile

Good clean modern hotel in a good location for visiting all the sites paris has to offer. Fabio on reception was a excellent help and guided us what to see and the easiest ways to get around. He couldn't have been more helpful.

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Helpful?
Thank peter s
hotelsoft, Directeur général at Hotel Soft, responded to this review

Dear Peter, Thanks for the time taken to review your pleasant stay at Hotel Soft. Our whole team Fabio in particular, sends you their greetings for your compliment about the service delivered. We feel rewarded by your kind words. We are delighted to have met your expectations. And it will always be a pleasure to assist you during your sojourn....

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Staying in Canal Saint-Martin

Neighbourhood Profile
Canal Saint-Martin
The tree-lined Canal Saint-Martin is the focal point of one of the most romantic and hip areas of Paris. Watch boats travel along the canal while lovers and friends take in the atmosphere from the banks or the bridges. Evenings see hoards fill the embankments to drink wine and enjoy good company. The colder days lead people to hipster bars, cozy restaurants, and concert spaces. Those who are more adventurous may explore hidden gems down nearby streets, from local bars to futuristic architecture. With its enriching mix of people of all ages and backgrounds, this neighbourhood has a dynamic, inspiring vibe.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary and inviting all at once, the new Hotel SOFT welcomes you just a few steps from Gare de l’Est, between Place de la Republique and Saint Martin Canal. We provide a centrally-located haven, in a quiet street.Our three promises: a “soft” atmosphere to welcome you warmly into our contemporary designed hotel, - a “soft” night : everything you need for a good night’s sleep (large bed, cleanliness, free Wi-Fi etc.) and a “soft” price (good value for money in Paris). ... more   less 

Additional Information about Hotel Soft

Address: 52 B rue des Vinaigriers, 75010 Paris, France
Region: France > Ile-de-France > Paris > Canal Saint-Martin
Price Range: RM357 - RM756 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Soft 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline and Hotel.de so you can book your Hotel Soft reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Soft Hotel Paris
Hotel Style:
#399 Romantic Hotel in Paris
#402 Family Hotel in Paris
#428 Business Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Soft staff and other travellers.
19 questions
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Liverpool, United Kingdom
4 months ago
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Questions? Get answers from Hotel Soft staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked fro and obtained a room with a bath - Room 201”
 of 5 bubbles david35beer, 1 Dec 2016 | Read review
“3rd floor rooms fine”
 of 5 bubbles hkmm1956, 29 Jul 2016 | Read review
“Upgrade to a larger bathroom, more space”
 of 5 bubbles 702VegasMarie, 29 Jun 2016 | Read review
“Better view from the top...”
 of 5 bubbles Paula_Meldrum, 1 May 2016 | Read review
“we stayed on floor 5, very quiet”
 of 5 bubbles Robwoods, 14 Apr 2016 | Read review
5 of 5