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Mercure Paris Terminus Nord

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Mercure Paris Terminus Nord
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2,245 Reviews from our TripAdvisor Community

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Showing 1,219: English reviews
Dubai, United Arab Emirates
Reviewed 4 November 2014

The hotel was a maze, which was refurbished, however the rooms were small and not very comfortable. Although they upgraded us to a suite it was not at all impressive, as room were far from the lift and were very small. Stayed there for only 1 day as had o leave to Germany the next day via train. The only...

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Helpful?
Thank ZohK
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Thank you for leaving your feedback on your stay with us. We were very pleased to read that you enjoyed our convenient location. On the other hand, we truly regret your disappointment regarding some aspects of your stay with us. Comfort of our guests being our main priority, be assured that we feel very concerned about your dissatisfaction...

London, United Kingdom
Reviewed 29 October 2014

I wasted my good money on this hotel that I thought was a four star hotel. The main complaint was the filth. The carpet was so dirty in my room- full of stains and full of bleach marks(I have honestly never seen anything like it). the stairs were unswept. I have stayed at Hotels throughout the world (including in growing...

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Thank City1girl
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Guest, I would like to thank you for choosing the Hotel Mercure Paris Terminus Nord and for taking the time to share your comments. Allow me to tell you how truly we regret your disappointment regarding your stay in the single room 245. Your comments have been shared in details with the housekeeping head and all staff concerned in...

Ombersley, United Kingdom
Reviewed 28 October 2014

Review collected in partnership with Accorhotels.com
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Thank orly3
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Reviewed 26 October 2014

Hotel is in a great location for travel out of the Gare du Nord. Plenty of restaurants nearby. Rooms are old, but functional. Front desk personnel are largely incompetent, indifferent, and unresponsive to customers. Greatly overpriced for what you get. Would not stay here again.

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Thank Craig V
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Craig, Firstly I would like to thank you for taking the time to advise of your recent stay at Mercure Paris Terminus Nord on Trip Advisor. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed...

Zaventem, Belgium
Reviewed 26 October 2014

The hotel's location is its advantage, but also its weakness. It is right across the Gare du Nord rail station, which makes it very accessible when arriving through major railroads. But it also means you're staying in one of the lesser sexy en rougher parts of Paris with many panhandlers outside. I stayed in a standard room during a one-night...

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Thank David C
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear David, We wish to thank you for your valuable comments regarding your stay at the hotel Mercure Paris Terminus Nord. We sincerely deplore the facts you reported to us and have immediately shared your feedback in details with the department heads and all staff concerned in order to ensure appropriate action will be taken to provide the best in...

Elmansoura
Reviewed 22 October 2014

Review collected in partnership with Mercure Hotels
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Thank A_Elmansoury
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Bethesda, Maryland
Reviewed 22 October 2014

I thought this hotel was average in every way, but it really depends on you. Don’t expect something large for this price. Don’t expect excessive amenities in the city. Do expect a comfortable bed. Do expect a great location (near transportation, not sights). So for me, I just flew from the US to London the night (red eye) before and...

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2Thank Rollie B
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Rollie, Thank you very much for sharing your hotel experience you had with Mercure Paris Terminus Nord with others here on TripAdvisor. We love to read that you enjoyed our comfortable bed and our convenient location! On the other hand we would be more than happy to show you all types of rooms we have so that we could...

Rochford, United Kingdom
Reviewed 18 October 2014

this hotel is well situated for getting around Paris but it is in need of a makeover, our room 603 had a terrible smell, we had the fan on the air conditioner 24/7 and the window open while in the room,(we should have complained) but because we spent so little time in the room and were in a real hurry...

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Thank Inezgwenw
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Firstly I would like to thank you for taking the time to advise of your recent stay at Mercure Paris Terminus Nord. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed to read of...

London, United Kingdom
Reviewed 16 October 2014

the bed was very comfy ...the room service though pricey was v nice ..i had burger and chips it came fast and warm .the room was large and well decorated ...the bath room while old fashioned was large in size ....so why was i not bowled over 1/ on arrival off the eurostar in the morning i was informed there...

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Thank jacklon
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Guest, I would like to thank you for choosing the Hotel Mercure Paris Terminus Nord and for taking the time to share your comments. We were very pleased to read that you enjoyed your comfy bed and our very nice room service. On the other hand allow me to tell you how truly we regret your disappointment regarding some...

Chester, United Kingdom
Reviewed 16 October 2014 via mobile

You cannot fault the location if you need to be close to Gare Du Nord, or the fact that the rooms at the back of the hotel have little noise apart from the people who find it necessary to slam their door shut. The breakfast bar is also reasonable, but that is where it ends. I had a superior room...

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Thank Doug_421
Jean-Louis D, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Doug, I would like to thank you for choosing the Hotel Mercure Paris Terminus Nord and for taking the time to share your comments. Allow me to tell you how truly we regret your disappointment regarding your stay with us. Your comments have been shared in details with the department heads and all staff concerned in order to ensure...

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Staying in Chateau d'Eau / Gare du Nord

Neighbourhood Profile
Chateau d'Eau / Gare du Nord
The neighbourhood around Chateau d’Eau is an often overlooked part of town whose vibrant streets are great for a refreshing change. Long known for its immigrant population, this multicultural neighbourhood's fabric has been enriched by communities from India, Pakistan, Arab-speaking countries, and Africa. Explore its colorful twists and turns from the Passage Brady (known for great Indian restaurants) to the Boulevard de Strasbourg.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel with 236 airconditioned rooms, located near the Gare du Nord (Eurostar & Thalys), Stade de France (5min), Paris Nord Exhibition Centre (15 min), Roissy & Le Bourget airports (20 min). Dedicated to business & leisure, this hotel will seduce you withits high level of services. ... more   less 

Additional Information about Mercure Paris Terminus Nord

Address: 12 boulevard de Denain, 75010 Paris, France
Region: France > Ile-de-France > Paris > Chateau d'Eau / Gare du Nord
Price Range: RM435 - RM1,042 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Terminus Nord 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Mercure Paris Terminus Nord Hotel Paris
Hotel Style:
#443 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Terminus Nord staff and other travellers.
11 questions
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Questions? Get answers from Mercure Paris Terminus Nord staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for re furbished one”
 of 5 bubbles cariBrighton, 8 Mar 2017 | Read review
“Don't choose a room at the front. Way too noisy!!”
 of 5 bubbles marionp943, 5 Mar 2017 | Read review
“I would recommend going for Rooms facing the Train station (Terminus Nord) on higher floors(to avoid the noise)”
 of 5 bubbles Vishalkrao, 22 Feb 2017 | Read review
“Super views across to sacre couer if you get high front rooms, worth the extra few euros”
 of 5 bubbles asief2014, 20 Feb 2017 | Read review
“Go for an inside facing room, but nowhere near room 518!”
 of 5 bubbles rogeralanb, 20 Feb 2017 | Read review
5 of 5