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From the bottom of my heart I'm thanking the owners of this hotel. Apparently it's been going down many generations in this family and since they are caring so much for the customers I feel obligated to share my words about the amazing stay we...More
Thank Yung O
Response from Olivier G, Directeur général at Nova HotelResponded 2 weeks ago
Thank you for your opinion.
We are happy to reveive you again in the future.
Location is central and the reason we booked this establishment, but it is one of the worse places I've ever stayed at. The lobby is smelly and it feels generally badly cleaned. Stay away from this place!More
2 Thank Birgitta H
Response from Olivier G, Propriétaire at Nova HotelResponded 30 April 2018
Thank you for your respond.
Worse place you 've ever stay at. it's very hard to ear it.We work hard since 1995 in this hôtel. 2 clients in the same stay put 5 stars or 1 stars depend.
We are sorry that we not arrive...More
We come to Montpellier in the summer for the Estival (Friday night wine and food street festival) and shopping. We always stay at the Hotel Nova. It's in a great location just behind the Comedie and surrounded by hip shopping streets and restaurants and we...More
2 Thank Anna J
Response from Olivier G, Gérant at Nova HotelResponded 30 May 2017
Merci pour votre avis. c'est exact en été tout les vendredi soir sur la place de la COMEDIE il...More
Chose this hotel for being within walking distance from the train station. Is located in a quiet street. I was impressed at how organised and to the point the owner was. No small talk, no time wasting, but you still felt welcome and cared for....More
2 Thank Elaine C
Response from Olivier G, Gérant at Nova HotelResponded 3 October 2015
Merci pour votre avis.
Selon les chambres dont nous disposons certaine sont équipé de grandes salles de bain (...More
The other complimentary reviews on this place brings Tripadvisor into disrepute.
In our one nights experience -
- carpets filthy & very old
- no air con fan yes
- showers so unclean we had to use flip flops
-the bed covers were so un...More
Thank Liam O
Response from Olivier G, Gérant at Nova HotelResponded 27 September 2015
Hello Mister O'SULLIVAN
thank you for your annotation.
the room that you have is the number 1 and we change the floor inside now, it's a wooden floor and not a carpet.
the client who came 1 week before you made painting inside and we...More