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BEST WESTERN Hotel Crystal

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#2 of 40 Hotels in Nancy
Certificate of Excellence
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488 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Noosa Heads
Reviewed 12 September 2016 via mobile

This is one of those hotels where "good" is the perfect score and I see most people think the same. It is nice and clean with comfortable rooms and a decent breakfast. Service is good also. It's a nice walk down to the main square. Perfect for a night in Nancy !

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Helpful?
Thank James H
Julien G, Responsable réception at BEST WESTERN Hotel Crystal, responded to this review

Dear James, Thank you for taking the time to leave some comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the...

Chicago, Illinois
Reviewed 27 August 2016

I was so happy when we came to this hotel! It truly was what I think of when I think of a best western.----Good size rooms, modern, clean, nice bathroom. We had a great night in the hotel. The staff was amazing. The woman who checked us in was friendly and helpful. She gave us directions and dinner recommendations. What...

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Thank smesmesme
Reviewed 27 August 2016 via mobile

This is a good looking hotel from the outside but inside the rooms is a different story. The room was very tiny and not enough room to open our big suitcases. The bathroom was very old and the hair dryer from the 70,s the aircon struggled through the night. On a positive the staff were exceptional in organising a car...

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Thank LEZMAN
London, United Kingdom
Reviewed 24 August 2016

This is an Hotel hidden away in the back streets but only a short walk from the main Stanislas Square and the excellent restaurant area. The staff were so kind and very helpful, we had booked a standard room which as they were quite quiet they upgraded to a room overlooking a small square. The facilities were excellent and the...

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Thank Stuart E
Brighton, United Kingdom
Reviewed 15 August 2016

On a road trip we only had one night in Nancy, but were very pleased with Hotel Crystal. Upon arrival we were greeted by charming staff who should be congratulated on their welcome! We were able to reserve parking there, so the car was off the road and locked in a very secure garage. Our room was adequate, slightly eccentric...

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Thank Bearclyff
Dublin, Ireland
Reviewed 11 August 2016

Near everything really. 5 minutes to the main Stanislas Square. Don't miss the light show there every evening in summer 10.45pm - spectacular. I have seen many light shows on buildings in Europe this was probably the best. Very Nice hotel, the front desk staff are excellent, in particular Anna-Sophie, so helpful and smiley all the time. Gave some very...

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Thank max29
Woking, United Kingdom
Reviewed 5 August 2016 via mobile

We stayed here for one night on route to Switzerland. The hotel staff were extremely helpful in recommending places to eat and provided a map of the local area. We had a junior suite which was very spacious and set over two floors. The hotel was very clean and peaceful once inside. The breakfast was a little expensive so we...

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Thank Mandi w
Washington DC
Reviewed 21 July 2016

Just spent a couple days in Nancy and since I came and went by train, I wanted something within walking distance. This hotel was the perfect choice as it's only about a block from the gare but the area around the Nancy train station isn't quite as industrial as in some cities, perfectly normal, so the area was fine, also....

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Thank ChristinaW
Massachusetts
Reviewed 17 July 2016

Wonderful place. Great location, easy to and from train, as well as city center. Hotel staff is super helpful, pleasant, friendly and multi-lingual (but are willing to let you practice your french with the....a lot said there!!). Our room was immaculate, quite large (we were upgraded -- not sure why (probably because someone wanted a street view....but, that's being cynical...

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Thank Nancy K
Gloucestershire, United Kingdom
Reviewed 14 July 2016 via mobile

We have stayed at this hotel on a previous holiday, so when we were looking for somewhere to spend the one night we would be in the area we remembered this hotel. It's still the clean comfortable place we had visited before and would not hesitate to return even if it always seems to be raining when we are in...

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Thank karenjsteele

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
BEST WESTERN HOTEL CRYSTAL is ideally located in the heart of Nancy.The establishment offers 58 cosy rooms, right in the heart of the city, a few minutes by foot from Place Stanislas, the TGV Train Station, cinemas, and the Palais des Congrès conference centre.An ideal location for exploring Nancy and its historical treasures, its old town, and its XVIIIth century architectural ensemble.We're here to serve you, to listen and help you. ... more   less 

Additional Information about BEST WESTERN Hotel Crystal

Address: 5 rue Chanzy, 54000, Nancy, France
Region: France > Grand Est > Meurthe-et-Moselle > Nancy
Price Range: RM325 - RM650 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Crystal 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Nancy
Best Western Crystal
Nancy Best Western
Hotel Style:
#1 Family Hotel in Nancy
#3 Romantic Hotel in Nancy
#6 Business Hotel in Nancy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Crystal staff and other travellers.
5 questions
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Haarlem
Salt Lake City, Utah
2 days ago

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Questions? Get answers from BEST WESTERN Hotel Crystal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have rollaway beds for an extra fee.”
 of 5 bubbles smesmesme, 27 Aug 2016 | Read review
“Ask to be on the front overlooking the small square!”
 of 5 bubbles stuarte920, 23 Aug 2016 | Read review
“Dead central hotel, the room we got was lovely and very modern”
 of 5 bubbles max29, 11 Aug 2016 | Read review
“Top floor and splurge on a Superior room if possible.”
 of 5 bubbles 963waynet, 18 Aug 2015 | Read review
“Quiet room with windows on to courtyard.”
 of 5 bubbles 205georgiek, 8 Jul 2015 | Read review
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