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Mercure Toulouse Wilson

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#7 of 129 Hotels in Toulouse
Certificate of Excellence
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Mercure Toulouse Wilson
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585 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Phoenix, Arizona
Reviewed 1 week ago

Call it a 3.5. CONS: room wasn't ready: MY ROOM that is. Admittedly I was early (noon) and told to come back at 1pm, which I did and was told to come back at 1:30, which I did and got room at 2 (flew in from Taipei exhausted). Fell asleep at 3 and the fire alarm went off at 4pm...

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Helpful?
Thank Kevin C
Weston-super-Mare, United Kingdom
Reviewed 4 weeks ago

This was the perfect hotel for a short break - close to the city centre and the beautiful Christmas market, lots of restaurants and bars nearby and convenient to the Metro and the airport shuttle. Our room was clean and comfortable, as were the public areas, the breakfast was great and the staff were friendly, helpful and efficient.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Jean W
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear Jean W, It is with great pleasure that I take note of your comment and I am delighted that our contributed to the success of your stay. Your opinion is essential and encourages us to continue our efforts. I hope to welcome you again at the Mercure Wilson.

Istanbul, Turkey
Reviewed 7 December 2016 via mobile

It smells like all other French chain hotels; like a beautiful woman. Nice lobby but a bit slow staff. Room is nice and clean, quite and comfortable. It has perfect location with many restaurants and bars around. Just few steps away from bus stop of airport express. I liked this hotel.

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Helpful?
Thank SedatKurtaran
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear SedatKurtaran, As you mentioned in your comment, we are indeed very lucky to be located in the heart of Toulouse. Thank you for your compliments on the quality of our services. Working consistently to maintain a high level and reputable service, we are delighted to read that we have exceeded your expectations. Thanks again for your wonderful compliments and...

Reviewed 5 December 2016

for what we paid over 500e euro for 3 nights bb thought its much better,toiliteries 2 soap and a quarter filled of shower gel in shower first day opened soap following day must have been thrown away and not replaced.breakfast if yoy are not a big eater not worth paying extra. if you want to order food in the room...

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Helpful?
Thank Stanley Z
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear Stanley Z, We hold first of all in the name of all the teams to thank you for having stayed in our hotel during your last visit in Toulouse and for having taken time to share your comments via the web site TripAdvisor. I take note facts underlined in your publication and it seems that your stay in our...

Istanbul, Turkey
Reviewed 29 November 2016

Rooms are small but they are enough. I have a bathtub in my bathroom. Breakfast is excellent you can find aynthing you need. Staff was friendly and helpful. There are two windows one after the other in the rooms.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Nihan A
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear Nihan A, Thank you infinitely for your comment: we are happy that you seized the main part of our approach: the warm welcome, the quality of the listening and the care. Thank you for having appreciated the range of choice for the breakfast, a thing not going without the other one, the detail thus begins at table !

Reviewed 22 November 2016 via mobile

I was there with my friends for 3 nights and it was perfect for our trip. The service was great and the rooms were perfect for us three. Price worthy and the placement was perfect for our trip. If someone were to go to Toulouse I'd definitely recommend this hotel!

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Thank Robin G
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear Robin G, It was with great pleasure that I read your comments and thank you very much for taking the time to share with us your experience at the Mercure Wilson. We are delighted that the attention and quality of service offered by our team have given you such a good experience ! Know that I have shared your...

London
Reviewed 14 November 2016 via mobile

We just returned from a lovely weekend in Toulouse. The hotel is really well located in the middle of everything and yet tucked away down a side street so that there is no traffic noise. The breakfast selection was very good with a selection of regional specialities as well as the usual stuff. The staff were very helpful and attentive....

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Helpful?
Thank jean9618
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear jean9618, Thank you very much for your comment: we are pleased that you have grasped the essence of our approach: the warm welcome, the quality of listening and the care Thank you for appreciating the range of choices for breakfast, one thing not going without the other, the detail begins at the table ! We hope to see you...

London, United Kingdom
Reviewed 10 November 2016

The hotel was located in the centre of town. We took the tram & metro to the hotel from the airport, very easy and super cheap, took around 45 minutes. The hotel was very easy to find from the metro station. At first we were a bit concerned about all the noise outside on the street, as we arrived Friday...

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Helpful?
Thank alexandraupward
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear alexandraupward, It is with great pleasure that we read your charming comment. And we are delighted that you have a pleasant stay with us. It is true that our position in the heart of Toulouse is pleasant for visits, while enjoying a quiet and cozy room. And we hope to have the pleasure of welcoming you very soon among...

Iceland
Reviewed 30 October 2016 via mobile

It's a Mercure so you get what you expect from a Mercure. Perfect situation at the city center. Plenty of restaurants nearby the hotel. In my stay of just one night I was at room 104. Quite small but clean and tidy. Breakfast also meets expectations. And above all, the people of Mercure always helpful. One advice: if you have...

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Helpful?
Thank rgarrit
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Dear rgarrit, First, we want to thank you kindly give us your impressions following your recent stay at our hotel. We are delighted to have met your expectations, your satisfaction is the most important thing for us. We hope to see you in the near future. And thank you for your recommendation !

Bristol, United Kingdom
Reviewed 26 October 2016

A friendly greeting on arrival, the receptionist was friendly and helpful/ tres amical et serviable. Ideal location for all of the main squares and shopping areas. L'hotel est pres de tous le place and grand magasins. Very impressed with the décor of the hotel. Standard room was clean and all we needed for the weekend, our room was very quiet,...

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Thank Les A
MERCUREWILSON, Responsable relations clients at Mercure Toulouse Wilson, responded to this review

Cher Les A, Thank you very much for your comment, we are glad you captured the essence of our approach: the warm welcome, the quality of listening, refined decoration, all in a calm atmosphere in the center of Toulouse. We will have great pleasure in welcoming you back to Mercure Wilson !

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Mercure Wilson hotel with its traditional architecture is located in the center of Toulouse in the restaurant and theater district. The hotel has a bar, room service from 7pm until 10pm Monday to Friday, as well as a private paying car park. You can easily explore Toulouse as the hotel has metro stations close by. Most of the city's main attractions can be reached on foot from the hotel (Place Wilson, Place du Capitole, St Sernin). ... more   less 

Additional Information about Mercure Toulouse Wilson

Address: 7 rue Labeda, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Wilson
Price Range: RM376 - RM719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Toulouse Wilson 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Mercure Toulouse Wilson Hotel Toulouse
Accor Toulouse Wilson
Hotel Style:
#4 Luxury Hotel in Toulouse
#12 Family Hotel in Toulouse
#13 Romantic Hotel in Toulouse
#18 Business Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Toulouse Wilson staff and other travellers.
1 question
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bristol
over a year ago

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Questions? Get answers from Mercure Toulouse Wilson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet room, in the middle of the busy city.”
 of 5 bubbles alexandraupward, 10 Nov 2016 | Read review
“ask for a room at the back as this may be quieter”
 of 5 bubbles 449lesa, 26 Oct 2016 | Read review
“my room was on second floor. good!”
 of 5 bubbles emmanuell481, 13 Aug 2016 | Read review
“Very central, so a high room is best.”
 of 5 bubbles JanC001, 1 Jul 2016 | Read review
“Ask for the largest possible as so small”
 of 5 bubbles pilotcoupleBrisbane, 5 Apr 2016 | Read review
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