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Crowne Plaza Toulouse

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#17 of 129 Hotels in Toulouse
Certificate of Excellence
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Crowne Plaza Toulouse
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844 Reviews from our TripAdvisor Community

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Showing 412: English reviews
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Reviewed 1 week ago via mobile

We got to Toulouse a bit early and the super friendly staff had no problem getting our bags put into the bag room until our room was ready. The room we got overlooked the square and capitol, but was well soundproofed so there was little noise. The room itself was very comfortable and well equipped. The staff member that we...

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Helpful?
Thank Hamish R
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Hamish, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again !

Reviewed 1 week ago

A great location close to the main square, shops and restaurants. Helpful and friendly staff. The hotel is undergoing a much needed refurbishment, so some rooms can be a bit tired. We arrived by car, and as a disabled driver I was thrilled to find a dedicated space for disabled parking right outside the front door.

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Helpful?
Thank Tmea
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Rosemarie, thank you for posting your review about the quality of our hotel. We are delighted to learn that you enjoyed it from the Crowne Plaza Toulouse. We hope to have the pleasure to welcome you again !

Reviewed 3 weeks ago

Location is great for visiting Toulouse, however, the room we had was small and dark. Service at the front desk was polite but that was it. We had a problem with my wife's keycard, the hotel stated that it was an issue with the lock that they knew about. Their solution was for her to go to the front desk...

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Helpful?
Thank ukaliens
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, I would like to thank you for sharing your experience with us on your latest stay. I regret that you had a failed experience with the keycard. This incident has been fixed and I would like to apologize for any inconvenience caused. Regarding the flowing water, I thank you for informing us about this problem and I will...

Cardiff
Reviewed 4 weeks ago

Hotel is well situated for exploring the city. Across the way from the Capitole which has many restaurants which are reasonably priced. Hotel was being refurbished when we were there but didn't cause us any inconvenience. We had breakfast the first morning and there was a good selection although a bit pricey. Had breakfast for the remainder of our stay...

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Helpful?
1Thank ScotinWales
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for your review. Your positive feedback about our establishment and particularly about our location is deeply appreciated. We look forward to welcoming you back.

Derby, United Kingdom
Reviewed 4 weeks ago via mobile

We booked a Club room for five nights. The Club room, apart from a label on the door, looked identical to other rooms in the corridor. Club status gave us access to complementary drinks in the Club lounge (17.30 to 19.30) and a special club breakfast in the same lounge. The lounge was rather dull and unmanned. Most nights the...

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Helpful?
1Thank Ric P
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for your feedback. I am sorry to read that our Club Lounge did not meet your expectations. Be assured that the remarks that you communicated have been taken into consideration and passed on to our Restoration Manager in order to improve the quality of our service. The satisfaction of our customers is our highest priority and...

Cairo, Egypt
Reviewed 14 February 2017

Stayed here for a night and really enjoyed it. The room was clean and well presented with all the amenities I needed for my stay. The reception staff were very welcoming and friendly. The hotel is right on the square making it a perfect spot to go out for a walk around the city, and it was easy enough to...

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1Thank stellalocal
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, I would like to thank you for taking the time to post a review. I am pleased to learn that you had a nice stay with us and you loved our professional and helpful staff. We hope to have the chance to welcome you back soon in Toulouse!

St Brelade, United Kingdom
Reviewed 13 February 2017

Lovely room, great view onto the Place du capitol, the bed was comfortable, the breakfast buffet was well laden and full of delicious food, i would definitively go back may be when i'm not on business with more time to explore?

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Thank Ms_chipie
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for your feedback and for taking the time to tell us about your positive experience in Toulouse. I am very glad you enjoyed your experience with us. We hope we get to see you again soon.

Milan, Italy
Reviewed 8 February 2017

Spent here 2 nights on a leisure trip. The location is top, right on the central square of Toulouse. The place can be reached with a pelasant five minutes walk in the historic centre from the bus stop on the line going to the airport. Our twin room was sufficiently roomy, very clean and soundproof, with tea-making facilities and a...

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Helpful?
1Thank Carlo R
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Carlo, thank you for taking the time to write a review of the Crowne Plaza Toulouse and for your recommendation. Your compliments have been passed on to our entire team, as they do work very hard to ensure all of our guests receive a top perfect service. Hope to see you again very soon!

sherborne
Reviewed 2 February 2017 via mobile

The only hotel which has asked " and is there anything we can get for Lulu".Lulu is our little Cotton du Tulier doggy! Great that such a nice hotel accepts dogs but France is so good in this respect. The hotel is good value for money, small but comfortable rooms. Couldn't drive up to it as it is a pedestrianised...

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Helpful?
Thank Kathryn A
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Kathryn, thank you very much for taking the time to share your review following you recent stay in Toulouse. It's great to read that you enjoyed your visit and it's always a pleasure to take care about our doggy guest. I sincerely hope you will give us a new opportunity to welcome you back soon with Lulu!

Etwall, England, United Kingdom
Reviewed 29 January 2017 via mobile

Stayed at the Crowne Plaza for 3 nights whilst on company business. A warm welcome from the reception staff greeted me on arrival, they were friendly & efficient. My room in the 4th floor was well proportioned and lovely and clean. Public areas within the hotel were all good, the buffet style breakfast was good, special requests such as poached...

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Helpful?
1Thank Pete B
Didier V, Directeur général at Crowne Plaza Toulouse, responded to this review

Dear Pete, thank you very much for sharing your feedback following your recent stay in Toulouse. All your comments will be shared with our entire team! We look forward to the opportunity of welcoming you back on the pink city.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Saint Rome
Price Range: RM521 - RM1,013 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toulouse staff and other travellers.
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Questions? Get answers from Crowne Plaza Toulouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if upgrade possible to have a room overlooking the Place du Cap”
 of 5 bubbles Clutz7777, 5 Jan 2017 | Read review
“Both stays have been in Superior Rooms on south side --- no complaints.”
 of 5 bubbles DubSkaTeuchter, 7 Nov 2016 | Read review
“It doesn't matter as there are no good views around the hotel. It's better to go out and explore Toulouse city!”
 of 5 bubbles DavidWoon, 29 Oct 2016 | Read review
“Room overlooking the Place.”
 of 5 bubbles tucsonbabe, 1 Oct 2016 | Read review
“The inner rooms have views over the inner courtyard below and other rooms windows.”
 of 5 bubbles AndyTA700, 22 Aug 2016 | Read review
5 of 5