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Crowne Plaza Toulouse

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#16 of 130 Hotels in Toulouse
Certificate of Excellence
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780 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Toulouse
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Showing 392: English reviews
Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

The room cost may be a bit high but it's worthwhile because of its excellent location in the very heart of Toulouse city! My only gripe is that it is not easy to find and there're no clear signs and hence, I almost walked past it with my luggage! The room was average and breakfast quite well spread. There're many... More 

Helpful?
Thank DavidWoon
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear David, thank you very much for your feedback. It is our pleasure to read that you had a great stay with us. We look forward to welcoming you at the Crowne Plaza Toulouse very soon. More 

Great Falls, Virginia
Level Contributor
366 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 5 weeks ago

The Crowne Plaza is acceptable in all aspects. Nothing really stands out except for the ideal location. The room we had was beginning to show need for some refurbishment. The breakfasts were standard, but the quality was good. If you like to spend a lot of time in your room, you should look elsewhere. But if you want an adequate... More 

Helpful?
Thank realbigbear
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for taking the time to share your review following you recent stay in Toulouse. It was great to read that you enjoyed your visit and were able to make the most of our hotel and our excellent location. I sincerely hope you will give us a new opportunity to welcome you back soon. More 

Istanbul, Turkey
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 October 2016 via mobile

We had a big room. I found the decoration sad. Room was dark. Breakfast room was small and selection was poor. Location was good. Could be suitable for families with kids. For business meetings it is also well located. Close to market place

Helpful?
Thank cigdem113
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for taking the time to share your review following you recent stay in Toulouse. It was great to read that you enjoyed your visit. Be assured that the remarks that you communicated have been taken into consideration. I sincerely hope you will give us a new opportunity to welcome you back soon. More 

Santa Barbara, California
Level Contributor
50 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 11 October 2016 via mobile

We stayed 4 nights at the CP in Toulouse. We really liked its position on the square, near shops, restaurants and a convenient metro entrance. Our standard room was well appointed for a business or casual traveler and clean. The bathroom was small but adequate. We didn't eat at the restaurant but they had a wonderful enclosed patio where you... More 

Helpful?
1 Thank Mona805
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, we are grateful to you for sharing your experience in our hotel and thank you very much for taking time to do it. We have shared your great review with our staff member who will be pleased. We hope we will have the chance to welcome you once more in our hotel! More 

Somerset, New Jersey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016

Lovely hotel, fabulous location in a very lovely city.. Room was clean, comfortable and spacious, facing wall, but quiet since the Plaza is across the street so it could get noisy at night.Front desk very helpful. Breakfast was very good.

Helpful?
Thank Twin1946
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for sharing your feedback following your recent stay in Toulouse. All your comments will be shared with our entire team! We look forward to the opportunity of welcoming you back on the pink city. More 

tucson
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 October 2016

The Crowne Plaza Toulouse is a wonderful hotel on all counts. The service and housekeeping are superb.The front desk staff does everything possible to help guests. My husband and I stayed for three nights in a Club Room overlooking the Place du Capitole.The room and bathroom were spacious (and spotless), the bed was comfortable and the lighting extraordinary for a... More 

Helpful?
Thank tucsonbabe
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for your nice review! We are most grateful for those compliments. Please be assured we will share your nice comments with all the team. I hope we will have the opportunity to welcoming you again soon. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016 via mobile

Very good hotel, situated right in the heart of Toulouse. Well worth staying at the Crowne Plaza hotel not just for business trips but for a city break. All rooms are clean and comfortable. All Hotel staff are very helpful.

Helpful?
Thank Phil A
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Phil,thank you for your feedback! Be assured we will share your nice comments with all the team. We hope to have the pleasure to welcome you again for a leisure stay at your next visit in Toulouse! More 

Sydney, Australia
Level Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 September 2016 via mobile

The location of the Crowne Plaza right on the Place du Capitole makes it the perfect base for exploring the wonderful city of Toulouse. The hotel itself has nice rooms and the staff were very helpful. I was on the top floor in Rm 423 overlooking the square and recommend you ask for such a room as the view and... More 

Helpful?
Thank Ozfemale
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for your review and for choosing to stay with us. It is great to read that you enjoyed your experience in our room with Capitole view! Your positive feedback is deeply appreciated. We look forward to welcoming you back. More 

Brisbane, Australia
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 September 2016 via mobile

The staff have been pleasant, the location great, the facilities and room clean and the bed is very comfortable. However this hotel for the price you pay needs some love and attention. The carpets need changing, the walls need a fresh coat of paint. Dirty 'Room service food trays' should not be left in the hallways for patrons to walk... More 

Helpful?
Thank Gemmimah
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for taking the time to review the hotel and I apologise that your stay was not perfect. I was disappointed that you found the hotel over rated, this is certainly not what we are aiming for. Our common portions will be renovated at the end of this year. I sincerely hope you will give us a... More 

Warrenpoint, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 September 2016

Located approx. 20 minute walk from where the airport tram ends and a very short walk to bars and restaurants. The hotel is nicely decorated and the staff are pleasant and helpful. Breakfast is nothing to shout about but there is plenty of options. One night we returned from dinner to find the bar closed because there were no customers... More 

Helpful?
Thank Alfredio
IHGService, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Alfredio, Thank you so much for your review of our hotel. We are pleased to know you liked the fine location of our hotel in the area and the friendliness of our staff. On the other hand, we are sorry that our bar hours fell below your expectations. Your feedback is very important to us as this continually helps... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Saint Rome
Price Range: RM489 - RM864 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#10 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toulouse staff and other travellers.
11 questions
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Questions? Get answers from Crowne Plaza Toulouse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both stays have been in Superior Rooms on south side --- no complaints.”
 of 5 bubbles DubSkaTeuchter, 7 Nov 2016 | Read review
“It doesn't matter as there are no good views around the hotel. It's better to go out and explore Toulouse city!”
 of 5 bubbles DavidWoon, 29 Oct 2016 | Read review
“Room overlooking the Place.”
 of 5 bubbles tucsonbabe, 1 Oct 2016 | Read review
“The inner rooms have views over the inner courtyard below and other rooms windows.”
 of 5 bubbles AndyTA700, 22 Aug 2016 | Read review
“Rooms overlooking the square are best, but can be noisy. Opposite the hotel is the Gambetta Bar, a great place for a late evening drink.”
 of 5 bubbles MDAP, 25 Jul 2016 | Read review
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