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Crowne Plaza Toulouse

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#16 of 130 Hotels in Toulouse
Certificate of Excellence
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780 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Toulouse
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Showing 392: English reviews
hawaii
Level Contributor
73 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 September 2016 via mobile

Excellent location however extremely old hotel that smells with incredibly small rooms outdated bathrooms. Absolutely definitely not one of the nicer Crowne Plaza so I stayed in. For a short stay in the center of town walking distance to everything is perfect other than that she's one of the newer Ibis hotels. I'm Ambassador Platinum but I always choose Starwood... More 

Helpful?
Thank Eric M
IHGService, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Eric M, Thank you for being an IHG Rewards Club Platinum Ambassador member and for leaving us a feedback. We are pleased to know you liked the convenient location of our hotel in the area. On the other hand, we are sorry that the condition of our hotel property and the rooms fell short of your expectations. We take... More 

Mississauga, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 September 2016

We stayed on the first floor and were very satisfied. Room and hallways are a little dated but clean. Staff are very friendly and parking was quick and responsive. We were checked in in no time and connected to the free wifi. Parking is expensive but your choices are limited. You are literally walking distance from the central square and... More 

Helpful?
Thank Alan M
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Alan, thank you for your review. Everyone here is so pleased to receive this comment and we are particularly happy to read that you liked our central location. We hope we get the chance to welcoming you again soon. More 

Southampton, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 September 2016

This hotel is ideally placed and good value (although in need of some renovation). Lovely helpful staff and nice rooms. Parking is expensive locally if you are driving, Good and comfortable and worth a treat if you are staying here! Restaurant wasnt bad either!

Helpful?
Thank Tim S
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Tim, thank you for your comment. I am delighted to learn that your stay with us was a success and hope to welcome you very soon. More 

Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 September 2016

When I checked in they were sure to thank me for my loyalty but tell me that because I had booked a particular rate code that I had 2 beds - not what i had requested. Rooms are reasonably sized but nothing to write home about. The room is pleasant enough but the instant coffee is automatically a loss of... More 

Helpful?
Thank Cristene
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Cristene, thank you for your complete feedback and for taking the time to tell us about your experience in Toulouse. Please accept our sincerest apologies for the disturbances you have experienced in the morning for your taxi. We hope to welcome you back with us very soon. More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2016 via mobile

Super well situated. In middle of Toulouse.Valet parking is efficient. You call and 2 mins after the car is in front of hotel. The lounge is good too. Good variety of drinks and food. Clean. Rooms are not super bigs but can be worse . You are in Europe. Staff is professional . Gym is ok. Not super high tech... More 

Helpful?
Thank Canada12345678
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for taking the time to share your feeling after your recent stay with us. You have to know that your comment is greatly appreciated. Please contact our reservation department at your next visit on hicptoulouse@alliance-hospitality.com, we will be happy to welcome you back soon. More 

Amstelveen, The Netherlands
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 September 2016

The location is fantastic: right at the corner of Place du Capitole, the heart of the beautiful old city of Toulouse. I've stayed here twice this summer on business trips. Staff is friendly and breakfast is good. Although the rooms are fully equipped and the beds are good, the rooms felt a little outdated when compared to other 5-star hotels.

Helpful?
Thank martinus84
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for choosing to stay with us. I am happy to read you had a nice stay in our company, particularly enjoying our prime location. I hope to have the pleasure of welcoming you back. More 

Shropshire
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 August 2016

We booked the day before on the spur of the moment and had two lovely big joined rooms. Beds are very comfortable, rooms clean and spacious - minor point, the air con could be a bit cooler (it was very hot though). The location is fantastic literally on the doorstep of the beautiful Place Capitole just a short walk from... More 

Helpful?
Thank DaviesFS
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for your review. We are very happy to read your positive review about our property and staff. It is our goal to constantly provide customer satisfaction and your comments are very important. We hope to welcome you very soon. More 

Dubai, United Arab Emirates
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 August 2016 via mobile

Location is amazing. Very central. Was there for one night only on business. The room was quite spacious for a hotel in France. Breakfast is nice, not too fancy - but good enough. Staff are very friendly and unlike some hotels when concierge suggests a restaurant that isn't too good - they actually have some good suggestions.

Helpful?
Thank OVS83
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you very much for your nice review. Your positive feedback about the concierge is deeply appreciated. We look forward to welcoming you back on your next trip to Toulouse. More 

London, United Kingdom
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 August 2016

I have been staying for just two days in Toulouse and happen to book at this hotel. Long story short everything worked pretty well, the staff was friendly and helpful and the room was clean and modern. I liked it a lot and will definitely think to book it again if needed. Internet was slow in the room but very... More 

Helpful?
Thank Marco D
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Marco, thank you for taking the time to share with us your feedback. I am really pleased to read that you had a nice time with us. Your nice comment will be passed on to our staff. I hope you will come and stay with us again in the future. More 

Orlando, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2016

The Crowne Plaza is clean with a nice decor. The staff is efficient, multilingual and professional. The location on the square is excellent and breakfast is a lovely experience. It is worth every cent of the price.

Helpful?
Thank ammadrig
Didier V, General Manager at Crowne Plaza Toulouse, responded to this review

Dear Guest, thank you for your feedback and for taking the time to tell us about your experience in Toulouse. I am glad that you had a nice stay with our teams. We look forward to welcoming you at the Crowne Plaza Toulouse very soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Saint Rome
Price Range: RM488 - RM853 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#10 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toulouse staff and other travellers.
11 questions
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Questions? Get answers from Crowne Plaza Toulouse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both stays have been in Superior Rooms on south side --- no complaints.”
 of 5 bubbles DubSkaTeuchter, 7 Nov 2016 | Read review
“It doesn't matter as there are no good views around the hotel. It's better to go out and explore Toulouse city!”
 of 5 bubbles DavidWoon, 29 Oct 2016 | Read review
“Room overlooking the Place.”
 of 5 bubbles tucsonbabe, 1 Oct 2016 | Read review
“The inner rooms have views over the inner courtyard below and other rooms windows.”
 of 5 bubbles AndyTA700, 22 Aug 2016 | Read review
“Rooms overlooking the square are best, but can be noisy. Opposite the hotel is the Gambetta Bar, a great place for a late evening drink.”
 of 5 bubbles MDAP, 25 Jul 2016 | Read review
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