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Best Western Hotels Les Capitouls

156 reviews
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Traveller (29)
Room & Suite (15)
Dining (3)
Overview
  • Excellent17%
  • Very good36%
  • Average26%
  • Poor13%
  • Terrible8%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
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Reviews (156)Write a Review
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All reviewsairport shuttlepublic car parkinternet connectionbeautiful citysuperior roomclean roomplace to stayrecommend this hotelwithin walking distancemetroeuroschannelsbathtubsuitcaseskettlecafescapital
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1 - 5 of 41 reviews
Reviewed 2 weeks ago via mobile

Cracking location, very close to shopping and eating areas. Hotel is looking a little tired but the staff more than make up for that. What a great team. My son and I fancied a nightcap and the staff were attentive without being pushy, they even...More

Thank wmsallin
Response from Best Western H, Reception at Best Western Hotels Les CapitoulsResponded 4 days ago

Dear Guest, We thank you for choosing the Best Western Les Capitouls for your stay in Toulouse, and for sharing your thoughts on you experience with other TripAdvisor users. We thank you for your positive comments towards our staff. Your kind words are much appreciated...More

Reviewed 2 weeks ago

There are several things to recommend this hotel: convenient to the main train and bus stations (10 min easy walk), and easy walk to most of what you’ll want to explore around Toulouse. It’s on a Main Street that is being transformed into a mainly...More

Thank ASASG_7
Response from Best Western H, Reception at Best Western Hotels Les CapitoulsResponded 4 days ago

Dear Guest, Thank you for taking the time to post your comments following your recent stay with us here at the Best Western Toulouse Centre Les Capitouls. We are happy to read that you were satisfied with the Hotel's location which made your stay more...More

Reviewed 30 November 2017

Okay when you walk in here you think - this place needs a make-over and expectations aren't high to start with! But this place really is poor and it really wasn't all that cheap. We were only staying one night but I was tempted to...More

Thank Nicki H
Response from Best Western H, Responsable réception at Best Western Hotels Les CapitoulsResponded 4 weeks ago

Dear Guest, We thank you for having chosen the BEST WESTERN hotel LES CAPITOULS for your stay in TOULOUSE and for having taken the time to share your experience with us. We understand your disappointment with the age of our hotel. Please, note that our...More

Reviewed 19 November 2017

The hotel has a good service, several options for breakfast and very well located. It's near the Capitolio and has several options nearby for dinner restaurants. Unfortunately, there are some works in the avenue, so the access is not easy, but we could deal if...More

1  Thank SheilaTA
Response from Best Western H, Responsable réception at Best Western Hotels Les CapitoulsResponded 4 weeks ago

Dear Guest, We thank you for having chosen the BEST WESTERN hotel in TOULOUSE and for having taken the time to share your experience with us. We thank you for your kind comments concerning the service . We hope have the pleasure to welcome you...More

Reviewed 8 November 2017 via mobile

This best western is located very close to place Wilson, that I consider the heart of the pink city. Very convenient to access with public transport (airport shuttle, metro). The rooms are not very large and a bit old, but clean and with all the...More

Thank Christophe C
Response from Best Western H, Responsable réception at Best Western Hotels Les CapitoulsResponded 4 weeks ago

Dear Guest, We thank you for having chosen the CAPITOULS HOTEL for your stay in TOULOUSE and for having taken the time to share your experience with us. We hope have the pleasure to welcome you soon again. Best regards, CG

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Multilingual Staff
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$85 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Toulouse
#29 Luxury Hotel in Toulouse
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$85 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Toulouse
#29 Luxury Hotel in Toulouse
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (29)
Room & Suite (15)
Dining (3)
Hotel & Grounds (36)
Bathroom (3)
Questions & Answers
Ask a question
Jarrod H
28 April 2017|
Answer
Response from Cédric F | Property representative |
Dear Jarrod, we signed an agreement with the public car park in front of the hotel : 20€ per night instead of 26€, and you can pay directly to reception. Just park your car in the "Indigo" car park and come to reception to... More
1
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Carolyn91
18 June 2016|
AnswerShow all 2 answers
Response from Cédric F | Property representative |
Dear Carolyn, Yes, a hair Dryer is at your disposal inside your bathroom. I hope to see you soon ! Sincerely Yours. Cédric FRENEHARD General Manager
0
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Room Tips
"avoid the front of the hotel"
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"Stay away from the 3rd floor. Was moved to top ( 4th floor) where there was more sunlight."
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"ask for a room that does not face the street"
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"We stay with 4 other couples. All rooms were fine"
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