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07/05/2017 08/05/2017
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    Urban Hotel & SPA

    48 B rue de Valenciennes, 59000, Lille, France
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$58
    US$58
    Traveller (23)
    Dining (33)
    Room & Suite (17)
    L'Hermitage Gantois, Autograph Collection
    913 reviews
    #4 of 106 hotels in Lille
     
    BEST WESTERN PREMIER Why Hotel
    953 reviews
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    B&B Hotel Lille Centre Grand Palais
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    Holiday Inn Express Lille Centre
    271 reviews
    #18 of 106 hotels in Lille
     
    Overview

    • Excellent21%
    • Very good43%
    • Average24%
    • Poor4%
    • Terrible6%
    3 weeks ago
    “Nice but has growing pains”
    4 weeks ago
    “Very friendly and helpful staff”
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    3 Star Hotel
    All hotel details
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    L'Hermitage Gantois, Autograph Collection
    913 reviews
    #4 of 106 hotels in Lille
     
    BEST WESTERN PREMIER Why Hotel
    953 reviews
    #1 of 106 hotels in Lille
     
    B&B Hotel Lille Centre Grand Palais
    358 reviews
    #31 of 106 hotels in Lille
     
    Holiday Inn Express Lille Centre
    271 reviews
    #18 of 106 hotels in Lille
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 3 weeks ago

    I am fortunate because my work allows me to travel. This hotel was chosen by my employer due to availability, proximity and value for money. Cost was not a factor this time. A nice hotel about a 20 minute walk from the vibrant city centre....More

    Helpful?
    Reviewed 4 weeks ago

    Really nice hotel with excellent staff. They are really friendly and helpful. We had some problems with the room, but we could easily switch it to other. For us it was a perfect localization, close to the city center and close to the place we...More

    Helpful?
    Reviewed 8 February 2017 via mobile

    Stayed for one night just to see Lille with family, hotel location not great and surrounded area abit of a dump but it wasn't too bad getting a train there from the main Eurostar station. its lovely decor inside the restaurant and lobby area, very...More

    Helpful?
    Reviewed 29 December 2016

    Nice and pleasant stay. Staff is very friendly. Room was situated on the 3rd floor. Was extremly small. We even had to sit on the bed to undress. Roomservice could be ordered but not eaten in the room as it was too small. Breakfast was...More

    Helpful?
    Reviewed 27 September 2016

    I know there have been mixed reviews of this hotel but I spent a couple of nights here earlier in the month and enjoyed it. The building itself is very nice and the area, although somewhat down at heel, is clearly up and coming. It's...More

    Helpful?
    Response from Emmanuel T, Gérant at Urban Hotel & SPA

    Dear Gregory P Thank you for your review and comments. We opened this week our relaxation area (sauna, hammam, jacuzzi) and we hope to see you soon. Have a good day

    L'Hermitage Gantois, Autograph Collection
    913 reviews
    #4 of 106 hotels in Lille
     
    BEST WESTERN PREMIER Why Hotel
    953 reviews
    #1 of 106 hotels in Lille
     
    B&B Hotel Lille Centre Grand Palais
    358 reviews
    #31 of 106 hotels in Lille
     
    Holiday Inn Express Lille Centre
    271 reviews
    #18 of 106 hotels in Lille
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Multilingual Staff
    • Room Service
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$63 - US$128 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    Photos
    Traveller (23)
    Dining (33)
    Room & Suite (17)
    Hotel & Grounds (50)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    aliyahac
    Bonjour avez vous une chambre avec spa privatif de disponible pour le week end du 20 février ? Merci pour votre réponse
    17 February 2016|
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    freesia20
    Nous avons entendu le meme son de cloche il ya deux ans que les travaux devaient être fait et rien !!!nous étions venu avec Groupon mais argent perdu quand même Cordialement
    18 July 2015|
    Answer
    Response from | Property representative |
    Il y a deux ans c'était peut-être en projet. Actuellement, les travaux se termine au niveau -1 pour le SPA.
    0
    Votes
    Google Translation
    Paris94300
    Bonjour, Je souhaiterais venir profiter du spa avec mon chéri le week end prochain, mais au vu de tous les retours négatifs concernant l'hygiène du lieu, nous hésitons franchement... Avez vous amélioré votre service ? Et si ce n'est pas le cas, y-a t'il une garantie de dédommagement ? Franchement quand on lit que dans absolument TOUS les commentaires il est question de la saleté du spa, de la chaleur du jacuzzi, du manque de lumière ou d'équipement, je trouve ça honteux pour le cout de vos prestations. Merci de me répondre rapidement pour que je puisse aviser et aller ailleurs si tout est resté pareil. Cordialement
    31 May 2015|
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    Room Tips
    "Ask for a big room, our room was really very small !!"
    Read review