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Novotel Lille Centre Gares

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#16 of 106 Hotels in Lille
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Novotel Lille Centre Gares
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639 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Reviewed 1 week ago via mobile

Perfect for the service and location amazing hospitality gave me lots of things to make me more happy and enjoy my stay, amazing staff, receptionist. Thank you guys for the amazing service was a pleasant stay.

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Helpful?
Thank Mubarak A
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Good afternoon, Thank you so much for this nice comment, we are thrilled to read that you had a nice stay in Lille partly thanks to us ! We will be happy to see you again ! With our best wishes Sarah Reception

Reviewed 2 weeks ago

Is is like Novotel style, no hassle, comfort , nice breakfast. The hotel is close to the station and a 3 min walk to the shopping center. Parking next door, good, affordable rate through the Novotel; dicount. Would stay again. Better than average, just good

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Thank Bertie1952
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Bertie, Thank you very much for taking the time to share your opinion about Novotel Lille Centre Gares ! We are glad to read that you enjoyed your time with us and our closeness to the mall, train stations and public parking. We will certainly be glad to welcome you again ! Kind regards Sarah Reception

Slough, United Kingdom
Reviewed 4 weeks ago via mobile

Visited Lille specifically for the Xmas market and picked Novotel based on previous experience with this Company. Location was perfect for the town centre - approx 10 minutes leisurely walk. The car park was a bit of a nightmare - small spaces and very confusing. Hotel itself was of an exceptional standard with very friendly staff. Restaurant was undergoing work,...

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Helpful?
Thank Joann H
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Good afternoon, Thank you very much for your comment. We are glad that you enjoyed staying at Novotel Lille Centre Gares. It is true that we are nicely situated, close to the train stations, city center and Euralille mall. We are sorry that you were disappointed with our unlimited breakfast buffet. We hope that we will have the pleasure to...

Leicester, United Kingdom
Reviewed 17 December 2016

Stayed a week ago and found the hotel very clean, comfortable beds and quiet. The breakfast was very good, a really good selection, bacon, scrambled egg, cereal, fresh fruit, crossaints etc. Our only niggle was that there was no teabags in the room and hardly had any toilet rolls. When we went to ask for some the receptionists seemed quite...

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Helpful?
Thank Liz P
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Madam, Thank you very much for your comment. We are glad that you enjoyed staying at Novotel Lille Centre Gares ! We apologies about the tea and toilet rolls, I can assure you that it is not the usual not to provide at once some tea if needed. There are normally a few complimentary tea bags in room and...

Reviewed 15 December 2016 via mobile

Hotel şs very poor with breakfast.Dont get breakfast it will be just loss of money. And as a 4 star hotel they just give shampoo in the room;do not expect any other bath kit. The only best thing is just next to hotel there is an underground park area no need to look for a parking spot

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Thank Isil Y
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear sir or madam, Thank you for taking the time to write about your stay at Novotel Lille Centre Gares. We are sorry that our unlimited buffet breakfast did not suit you, in spite of our large variety of products. In the bathroom are provided the usual Novotel complimentary products : shower gel, shampoo and soap. If anything else is...

Croydon, United Kingdom
Reviewed 4 December 2016

We booked this Novotel as we thought it was a good location. We were not disappointed - its a short walk from Eurostar Lille, and very close to Lille Flandres station. Its also in a good location for shopping, the christmas market and bars/restaurants. The hotel is clean and rated as a four star. But it is let down by...

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Thank Wig_Traveller
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Sir or Madam, We thank you for your comment and are glad that you enjoyed your stay at Novotel Lille Centre Gares. The computer is not available for now because of the work being done in the hall, but it will be back in a short time, we apologise for the inconvenience. In room complimentary products are the same...

London, United Kingdom
Reviewed 9 November 2016

There was bit of jobsworth power on check-in. I arrived at 1345 and they wouldn't let me in until the "official" time of 1400. After that everything was fine. The room was well furnished and fairly spacious by French standards, The mattress and pillows (the most important things in a hotel room) were comfortable and the shower was hot and...

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Thank misterhappy2016
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Misterhappy2016, Thank you very much for taking the time to right us about your stay at Novotel Lille Centre Gares. We are sorry that we had to make you wait for the room, it was probably not ready yet, in those cases and if possible we ask housekeeping to make the room in priority and it takes a 20...

Reviewed 21 October 2016

Great customer service with very friendly staff. Clean rooms although feels dated. Lovely restaurant. PRking was very expensive for one night paid 21euros as there is no discount on Sundays. Great location close to train station.

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Thank Tindo2020
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Tindo2020, We are glad to read that you enjoyed the hotel and restaurant as well as the staff. Indeed the closeness of the train stations is quite usefull for our guests. We hope to see you again ! Kind regards Sarah

London, UK
Reviewed 15 October 2016 via mobile

I enjoyed the clean designs of the bedroom and the quiet ambience (I could not hear any trains despite the location). Friendly staff. Breakfast highly self-service even down to pouring your own coffee and cooking your own eggs!

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Thank nicklansley
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Nicklansley, Thank you very much for your comment. We are happy to read that you had a nice stay at Novotel Lille Centre Gares. We indeed like the "feel at home" breakfast where you have the opportunity to make your eggs the way you love them the best ! We hope to have the pleasure to see you again...

Wilmslow, United Kingdom
Reviewed 12 October 2016 via mobile

Exactly what it says on the tin!!!! Functional hotel, 10 mins from stations, small gym, clean rooms, a quiet hotel, average bar and typical continental breakfast. Friendly and helpful staff. Good wifi.

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Thank snid7
H3165, Réception at Novotel Lille Centre Gares, responded to this review

Dear Snid7, Thank you very much for your review. We are glad to read that you enjoyed staying with us and will be pleased to welcome you again ! Kind regards Sarah

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Lille Centre Gares is a modern 3 star hotel 2 min walk from Lille Flandres station, the Zenith and the Grand Palais, and 5 min from Lille Europe station and the city centre. Ideal for professional or private trips discovering all the region has to offer. 96 airconditioned rooms including 34 refurbished rooms and 5 suites. Enjoy our free fitness centre and patio. With our Family Offer available on request on Sunday you can keep your room until 5 p.m. Public parking at Lille Flandres station. ... more   less 

Additional Information about Novotel Lille Centre Gares

Address: 49 rue de Tournai, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: RM351 - RM756 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lille Centre Gares 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Novotel Lille Centre Gares Hotel Lille
Accor Lille Centre Gares
Lille Novotel
Hotel Style:
#3 Family Hotel in Lille
#8 Green Hotel in Lille
#9 Business Hotel in Lille
#11 Romantic Hotel in Lille
#11 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lille Centre Gares staff and other travellers.
6 questions
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Questions? Get answers from Novotel Lille Centre Gares staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will avoid street noise - there are 2 lifts.”
 of 5 bubbles Wig_Traveller, 3 Dec 2016 | Read review
“If you like fitness try 7 floor - that were the fitness room are located”
  • safe fridge and bluetooth speaker
  • good bath also for wheelchairs
 of 5 bubbles PetterE311, 20 Feb 2016 | Read review
“Comfortable room”
 of 5 bubbles ashleyp343, 22 Jan 2016 | Read review
“Possibly in the back, but I found it a very quiet hotel, although a busy one”
 of 5 bubbles ageena, 30 Sep 2015 | Read review
“Views all around , but we didn't see as we arrived late evening.”
 of 5 bubbles PumaSofia, 8 Sep 2015 | Read review
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