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Mercure Lille Aeroport

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Mercure Lille Aeroport
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481 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Geneva, Switzerland
Reviewed 30 May 2016

The room was great, dinner was very good and the price was quite reasonable and the staff was very friendly. The hotel location is probably not the best if you're in for some tourism but for business travel I highly recommend this hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank saranlcarvalho
Bury St Edmunds, United Kingdom
Reviewed 17 April 2016

Stayed here on business, clean rooms in good condition. As a single occupier was pleasantly surprised to get two double beds in my room. Which was on the 3rd floor. Some who were on other floors got just one bed and smaller rooms. Very clean, nice shower. Not too noisy. Internet was of average to good speed and free. Bed...

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Helpful?
Thank Barry_Suffolk
CHEFCELINE, Front Office Manager at Mercure Lille Aeroport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay in our hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

Cradley Heath, United Kingdom
Reviewed 18 February 2016

I stayed here for one night on the way home from a holiday in Switzerland. First impressions were very good. The reception and restaurant areas were nice and the receptionist was friendly. The rooms are also very spacious (my large room had two double beds) and was generally very clean, however is clear that parts of the hotel are in...

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Helpful?
1Thank David G
CHEFCELINE, Front Office Manager at Mercure Lille Aeroport, responded to this review

Dear guest, Thank you for taking the time to share your feedback. We appreciate your comments regarding your stay at the Hôtel Mercure Lille Aeroport. However, we'll try to find some explanations from the restaurant in order to improve our services qualities. Please accept our apologies... Thank you again for sharing your experience, and we hope your next visit will...

Schoten
Reviewed 24 January 2016

The hotel is located close to Lille Airport and has free parking space, the restaurant in the hotel is quite expensive for the quality you get. The staff of the hotel is not friendly and not service minded.

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Helpful?
2Thank juytters
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 10 January 2016 via mobile

We stayed here on route to Calais after our summer break... We stayed in 2014 and so we knew what to expect, but have to say we were a little disappointed with the room. Previously we had stayed on a higher floor and on this occasion we were on the ground floor and the room was tired and had an...

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Helpful?
Thank Rhodesys
CHEFCELINE, Front Office Manager at Mercure Lille Aeroport, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Aeroport. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve...

London, United Kingdom
Reviewed 6 January 2016

Review collected in partnership with Mercure Hotels
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Thank Frog2toad
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Reviewed 4 January 2016 via mobile

Two days after New Years Eve, hotel was like a ghost house - empty! Nobody was here except 3 of us. 5 mins drive from Lille Airport, 25 mins to town. Building is rather ugly and boring, very long corridors with giant fire extinguishers hung every 2 meters! Rooms - typical Mercure room - cozy and good bed. Privilege room...

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Helpful?
Thank MikeStud
CHEFCELINE, Front Office Manager at Mercure Lille Aeroport, responded to this review

Dear guest, Thank you for taking the time to share your experience at the hotel. We very much appreciate your comments regarding your room, restaurant and hotel services... Unfortunately, at this time of the year, our hotel is very quiet... We hope to see you again to discover it with a lot of people ! ;-) Best regards, Rémi Assistant...

Essex, United Kingdom
Reviewed 28 December 2015

Stayed overnight. The rooms are spacious and most have two large double beds in them. Tea and coffee making in room. Comfortable beds, and very clean. Useful safe in room and free WiFi that works well. There was no noticeable noise from either the airport or the motorway which are both right next door. Restaurant and bar were very pleasant...

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Helpful?
Thank J_and_D_Essex
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Dear guest, Thank you very much for your review about your stay. We're very happy that you enjoyed your stay in our hotel. See you soon ! Best regards, Rémi, Assistant front office manager

Liverpool, United Kingdom
Reviewed 28 December 2015

Yes I was one of those in groups that individual travellers and hotel staff dislike but provide economical assistance to hotel miles from anywhere ! One night early December stayed. Check in and menu choice great. Dinner quality was not very good. Bar staff overwhelmed and not very skilled in serving beer ( 9 euros per 500mls) that we had...

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Helpful?
Thank StPolo
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Dear guest, We're very sorry for the trouble you have met at the bar and the restaurant, please accept our apologies. I will check with the food and beverage manager what's happened. Best regards, Rémi Assistant front office manager

Perthshire Scotland
Reviewed 2 October 2015

Stayed there for 3 nights whilst taking part in 100th anniversary of the Battle of Loos. The hotel accommodation was organised by bus tour company. The hotel is out of town some distance from Lille. Room was fine, large and large bathroom, hair drier, kettle and tea and coffee, no fridge. Free wi fi. I was in a room nearly...

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Helpful?
1Thank lizzie12
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Dear Madam, Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Near to the airport and a few minutes from the Pierre Mauroy stadium and the center of Lille, the Mercure Lille Aeroport hotel welcomes you for your family vacations or business trips. Take advantage of our free airport shuttle. The amenities at our hotel will surpass all your expectations: spacious rooms, bar and fitness room, gourmet cuisine in both our restaurants. Everything is designed with our enjoyment in mind. ... more   less 

Additional Information about Mercure Lille Aeroport

Address: 110 Rue Jean Jaures, 59810, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: RM330 - RM610 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lille Aeroport 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Mercure Lille Aeroport Hotel Lille
Accor Lille Aeroport
Hotel Style:
#18 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Lille Aeroport staff and other travellers.
4 questions
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Questions? Get answers from Mercure Lille Aeroport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think you would be better on the 2nd or 3rd floor and at the back. Noise wasn't a problem but it is quieter.”
 of 5 bubbles Barry_Suffolk, 16 Apr 2016 | Read review
“Long corridors so if walking's an issue tell them.”
 of 5 bubbles lizzie12, 2 Oct 2015 | Read review
“school parties. Very excited large group checking in 2nd night some of our coach party in another section of the hotel bothered by noise in the evening. Breakfast area not affected they must have separate area”
 of 5 bubbles hmmears, 7 Jun 2015 | Read review
“quiet all around”
 of 5 bubbles CHUNARAG, 4 Jun 2015 | Read review
“The hotel is on the outskirts of Lille where there are no local restaurants or bars and, unless, you have a car, is isolated for night time social activities.”
 of 5 bubbles 618JohnS, 15 Nov 2014 | Read review
5 of 5