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Mercure Rouen Centre Cathedrale Hotel

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Mercure Rouen Centre Cathedrale Hotel
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1,294 Reviews from our TripAdvisor Community

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Showing 594: English reviews
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London, United Kingdom
Reviewed 4 days ago NEW

Stayed in the Mercure Rouen Center Cathedrale hotel for 3 nights in a junior suite. The junior suite looks as though they've just knocked two rooms together and made one into a living area and the other the bedroom. Whilst the overall suite is of a decent size, the bathroom is pretty compact. There was a lot of wasted space...

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Thank Fierce-Spicy-Chilli
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 16 October 2016 via mobile

Couldn't ask for a better location as it is right next to the cathedral. The hotel has been modernized and has a very accommodating staff. The rooms are small but the bed was comfortable and it was pretty quiet. The bathroom was tiny and the shower had one of those modern hand held shower heads. They offer a great breakfast...

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Thank barry51555
About Hotel's Favourite Review
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Barry, We thank you very much for your comment. We are glad to know that you enjoyed your stay and our new refurbished hotel. I will share your satisfaction with my staff as soon as possible. For environmental reasons, we do no longer offer the small vials, but there is a bottle of shampoo-soap in the shower. We hope...

Reviewed 2 weeks ago via mobile

The hotel is in a great location for nearby sights and restaurants, being less than 50m from Rouen cathedral. At the time of visiting there were quite a bit of nearby roadworks, which coupled with the amount of one way streets, made it difficult to navigate to the parking garage. The garage itself is safe and connects with the hotel...

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Thank Paul R
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Paul, We would like to thank you for this comment. It is a pleasure to read you enjoyed your stay, our newly refurbished rooms and our breakfast. I will share your satisfaction with my team as soon as possible. We are sorry about the roadwork in the street. We added road signs to facilitate the way to the hotel....

Dinteloord, The Netherlands
Reviewed 2 weeks ago via mobile

Average hotel in city center. Very hard to reach by car, no parking for mini van available. Beds are very hard and uncomfortable. Great breakfast, friendly people. From hotel to center is approx 5 minutes walk. Recommended for 1 night

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Thank Hans v
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Hans, Thank you for sharing your experience and noticing our friendly and helpful staff. As you said, the hotel is located in the historical and pedestrian city center, which explains the parking size. The closest parking for mini van is the one "Haute Vieille Tour". The bedding has been completely changed during the hotel renovations. We added an on-mattress...

Lynnwood, Washington
Reviewed 3 weeks ago via mobile

This hotel was great for the price! Our room was a great size, and in a fantastic location! The staff was very helpful. If you are planning on renting a car, call ahead because they have size restrictions. We were able to keep our rental van at the train station parking lot until we departed the following day.

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Thank krissin110
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this comment. It is a pleasure to read you enjoyed your stay in Rouen. As you said, the hotel has a great location in the historical city center. That is why your car must be lower than 1,85 meter to enter in our parking. We hope to welcome you again,...

Sydney, Australia
Reviewed 18 January 2017

We enjoyed our stay at this modern well appointed hotel. Rates were good and our family room had plenty of space for three adults. The staff were friendly and helpful and the lady who did the night desk went out of her way to help us get a restaurant booking for New Year's Eve. The hotel was difficult to find...

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Thank kennethg578
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Kenneth, We would like to thank you for your nice comment, We are pleased to read you enjoyed your stay in our newly renovated hotel. I will share your satisfaction with my team as soon as possible. As you said the hotel has a great location, in the historical city center, which explain the challenge it might be to...

auckland, nz
Reviewed 13 January 2017

The hotel is situated right by the main cathedral Rouen. it is within easy walking distance to all the sites and the main shopping strip. We did our own walking tour and completed it in just over 2hours covering all the historic areas of Rouen. We got a deal where the mini bar was free and received a room upgrade...

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Thank hornboy
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you for your recommendation and for sharing your experience. We are glad to know you enjoyed your stay, especially our great location in the historical city center. If needed, our team is always glad to guid you to the best places of Rouen. We would be happy to welcome you again, Best Regards, C.POMAREDE - Directeur Mercure...

Wolfville, Canada
Reviewed 29 November 2016

We stayed at the Mercure Rouen Centre Cathedrale Hotel for three nights in October, and there are lots of positives. We took a cab from the train station, so didn't have any difficulty getting to the hotel, and as claimed it is very close to the Cathedral - I'd say a ball's throw. The Mercure Centre was within walking distance...

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2Thank ToTravelIsBrilliant
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you very much for your comment on Tripadvisor. We are glad to know that you enjoyed your stay, our newly renovated rooms and our helpful staff. I will share your satisfaction with my team as soon as possible. We take into account your remark regarding our beds, we are planning to buy mattress cover to improve your...

Toronto, Canada
Reviewed 22 November 2016

Situated on a quiet, narrow street in Old Rouen and a few steps away from the Cathedral, this hotel is an ideal choice for business and pleasure travelers looking for a convenient and central location. The lobby is bright, with a dining and bar area adjacent to reception. Rooms are spacious,clean and well-equipped. Our room overlooked rue de la Croix...

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1Thank davidlocke2015
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear David, We would like to thank you for your great comment and noticing our friendly and helpful staff. We are glad to know that you enjoyed your stay, our newly renovated rooms and I will share your satisfaction with my team as soon as possible. We hope to see you again at the Mercure Rouen Centre Cathedrale. Best regards,...

Reviewed 19 November 2016 via mobile

The hotel is great because in the pedestrian area, but it's a problem to get there even with the navigator: after half hour I finally found a police patrol that brought me there. The hotel is a little bit old but well refurbished according the Mercure standard. Is in a great position, just two steps out the Cathedral.

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Thank Sandro S
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Sandro, Thank you for your comment. We are pleased to read you liked our newly renovated hotel, our great location near the Cathedrale in the city center of Rouen. In order to easier find us you can indicate "Rue des Arsins" in your satnav. We would be pleased to welcome you again, Best regards, C.POMAREDE

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Right in the centre of Rouen, at the foot of one of the most beautiful cathedrals in France, the Mercure Rouen Centre is an ideal hotel for exploring the attractions of this medieval city including the Old Market Square and the Gros Horloge clock tower.The hotel features 125 soundproof, airconditioned rooms, including 4 suites, WiFi in all areas, bar, room service and meeting facilities. Ideal location, not far from the station, in the peaceful pedestrian area of Rouen. Private pay car park. ... more   less 

Additional Information about Mercure Rouen Centre Cathedrale Hotel

Address: 7 rue Croix de Fer, 76000, Rouen, France
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: RM411 - RM664 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Rouen Centre Cathedrale Hotel 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Mercure Rouen Centre Cathedrale Hotel Rouen
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel France, Europe
Hotel Style:
#2 Business Hotel in Rouen
#4 Luxury Hotel in Rouen
#5 Family Hotel in Rouen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Rouen Centre Cathedrale Hotel staff and other travellers.
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Questions? Get answers from Mercure Rouen Centre Cathedrale Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“508 has view of Cathedral, lovely feel of old, inner city. Amazing.”
 of 5 bubbles easypeasy2013, 5 Nov 2016 | Read review
“Top floor is best”
 of 5 bubbles tonyinbrighton, 3 Nov 2016 | Read review
“Quieter floors higher up”
 of 5 bubbles Homerdean, 10 Oct 2016 | Read review
“A fourth floor room with a cathedral view is highly recommended”
 of 5 bubbles FoodieOswestry, 2 Oct 2016 | Read review
“See if you can get a Cathedral View”
  • View from the room of Rouen Cathedral
  • Huge TV and desk area
  • View from the room over Rouen
  • The Room
 of 5 bubbles Tebbski, 12 Sep 2016 | Read review
5 of 5