We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Mercure Rouen Centre Cathedrale Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Mercure Rouen Centre Cathedrale Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,241 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mercure Rouen Centre Cathedrale Hotel
See the most recent reviews
Showing 588: English reviews
Los Angeles, California
Reviewed 16 October 2016 via mobile

Couldn't ask for a better location as it is right next to the cathedral. The hotel has been modernized and has a very accommodating staff. The rooms are small but the bed was comfortable and it was pretty quiet. The bathroom was tiny and the shower had one of those modern hand held shower heads. They offer a great breakfast...

 Report
Helpful?
Thank barry51555
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Barry, We thank you very much for your comment. We are glad to know that you enjoyed your stay and our new refurbished hotel. I will share your satisfaction with my staff as soon as possible. For environmental reasons, we do no longer offer the small vials, but there is a bottle of shampoo-soap in the shower. We hope...

Denver, CO
Reviewed 13 October 2016

My husband and I stayed at this hotel for one evening. It was centrally located and easy to get to many places in Rouen by foot. Hotel staff was friendly and professional. Our room was spacious, clean and cozy. It was quiet at night so we slept well. A good experience overall, would return.

 Report
Helpful?
Thank Rockymtndreamer
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at the Mercure Rouen Centre Cathédrale. It is a pleasure to read your satisfaction and you noticed the quality of our services. We would be happy to welcome you again in our hotel, Best Regards, C.POMAREDE

Exeter, United Kingdom
Reviewed 10 October 2016

No reservation when we turned up late on Friday night. 6 of us, 4 rooms booked 6 months ago and all confirmed by Booking.com. Receptionist says this 'always happens'. Had 4 rooms luckily but not the ones we would have chosen. Booking.com and hotel Mercure both blame each other. Book direct with company. Also parking has height and width restriction...

 Report
Helpful?
Thank Homerdean
Oswestry
Reviewed 2 October 2016

In the heart of the old part of the city and right by the cathedral this is the perfect hotel from which to explore Rouen. True, you do need a SatNav to find your way through the labyrinth of narrow pedestrianised alleyways that make up the old city but once in and the car is in the very tiny spaces...

 Report
Helpful?
Thank FoodieOswestry
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, We thank you very much for this comment on Tripadvisor. We are glad to know that you enjoyed your stay and I will share your satisfaction with my staff as soon as possible. For your next stay, to find us more easily, we advise you to indicate "Rue des Arsins" in your satnav. It would be a pleasure...

St. George, Canada
Reviewed 27 September 2016 via mobile

We stayed 3 nights in this hotel recently. The proximity to the Cathedral and the major sights was a real plus. We parked under the Palais de la Justice and walked over; not a problem even with the cobblestones. The staff at this hotel are very accommodating and friendly. The room was great, we were able to unpack & unwind...

 Report
Helpful?
Thank mdfw2gc
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, We would like to warmly thank you for this comment on Tripadvisor. We are pleased you appreciated our friendly staff, our location in the city center and the breakfast. It would be a pleasure to welcome you again, Best regards, C.POMAREDE

Cambridge
Reviewed 24 September 2016

Very close to the Cathedral and within walking distance of all the major sights. We stayed in a "Privilege" room but am not so sure if it really is value for money. A Nepresso machine, a kettle, assortments of beverages and soft drinks were part of the deal. However, only 2 paper cups were provided which seems a bit downmarket....

 Report
Helpful?
Thank Jasmond
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Jasmond, Thank you for your comment on Tripadvisor. We are glad you appreciated our nice location and our newly renovated rooms. We take your remarks into account, however the paper cup are more here for hygiene than less work for housekeeping. We would be pleased to see you again in our establishment, Best regards, C.POMAREDE

High Wycombe, United Kingdom
Reviewed 22 September 2016

It may be hard to find in a car, and using the parking is truelly challenging, but a visit to the Rouen Mercure is just amazing, being just next door to the cathedral, a short walk from the stunning clock and the market square. There are other great examples of architecture all around, and some really magnificent restaurants just outside...

 Report
Helpful?
1Thank DonPageDownley
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, We thank you very much for sharing your experience. We are glad to know that you enjoyed your stay and our newly renovated hotel. Next time, to easier find us by car, we advice you to indicate "Rue des Arsins" on your satnav. We will be happy to welcome you again at the Mercure Rouen Centre Cathedrale., Best...

Calgary, Alberta
Reviewed 20 September 2016

The room was a good size and lighting, especially in the bathroom, was acceptably bright. The breakfast selection was adequate. One drawback to the room was that it lacked shelves/drawers to permit my wife and I to unload our suitcases. Another drawback was that the only mirror existed in the bathroom and there was no plug for the hair dryer...

 Report
Helpful?
Thank j1445w
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you for your comment. It is a pleasure for us to read that you enjoyed your stay. We take your remarks into account in order to improve our services. The mirror for the room and the hair dryer have been ordered and we will have them soon. We would be pleased to welcome you again, Best regards,...

Birmingham, United Kingdom
Reviewed 14 September 2016

The hotel was very difficult to find even with a car satnav plus google maps on an iPhone. The access road is not shown on satnav and is a very narrow mediaeval street barely wide enough for a car. It took us nearly an hour of driving around the Rouen one way system before we found the hotel. The car...

 Report
Helpful?
Thank eric_williams53
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Eric, Thank you for your comment. We are truly sorry about your misfortune in the parking and during your stay. In order to find us easily, we advise to enter Rue des Arsins into the satnav instead of Rue St Nicolas. Please be ensured, we take your remarks into account to improve our services. We hope that we will...

London, United Kingdom
Reviewed 13 September 2016

Stayed here for 2 nights for a visit to Rouen at the end of August. The hotel was about a 15/20 min walk from the main station down into the heart of the old city centre of Rouen, pretty much next to the huge and impressive Rouen Cathedral. The room was on the top floor (5th floor) and had a...

 Report
Helpful?
Thank Tebbski
Christophe P, Directeur général at Mercure Rouen Centre Cathedrale Hotel, responded to this review

Dear Guest, Thank you for your comment. It is a pleasure to read that you enjoy the benefits of the hotel and you had an almost perfect stay, We hope to see you again in our establishment, Best Regards, C.POMAREDE

282 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (243)
Viewed
Room/Suite (69)
Viewed
View from Room (26)
Viewed
Hotel & Grounds (37)
Viewed
Bathroom (14)
Viewed
Dining (8)
Viewed
Family/Play Areas (2)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Room/Suite (16)
Viewed
Dining (6)
Viewed
Hotel & Grounds (3)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Rouen hotels
0.5 km away
Hotel de Bourgtheroulde, Autograph Collection
1.5 km away
Novotel Suites Rouen Normandie
0.6 km away
BEST WESTERN Hotel Litteraire Gustave Flaubert
Show Prices
Show Prices
Show Prices
0.9 km away
Mercure Rouen Champ de Mars Hotel
0.9 km away
Ibis Rouen Champ De Mars
0.5 km away
Hotel Morand
Hotel Morand
#9 of 51 in Rouen
290 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Right in the centre of Rouen, at the foot of one of the most beautiful cathedrals in France, the Mercure Rouen Centre is an ideal hotel for exploring the attractions of this medieval city including the Old Market Square and the Gros Horloge clock tower.The hotel features 125 soundproof, airconditioned rooms, including 4 suites, WiFi in all areas, bar, room service and meeting facilities. Ideal location, not far from the station, in the peaceful pedestrian area of Rouen. Private pay car park. ... more   less 

Additional Information about Mercure Rouen Centre Cathedrale Hotel

Address: 7 rue Croix de Fer, 76000, Rouen, France
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: RM403 - RM564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Rouen Centre Cathedrale Hotel 4*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Odigeo, ACCOR, Priceline and Hotels.com so you can book your Mercure Rouen Centre Cathedrale Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Rouen Centre Cathedrale Hotel Rouen
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel France, Europe
Hotel Style:
#2 Business Hotel in Rouen
#4 Luxury Hotel in Rouen
#5 Family Hotel in Rouen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Rouen Centre Cathedrale Hotel staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Mercure Rouen Centre Cathedrale Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“508 has view of Cathedral, lovely feel of old, inner city. Amazing.”
 of 5 bubbles easypeasy2013, 5 Nov 2016 | Read review
“Top floor is best”
 of 5 bubbles tonyinbrighton, 3 Nov 2016 | Read review
“Quieter floors higher up”
 of 5 bubbles Homerdean, 10 Oct 2016 | Read review
“A fourth floor room with a cathedral view is highly recommended”
 of 5 bubbles FoodieOswestry, 2 Oct 2016 | Read review
“See if you can get a Cathedral View”
  • View from the room of Rouen Cathedral
  • Huge TV and desk area
  • View from the room over Rouen
  • The Room
 of 5 bubbles Tebbski, 12 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay