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Hotel Royal Mirabeau by HappyCulture

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Hotel Royal Mirabeau by HappyCulture
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203 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Johannesburg, South Africa
Reviewed 4 weeks ago via mobile

As a occasional visitor to Royal Mirabeau over the last few years due to the proximity to the business park, I knew what to expect. However, after an overnight flight from Johannesburg to be awoken by bites from bed bugs at 00:00 is not pleasant. Room changed and cream provided by night receptionist does not make up for this awful...

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Helpful?
Thank Jadestream
Pascal D, Directeur général at Hotel Royal Mirabeau by HappyCulture, responded to this review

Dear Mister Boyd, I am sincerely sorry about the inconvenience which you have sudden. Know that we blocked this room and proceeded to a treatment of decontamination. We arrange the pressing for you of all your clothes to prevent of any other inconveniances. As you know certainly, bed bugs do not absolutely result from a lack of hygiene. They are...

Maastricht, The Netherlands
Reviewed 4 September 2016

Stayed here for 7 nights during a conference, where to start, rooms are ok but a bit outdated and not very clean, dust on the floor and not a very clean bathroom. However the worst thing is the staff and organization of the hotel and the horrendous food quality and prices. One evening we had dinner with our group and...

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Helpful?
Thank JvdM1985
Pascal D, Directeur général at Hotel Royal Mirabeau by HappyCulture, responded to this review

Dear Sir, First many thank you for your comment. This seminary which come every 2 years in our hotel was organized between your leaders and the hotel manager. We are nevertheless specialists in the organization of seminaries, but we meet every 2 years problems of organizations with your seminary of superior school students. The changes of meal plans, the unregistered...

Tottenham
Reviewed 10 July 2016

We used this hotel as accommodation for the Euro semi Final on 7 July. Due to the absolute lack of taxis before the game we couldn't check in until after the match. When we arrived, the man behind the reception desk was not the happiest chap. He gave us our room keys and that was that. We asked if we...

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Helpful?
Thank Stephen P
Pascal D, Directeur général at Hotel Royal Mirabeau by HappyCulture, responded to this review

Dear guest, thanks so much for visiting us. We were dismayed to read that you were not at all impressed on this trip. Our apologies for the inconveniences you had during your trip during the Euro semifinal. Best regards

Plettenberg Bay, South Africa
Reviewed 9 July 2016

What a pleasant surprise, clean air conditioned room, silent and had view over golf and pool, bed comfortable, bathroom had bath and shower and all worked well, towels clean, toilet separate with little toilet roll holder which was badly placed but really not an issue, TV, wifi, fridge, absolutely way above my expectations. Pool lovely and towels available. Restaurant superb...

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Helpful?
Thank winogabon
Pascal D, Directeur général at Hotel Royal Mirabeau by HappyCulture, responded to this review

Dear Guest, We want to take this opportunity to thank you for the review you’ve written about your stay in our hotel! On another note, we were glad to read that you got to experience some great service by the team, Our team work so hard to ensure that all of our guest have a great time and it’s nice...

Newcastle-under-Lyme, United Kingdom
Reviewed 23 April 2016

This is really a business hotel in a commercial area and since it is quite a way outside of the town not ideal for tourists though there is a bus service. Our room was clean and comfortable and the staff friendly. The food was simple and well cooked.

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Helpful?
Thank jchrisj52
Bénédicte D, Directeur général at Hotel Royal Mirabeau by HappyCulture, responded to this review

Dear Guest, Many thanks for your comment on Trip Advisor. Our hotel is effectively located on a business area and perfect for business trip. We are happy that you was enjoy about your clean and comfortable room. Concerning the food, simple, fresh and good food is what we expect to propose to our guests See you soon Best regards

Sydney, Australia
Reviewed 4 February 2016

3 to 3.5 Star 4 / 10 In in industrial neighbourhood , it has 1980's décor in Tan and teal. Good points :plenty of parking , Room has A/C , queen sized bed was comfortable enough. Bad points Water pressure variable , limited restaurant menue and no room service , no mini bar , no clock. Breakfast buffett is quite...

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Helpful?
Thank Paul D
Bénédicte D, Directeur général at Hotel Royal Mirabeau by HappyCulture, responded to this review

Dear Mr Paul D. , We want to take this opportunity to thank you for the review you’ve written about your stay in our hotel!. Our parking is actually large with more than 100 seats, and free which is a beautiful economy compared to downtown that is paying. Our rooms are spacious, with all the modern conveniences. However I do...

Seattle, Washington
Reviewed 17 January 2016 via mobile

Inexpensive business hotel in an industrial park. About seven kilometers outside of Aix. Rooms clean, people are nice. Good view from balconies. Had a pool but it's too cold in January to use it. Breakfast included in room charge. About €50 from airport by taxi.

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Helpful?
Thank Bill C
Bénédicte D, Directeur général at Hotel Royal Mirabeau by HappyCulture, responded to this review

Dear Sir, thank you for your comment. Our hotel is effectively located 10 minutes from Aix-en-Provence center. Standing an industrial park by a Golf, we have indeed an exceptional view of the mountain Sainte Victoire. I invite you to enjoy beautiful days on our garden and great pool! Regarding our rates, we currently offer strong promotions, this is the time...

Reviewed 5 December 2015 via mobile

It's nothing more then a old fashioned hotel, the picture does not cover the actual situation. It smells dirty, the rooms are very warm and ventilation does not work properly. Breakfast is nothing special, cheap. The bar was almost closed, we had to ask for a drink, personal was difficult to find. At 10.30 pm something drinking in this hotel...we...

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Helpful?
Thank P S
Bénédicte D, Directeur général at Hotel Royal Mirabeau by HappyCulture, responded to this review

Thank you for taking the time to share your review on Tripadvisor. Our rooms are not with modern furniture’s it’s true but rooms are clean. Concerning the ventilation, we did not registered any request or complaint from our guests. Please advise directly the front desk in this case. Our breakfast propose a large choice of bred, pastry yoghurt, sausage, bacon,...

Reviewed 13 September 2015

There was almost no internet at my room. The room was clean, but not fancy. The bathroom is good and clean. But there was for example a broken part on my shower that I had to ask them to replace the next day. The vegetables for breakfast was not washed properly and one could see the soil between the vegetable...

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Helpful?
Thank Mohsen T
Bénédicte D, Directeur général at Hotel Royal Mirabeau by HappyCulture, responded to this review

Dear Customer, Thank you for taking the time to share your experience on Tripadvisor. We are glad to hear that you had no internet connection in your room. We are equipped with optical fiber Internet that allows us to have a very high speed, we are so surprised. Especially as our technical register does not mention anomalies. We are very...

Reviewed 24 July 2015

The hotel has just too many short comings to even make it an average stay. I would give it the worst rating but then again this wouldn't be fair to the staff of the hotel. An uncompleted list of complaints: - The hotel feels not clean in general. It feels generally worn down, the wall comes off in certain places...

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Helpful?
Thank Pascaaaaaaaal

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Royal Mirabeau Hotel is located at 15min far from Aix-en-Provence next to a golf and face to the Sainte Victoire Mountain. Our rooms with the Provence colours have A/C, TV with Canal+; free wifi and a roomservice. The hotel offers you a bar-restaurant, l'Amandier ruled by the Chief Bernet, and a swimming-pool outside. ... more   less 

Additional Information about Hotel Royal Mirabeau by HappyCulture

Address: 775, rue Jean Rene Guillibert Gauthier de la Lauziere, 13591, Aix-en-Provence, France
Region: France > Provence > Bouches-du-Rhone > Aix-en-Provence
Price Range: RM338 - RM785 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Royal Mirabeau by HappyCulture 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Royal Mirabeau Hotel Aix-En-Provence
Royal Mirabeau Aix En Provence
Hotel Style:
#16 Luxury Hotel in Aix-en-Provence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Royal Mirabeau by HappyCulture staff and other travellers.
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Questions? Get answers from Hotel Royal Mirabeau by HappyCulture staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One overlooking pool. Take sandwiches if you fancy a snack.”
 of 5 bubbles 937StephenP, 9 Jul 2016 | Read review
“Ask for new room on top floor pool side”
 of 5 bubbles winogabon, 9 Jul 2016 | Read review
“take a room with an open view toward the forest and valley.”
 of 5 bubbles mohsent2013, 13 Sep 2015 | Read review
“Choose a room with a balcony to the pool side.”
 of 5 bubbles Portuguese_Tourist_0, 26 Jul 2014 | Read review
“They are all quite as this hotel is out of the way”
 of 5 bubbles m50ell, 27 May 2014 | Read review
5 of 5
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