We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN PLUS Hotel Massena Nice

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN PLUS Hotel Massena Nice
BEST WESTERN PLUS Hotel Massena Nice
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,065 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN PLUS Hotel Massena Nice
See the most recent reviews
Showing 568: English reviews
Rio de Janeiro, RJ
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 September 2016 via mobile

It's a great hotel! I stayed there 2 times and had a nice experience. Location is really good. There are a lot of restaurants and shops around. They offer excellent breakfast and the staff is friendly. The rooms were both very clean and comfortable.

Helpful?
Thank Natalie R
Management response:

Dear Guest, We are delighted to read your kind words about the warm and efficient service, as we take pride in making our guests stay the most enjoyable and memorable one. Please be assured that your comment has been shared with all our teams as this is so rewarding for all of us. It will be a pleasure to welcome... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2016 via mobile

Good location, close to bars and restaurants. Short walk to the promenade. All staff were friendly and helpful. Our room was quite small but very clean and comfy bed. The valet parking was expensive but was very convenient and saved us searching for somewhere to park.

Helpful?
1 Thank Gill H
Management response:

Dear Guest, Thank you for your review on Trip Advisor, following your stay at Hotel Massena. We are pleased to read that you enjoyed you stay and especially the central location of the hotel, the professionalism of our hotel staff and for the clean room and comfy bed. We hope to welcoming you back to the Hotel Massena during your... More 

Almelo, The Netherlands
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 September 2016

We stayed a few nights in hotel Massena. The location is very good, not to far away from the old city, and just a short walk to the famous Promenade des Anglais. Room was not too big but efficient with nice bed. Breakfast was quite OK. Very good hotel both for business as for leisure

Helpful?
Thank 34Andr_L_1234
Management response:

Dear Guest, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your comment. I am looking forward to the pleasure of welcoming you in the future. Best Regards, Stéphane MATTIOLO Room... More 

Lincolnshire, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016

The hotel was in a perfect location for us, just off the lovely Place Massena and a short stroll to the Promenade. The room was comfortable and clean. Breakfast was plentiful with an excellent choice. All of the staff were polite and most helpful. Nothing was too much trouble. We would definitely stay there again.

Helpful?
Thank Marlene W
Management response:

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay at the hotel Massena. It is always pleasant to read such kind comments. We are very pleased to learn that you enjoyed your stay and everyone works hard because the satisfaction of our customers is our priority, we strive to offer the best... More 

Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 September 2016 via mobile

We stayed here as part of our tour, for 3 nights. The rooms although not large by Aussie standards are just fine. The shower is a step over bath, which is not good for some. The staff were friendly, and the breakfast offers choice. The location close to the tram, and not far from the old town, and the beach,... More 

Helpful?
Thank Malcolm O
Beirut
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 September 2016 via mobile

Very nice hotel, excellent customer service and very well trained staff Rooms are neat and clean; hotel is perfectly located with easy access to the promenade, the train station and the place massena Strongly recommended

Helpful?
Thank Joanna F
Jakarta, Indonesia
Level Contributor
154 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 8 September 2016 via mobile

For a 4 stars hotel, this hotel provided minimum bathroom necessities. No tissue paper, no toothbrush! I even had to ask them to refill the soap. Breakfast was below standard. The quality of the fruits were so sad. Plus side: their location is good and the room is spacious.

Helpful?
Thank KateSiena
Melbourne
Level Contributor
107 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 7 September 2016 via mobile

We changed rooms after one night as the fan for the aircon was faulty and we wanted a little more space. The staff were so amazing accomodating and helpful and upgraded us the next day for a small nightly additional charge. Buffet breakfast is ample. Remember that.its a little like a cafeteria but honestly its great value. Its simple but... More 

Helpful?
Thank Senspirational
Durham, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 September 2016

This is a very good hotel, in an excellent location. It is within 10 minutes walk of the sea front and 5 minutes walk of the old town. The room was adequate in size, clean and comfortable with tea and coffee making facilities. The rooms were slightly quirky in that the toilet was in a very small room and separate... More 

Helpful?
Thank liz_hegarty
kansas
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 September 2016 via mobile

This is a great hotel location. The staff has been perfect and very helpful. There are many tours you can take friends m this locations. Old town and the beach are very close. Thank you to the hotel for everything. We with a tour group and they still treated us so well. I will be back!

Helpful?
Thank lovesdogskansas

406 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (179)
Viewed
Room/Suite (36)
Viewed
View from Room (6)
Viewed
Dining (5)
Viewed
Hotel & Grounds (36)
Viewed
Bathroom (15)
Viewed
1:54
Videos (1)
Viewed
Other (80)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (157)
Viewed
Deluxe Double Room (23)
Viewed
Deluxe Room (24)
Viewed
Privilege Room (17)
Viewed
Dining (22)
Viewed
Sofia Suite (34)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (70)
Viewed
Hotel & Grounds (33)
Viewed
Room/Suite (15)
Viewed
Bathroom (5)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nice hotels
Jardin Albert 1er
Mercure Nice Promenade des Anglais
Show Prices
Show Prices
Show Prices
Centre
Boscolo Exedra Nice, Autograph Collection
Hotel Villa Victoria
#10 of 211 in Nice
755 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Real Boutique Hotel in Nice with a character and its famous Belle Epoque facade of the early century, the BEST WESTERN PLUS Hotel Massena Nice welcomes you in a friendly atmosphere. 4 Star hotel with all the comforts in the heart of Nice, the BEST WESTERN PLUS Hotel Massena Nice is the perfect place to stay in Nice for all shopping enthusiasts. All the fashion and luxury within walking distance from the hotel: Galeries Lafayette, Louis Vuitton, Hermes, Dior, etc. On the services side, the hotel has a private garage with valet service, air conditioning, free Wi-Fi, room service in partnership with Brasseries Gioffredo, and more. Many restaurants are also close to the hotel. Recent renovations have been made to provide a better quality of services. The 110 rooms and suites of the BEST WESTERN PLUS Hotel Massena Nice, fully equipped with new high-end luxury bedding, invite the client to relax between two different activities in the capital city of the French Riviera. On the business side, the hotel has a conference room for up to 45 people. And for Incentives up to 150 delegates for reward travel. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Massena Nice

Address: 58 rue Gioffredo, 06000 Nice, France (Formerly L'Hotel Massena)
Region: France > Provence > French Riviera - Cote d'Azur > Nice > Centre
Price Range: RM351 - RM962 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel Massena Nice 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Odigeo, Expedia, Priceline, HotelTravel.com and Travelocity so you can book your BEST WESTERN PLUS Hotel Massena Nice reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
l Hotel Massena
l Hotel Nice
Hotel Style:
#14 Luxury Hotel in Nice
#37 Romantic Hotel in Nice
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Massena Nice staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from BEST WESTERN PLUS Hotel Massena Nice staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing away from the street are very quiet but can conduct air conditioning sound at night.”
 of 5 bubbles lynnmml, 22 Nov 2016 | Read review
“It was apparently a bit noisy on the street at the side of the hotel. The front and back were fine.”
 of 5 bubbles Toots14, 2 Nov 2016 | Read review
“our room was on 6th floor looking over a courtyard no noise”
 of 5 bubbles nanny1949-6, 29 Oct 2016 | Read review
“Rooms at rear are quietest I've ever stayed in.”
 of 5 bubbles grmljag, 25 Oct 2016 | Read review
“Close to the train station and close to the main square.”
 of 5 bubbles 717daled, 23 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay