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Kyriad Marseille Centre

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317 Reviews from our TripAdvisor Community

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Showing 28: English reviews
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Reviewed 19 December 2016

Room is to small, checking out takes to long, and bill was not done as agreed, so found an other hotel for the next visit, even when rooms was not as modern and new, at least they was bigger, almost Luxury price for max. Budget room

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Helpful?
Thank Marcel C
KyriadParadis, Directeur général at Kyriad Marseille Centre, responded to this review

Dear Mr Marcel C, We thank you for your comment further to your stay in our hotel last summer. The strong activity generated in July by the EURO SOCCER actually led to a momentary increase of our rates. I do understand your surprise, even if it is exactly this system of dynamic pricing that allows us to offer particularly attractive...

UK
Reviewed 18 October 2016

Location is fine with brilliant and ever so helpful staff. The downside is that the beds are very uncomfortable and hard. Breakfast was pricey -a continental with limited choices and there were plenty of alternatives within walking distance. Loved the central location though.

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Thank ChrisB090
Bengaluru, India
Reviewed 10 October 2016

A very charming hotel that makes your stay possible in Marseille's old quarters, amidst the old Baroque style buildings. You can walk down to the Vieux Port and take in all of Marseilles's key attractions. Although the rooms are rather small, inevitable in view of its location the Hotel staff more than make up for it - giving you a...

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Helpful?
Thank bangaloreman2016
KyriadParadis, Directeur général at Kyriad Marseille Centre, responded to this review

Dear Guest, It is a real pleasure to have welcomed you in Kyriad Marseille Centre Paradis. All our team thanks you warmly for your comments which encourage us to pursue our efforts. Your satisfaction is our most beautiful reward! We hope to have the pleasure to see again you very soon for a new experience. Warmest regards, Nadine C General...

Reviewed 19 July 2016

This hotel is very close to the port of Marseille where there are many shops, cafes and ways to board transits to see the city sites. Room was really small but clean and staff friendly. Someone was available 24 hours a day for questions and they spoke English.

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Helpful?
1Thank 668phyllisk
KyriadParadis, Directeur général at Kyriad Marseille Centre, responded to this review

Dear 668phyllisk, Many thanks for your comments further to your stay in Kyriad Marseille Centre Paradis. We are glad to hear that you enjoyed the location of the hotel and our friendly welcome. Looking forward to welcoming you again soon, Sincerely, Nadine C Manager

Toronto, Canada
Reviewed 28 June 2016 via mobile

Location was great and staff is friendly. But they did not have enough bacon at breakfast when we had to pay an extra €11 per person for breakfast! And Internet has been horrible. Really not impressed. The closet in our room also smells like smoke, not where I want to put my clothes!

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Helpful?
Thank Canadian1812
KyriadParadis, Directeur général at Kyriad Marseille Centre, responded to this review

Dear Canadian1812, We thank you for your comments and are sorry that our services were not up to your expectations. We hope that you will give us the opportunity to be better hosts another time. Warmest regards, Nadine C Directrice

rijeka, croatia
Reviewed 2 June 2016

Sorry I have to say this but this is definitely the last Kyriad I'm going to stay at. Brought a group of 35 people with me and fortunately was met by two wonderful receptionists. That's where all nice things ended. The hotel is a refurbished old building in one of Marseilles historic streets and is absolutely a big NO for...

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Thank sanjin
Reviewed 29 March 2016

The hotel is at five minutes' walk from the beautiful "vieux port" where there are a lot of restaurants, shops, bar,... The hotel is next to a road but we didn't hear any cars during night. The personal is friendly and we were warmly welcomed. The hotel seems to be clean, however, the rooms are not that nice, they are...

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Helpful?
Thank Michael B
KyriadParadis, Directeur général at Kyriad Marseille Centre, responded to this review

Dear Michael B, Thank you for leaving your feelings about the Kyriad Marseille Paradis. we are pleased to read that you appreciated the location of the hotel as well as the personal. We have duly noted your comments regarding the rooms and the breakfast, which will help us to provide to our guests a better service. Warmest regards, Nadine C...

London, United Kingdom
Reviewed 16 February 2016

Perfect location for visiting Marseille, five minutes from Metro. Room clean and comfortable. Bed comfortable. Tea and coffee making facilites in room. Reception staff very welcoming and helpful. Would stay there again.

Review collected in partnership with this hotel
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1Thank mag648
KyriadParadis, Directeur général at Kyriad Marseille Centre, responded to this review

Dear Madam, dear Sir, We are pleased to read that your stay was up to your expectations and we thank you for having shared your experience on Tripadvisor. Your feed back on the professionalism and the attention of our staff and on the cleanliness of your room will be shared with all teams. We sincerely thank you for it. Looking...

Cernusco sul Naviglio, Italy
Reviewed 7 January 2016

Location is ok, Panier, City centre and Vieux port (with a lot of restaurants) can be reached by foot (to visit Notre Dame better to take bus nr 60 from Vieux Port...). Possibility to book private parking. We stayed in 2 rooms connected (for 3 people), but the space was indeed too small and with heating not working (split only...

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1Thank Claudio55555
London, United Kingdom
Reviewed 14 December 2015 via mobile

Amazing location 8 - 10 mins walk from the main attraction (Vieux Port) with great transport links. Definition of a boutique hotel because the rooms are VERY small so only good for a weekend stay. Didn't try the breakfast but there are lots of cool cafes within walking distance. Staff are really friendly and helpful

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Helpful?
Thank fashionade
KyriadParadis, Responsable réception at Kyriad Marseille Centre, responded to this review

Dear Guest, How pleasant it is to read your comment! We thank you very much for your visit in our hotel KYRIAD PARADIS and feel so delighed that your stay with us was a success, especially during your short stay. As you wrote, all the team does its best everyday to satisfy our guests. We are looking forwards to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Situe a quelques minutes du Vieux-Port et de tous les transports en commun et à 3 arrets de metro de la Gare Saint Charles, l'Hotel Kyriad Centre Paradis Prefecture est un havre de calme au coeur de la ville.Vous pourrez vous detendre dans l'une des 36 chambres climatisees, au decor chaleureux, equipees de televisions ecran plat avec Canal + et plus de 50 chaines, tout en restant connecte a Internet (acces Wifi gratuit dans tout l'hotel). ... more   less 

Additional Information about Kyriad Marseille Centre

Address: 115-117 rue Paradis, 13006 Marseille, France
Region: France > Provence > Bouches-du-Rhone > Marseille > Préfecture
Price Range: RM286 - RM484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kyriad Marseille Centre 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Marseille
Marseille Best Western
Hotel Style:
#13 Business Hotel in Marseille
#21 Romantic Hotel in Marseille
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Questions & Answers

Here's what travellers have asked, with answers from Kyriad Marseille Centre staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for other hotel... there are a lot of similar hotels even in better location with car-park for less.”
 of 5 bubbles marcelc956, 19 Dec 2016 | Read review
“If anything goes wrong ask for Alizee. Always smiling. adds half a star to the rating”
 of 5 bubbles sanjin, 1 Jun 2016 | Read review
“Rooms overlooking street”
 of 5 bubbles KhunchunD, 3 Oct 2015 | Read review
“Lower floors are better since there is only one elevator and it is slow.”
 of 5 bubbles PapaJohnHokie, 8 Jan 2015 | Read review
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