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Traveller (136)
Room & Suite (144)
Dining (9)
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Overview
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(53 reviews)
“boutique hotel”(10 reviews)
“deluxe room”(7 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Concierge
Pets Allowed
Wheelchair Access
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (423)
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Traveller rating
116
59
7
2
1
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116
59
7
2
1
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All reviewstrain stationboutique hoteldeluxe roomgreat modern hotellovely balconyold portlady on receptionbasic toiletriesbed was very comfortablea short walking distancetravelling by trainsleeping arearooms are small but cleanpaper cupsworked perfectlyconvenient locationstayed for one night
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1 - 5 of 185 reviews
Reviewed 1 week ago

The reason I give 1 star is this: VERY RUDE MANAGER/OWNER. Let me me explain why. We stayed there for 4 nights and then moved to the Lofts right next to the hotel, since its owned by the same person. We stayed for 2 additional...More

1  Thank FelipeHolg
Response from ALEXHOTELMarseille, Directeur général at Alex HotelResponded 1 week ago

Dear Guest, thank you for sharing your experience in my hotel. As you were very clear about your experience, i wil be very clear as well on mine. You stayed at ALEX Hotel for four nights for which you have made a reservation through a...More

Reviewed 26 January 2018

The hotel is very nice and it is situated near to the central station and few minutes walk to some nice restaurants. Very friendly staff at the reception. Rooms are not so big and I should order a bigger room. The breakfast is quite good.More

1  Thank 577svetoslavt
Response from ALEXHOTELMarseille, Directeur général at Alex HotelResponded 4 February 2018

Dear guest, First of all, thank you very much for your comments on ALEX Hotel and to take time to share your experience at ALEX Hotel! It was a real pleasure to welcome you and the show our beautiful town of Marseille as we like...More

Reviewed 12 January 2018

Pros: Modern and clean hotel. Breakfast was very good and recommend given the location of the hotel. Cons: We did not find the staff as friendly as others have commented. They were not rude, but they were not overly accommodating. Of course, we had an...More

1  Thank MichelleSt2013
Response from ALEXHOTELMarseille, Directeur général at Alex HotelResponded 21 January 2018

Dear guest, First of all, thank you very much for your comments on ALEX Hotel and to take time to share your experience at ALEX Hotel. To take care of all our guest is our first mission and we have pleasure to treat you well!...More

Reviewed 14 December 2017

My wife and I stayed at the Alex while touring Marseille and it was quite nice. Modern, clean rooms with friendly and knowledgeable staff. The location is a bit far from the harbor and the walk is not very scenic, but on the other hand...More

Thank Paul C
Response from ALEXHOTELMarseille, Directeur général at Alex HotelResponded 30 December 2017

Dear Guest ! First of all, thank you very much for your comments on ALEX Hotel and to take time to share your experience at ALEX Hotel! It was a real pleasure to welcome you and the show our beautiful town of Marseille as we...More

Reviewed 7 December 2017

I stayed for 3 nights in early December in a standard double room as a solo traveler. 1. Location The hotel is literally across the road from the train station which was perfect for me as I was visiting other places in Provence during my...More

Thank Ken R
Response from ALEXHOTELMarseille, Directeur général at Alex HotelResponded 30 December 2017

Dear Guest , First of all, thank you very much for your comments on ALEX Hotel and to take time to share your experience at ALEX Hotel! It was a real pleasure to welcome you and the show our beautiful town of Marseille as we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$104 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$104 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (136)
Room & Suite (144)
Dining (9)
Amenities (3)
Questions & Answers
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Tanya K
22 August 2017|
AnswerShow all 5 answers
Response from iris423 | Reviewed this property |
The hotel held our luggage, and I am sure they will hold yours.
1
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mehmin
28 May 2017|
AnswerShow all 2 answers
Response from Travelaroundandsee | Reviewed this property |
Yes they have that too
0
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Lise L
26 April 2017|
AnswerShow all 3 answers
Response from JoseEduardoBtesh | Reviewed this property |
I dont know
0
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Room Tips
"Look for bigger rooms, if you have a lot of baggage."
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"Best if you can get one at the back overlooking the courtyard. Front are still quiet"
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"I add a photo with a view from our 4th floor room."
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"Ask for a room facing the courtyard"
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