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Hotel Du Helder

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Hotel Du Helder
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203 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Toulouse, France
Reviewed 1 October 2016

In this hotel we had a good welcome, the bedrooms are confortable nevertheless the furniture is very old fashion. We did not like the breakfeast , no service , the bread was bad quality very hard, there is no service. Our advise avoid to have the breakfeast it is too expensive for a very poor service.

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Helpful?
Thank Nathalie B
Supervise-Me, Responsable relations publiques at Hotel Du Helder, responded to this review

Dear Nathalie, First of all, thanks you for having taken the time to leave a review after your stay in our two stars establishment. Indeed, Hotel du Helder offers you a good location in the city center, with an easy access to the main historic neighborhoods of Lyon and public transport stops (subway, bus and tramway). We're pleased to know...

Reviewed 22 September 2016 via mobile

All in all a very nice hotel with friendly and english speaking staff! Loved the cozy and comfy old-school feeling of the reception and the room itself. Definitely worth your money when you're looking for an affordable hotel right next to the centrum of Lyon!

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Thank Katimaaria
Southend-on-Sea, United Kingdom
Reviewed 2 July 2016 via mobile

Cheap enough, but a rubbish area where the hotel is located. Room was ok (nothing like the pictures). Just a bath with a shower attachment. Nothing to hold the shower head up, and no shower curtain.... Also the cleaner just walked in on me at about 8am!!!! After a night on the drink and hoping for a lay in, I...

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Thank shrimper79
Reviewed 28 June 2016 via mobile

Hotel has WiFi but your guaranteed it wont work or they will tell you its been repaired. No air con in rooms making it unbearable. Rooms are basic and tiny and if you just want somewhere to put your luggage and lay down it does the job. Location is good but everything else is awful. Managed to get €90 off...

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Thank Connor S
northern ireland
Reviewed 19 June 2016

I really cannot understand why the drab horrible corridors cannot be revamped, it is such a depressing walk to the bedrooms. We stayed for one night as it was the only hotel we could find after attending football stadium. After reading reviews, I was not looking forward to staying here. The beds were clean and reasonably comfortable for one night....

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Thank poppyforever
Birmingham, United Kingdom
Reviewed 18 June 2016

shocking bed. not the best area. neon sign lighting up my room....couldn't open window then because of the bugs attracted to the light.get what you pay for. Lyon a nice place though and this is at least walking distance

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2Thank Tony R
Liverpool, United Kingdom
Reviewed 18 June 2016

We stayed here two nights during the Euro Football Championships. We regretted walking from Gare Part Dieu - it took us half an hour though some heavily populated streets. Much easier and quicker to get a taxi. The hotel itself has a decent sized foyer and we found reception quite friendly and efficient. The rooms were a decent size with...

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Thank John R
Cork
Reviewed 15 October 2015

This hotel is within walking distance of the main train station from the airport. We paid 25 euro in taxi but spent most of the time sitting in traffic, would recommend you walk. Hotel itself is spotlessly clean. rooms are small and a bit dated. en suite bathroom was fine and a decent size. Wardrobe tiny, beds very comfy, TV...

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Helpful?
Thank Paula B
Helder H, Receptionist at Hotel Du Helder, responded to this review

Madam, Thanks for you comment. We will be pleased to build a new stay for you in our hotel. Enjoy your day, Best Regards, Helder.

Skerries, Ireland
Reviewed 29 September 2015

Seedy area, bedroom miniscule, breakfast miserable overcooked croissant and a coffee €7!!!. Wi-fi utterly useless. TV shows a few French discussion programmes no international stations. Hidden charges not shown when booking through Booking.com. No air conditioning

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Helpful?
1Thank Paul W
Helder H, Réceptionist at Hotel Du Helder, responded to this review

Hello, Thanks for you comment. We are sorry our prestation didn't bring you enough satisfaction ; We improve our WiFi connexion since you visited us : quality is now better. It's true than TV Show are only in French in Helder Hotel ; we are sorry that point make bad you night there. We can't change fees indicates by booking...

Reviewed 16 June 2015 via mobile

Check the pics I posted. Hair on the beds, dead bugs, no pillow case, just a sheet wrapped over the bed roll. A layer of grime on everything and a carpet that hasn't been cleaned since the 70's. No no no. Booked for 2 days, lost the money on the cancelation. There was a condom wrapper under the bed.

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5Thank Beatriz S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Hotel Du Helder

Address: 38 rue de Marseille, 69007, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: RM283 - RM456 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Du Helder 2*
Number of rooms: 98
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Also Known As:
Du Helder Hotel
Du Helder Lyon
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 30 was basic but very quiet and had small balcony for smoker”
 of 5 bubbles 974paulab, 14 Oct 2015 | Read review
“Find a better hotel”
 of 5 bubbles paulwM9888WV, 29 Sep 2015 | Read review
“Some rooms/bathrooms apparently recently renovated, some not”
 of 5 bubbles robertgT8921YJ, 12 Jun 2015 | Read review
“up high should be more quiet”
 of 5 bubbles dio321, 3 Jul 2014 | Read review
“Upper floors are quieter”
 of 5 bubbles Alexi7777777, 5 Jul 2013 | Read review
5 of 5