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Hotel La Gelinotte

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Hotel La Gelinotte
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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Reviewed 1 week ago via mobile

I honestly don't know who came up with the rating for this hotel but a four star/diamond/snowflake it is not. We chose our room online before we stayed and requested a full en suite with a balcony. Sounds nice but very disappointing. The smell from the shower left me gagging on a few occasions. This is an ongoing problem apparently...

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Thank Oonagh H
Reviewed 2 weeks ago via mobile

Our holiday was awesome, mainly because of the resort itself, not the hotel. The bedrooms were nothing like the photos, staff were nice but lacked real initiative, we were always waiting for one thing or another because of the disorganised work force, and food was very average (I cook better at home!). If I paid half the price I did...

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Thank michael b
St Albans
Reviewed 3 weeks ago via mobile

We stayed at the Hotel Gelinotte for a week with friends for a skiing holiday and really loved the place. Having read a few bad TA reviews we were concerned before arriving but we had nothing to worry about. We were greeted with Champagne and cake, our room was simple but clean and with great views. I think some other...

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Thank Chris H
CustomerCareAlpine, Customer Care at Hotel La Gelinotte, responded to this review

Dear Chris, Thank you for your lovely review. We are glad to hear that you had a great holiday and that the location suited you well. We always like to make sure our guests are well fed and warmed up at the end of a long day skiing. We hope to see you again soon! The Customer Care Team

Reviewed 18 March 2017 via mobile

26 friends and I stayed at the Gelinotte for a week and had a great time. The hotel is simple and provides exactly what you need and want whilst you're here. The food is excellent, choosing the night before from a range of options means you get something you like. Great pool and sauna / steamroom help you wind down...

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Thank Stephen M
London, United Kingdom
Reviewed 15 March 2017

We were worried by the awful TA reviews, but the lodge is quite nice and well-equipped and the food was perfectly fine (the lodge implemented changes in late Feb in response to all the negative reviews), although there's definitely room for improvement. We were a group of 6 and booked a 7-day package (including flights and transfers) through Alpine Elements....

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Thank Susan Z
Brentwood, United Kingdom
Reviewed 14 March 2017 via mobile

Stayed at the Gelinotte for a week from 5th March -12th with Alpine Elements. Firstly I wouldn't book with AN again due to major issues with the UK booking call centre. Anyway, the hotel is up a bit of a slope from the road so make sure your cardio is up to scratch if you do stay! Furthermore if you're...

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Thank icoxwell1969
Oxford, United Kingdom
Reviewed 6 March 2017 via mobile

We visited this hotel 4yrs ago and were really impressed. Then we went back in January & the the food was terrible, either poisoned with salt or flavourless. How hard is it to serve warm soup I ask you. The staff were really nice and apologised repeatedly except the deputy manager who definitely doesn't belong in customer services.. The accommodation...

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1Thank MNicolaH
Yorkshire, United Kingdom
Reviewed 2 March 2017

This hotel was run by alpine elements on a standard UK type chalet hotel style - breakfast, afternoon tea, dinner, apart from not having wine included at dinner (shame!). The team of staff is brilliant, lead by an excellent new manager - they are all very helpful & professional, the standard of food is good overall . The chalet is...

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Thank vikki559
CustomerCareAlpine, Customer Care at Hotel La Gelinotte, responded to this review

Dear Vikki, Thank you for taking the time to review our hotel and we're pleased to hear that you had a great time. Our team are always happy to help and we enjoy making sure that the little things are all in place to make you stay as relaxing as possible. We hope to welcome you back soon.

Darlington, United Kingdom
Reviewed 1 March 2017

Have to say we were really concerned to read some of the recent TA reviews about the Gelinotte; having booked our ski holiday a year in advance, something seemed to have gone wrong - the reviews were really poor. We were experiencing both Val d'isere and the hospitality of Alpine Elements for the first time. Our party was my husband,...

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1Thank clare w
Naples, Italy
Reviewed 20 February 2017

Amazing holiday! Staff were young, friendly and made us feel so welcome. The assistant manager Amy was so helpful as was James Bar Manager and the rest of the staff. I lost my ski lift pass and the staff went so out of their way to help me sort it, thanks Viv x , Felt so relaxed and nice little...

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Thank jacksmac2016
CustomerCareAlpine, Customer Care at Hotel La Gelinotte, responded to this review

Dear Jack, Thanks for your great review. Our team will be so pleased to hear that they made your stay such a relaxing one and that you enjoyed the tea time cakes. We hope to see you again soon.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel Gelinotte is superbly appointed in central Val d'Isère. and just 7 to 10 mins walk from the slopes, and centre but we offer a private minibus shuttle for guests. All bedrooms are en suite and the property is run as a small ski hotel with fabulous cooked and continental breakfasts and an a la carte evening menu with many other great touches to make your holiday extra special.The hotel has a fully licensed bar and restaurant. Guests will find a sauna for relaxing in after a long days skiing. There is also a quiet lounge for reading, a comfy lounge and TV lounge and a licensed bar with draft beers, spirits and wines. The hotel has Wi-fi access and the public areas are well thought out to offer guests privacy and different options for socialising. ... more   less 

Additional Information about Hotel La Gelinotte

Address: Route de la Balme, 73150 Val d'Isere, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Val d'Isere
Number of rooms: 50
Hotel Style:
#5 Romantic Hotel in Val d'Isere
#6 Spa Hotel in Val d'Isere
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Questions & Answers

Here's what travellers have asked, with answers from Hotel La Gelinotte staff and other travellers.
5 questions
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Surrey
3 months ago
12 days ago
Leeds, United Kingdom
Oxfordshire, United Kingdom
over a year ago

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Questions? Get answers from Hotel La Gelinotte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 7 and 6 are well-sized with a good balcony view. Avoid Room 19 (smaller, smaller balcony, worse view). Check floorplan on website.”
SZ_Sydney, 15 Mar 2017 | Read review
“Ask for a room with a balcony at the front of hotel”
jacksmac2016, 19 Feb 2017 | Read review
“Ask for a bigger room when booking!”
jeanettec428, 12 Feb 2017 | Read review
“Please check with Alpine Elements, their description is not true”
SHAUNS301, 5 Feb 2017 | Read review
“Rooms at the front of the hotel have the best views, room 16 was the best out of all our group.”
alexandramL7689YM, 30 Jan 2017 | Read review
5 of 5