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Traveller (45)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent61%
  • Very good32%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“rain shower”(4 reviews)
“boutique hotel”(6 reviews)
“quiet street”(7 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Accessible rooms
3 Star Hotel
All hotel details
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Reviews (440)
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128 results
Traveller rating
72
41
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3
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LanguageEnglish
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72
41
12
3
0
Show reviews that mention
All reviewsrain showerboutique hotelquiet streetold townnice hotelcold and hot foodrooms are smalllocal winebreakfast each morningmuesliwalking distancecity centretrain stationspecial thanksup to dateperfect stayminute walk
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1 - 5 of 128 reviews
Reviewed 11 May 2018

We found this hotel on Trip Advisor, and booked a two night stay in May 2018. The hotel was very clean and comfortable. The staff were exceptional and very accommodating. We had breakfast each morning, it was presented very nice, and the food was excellent....More

Review collected in partnership with this hotel
Thank Al B
Response from TheAlexHotel_Fr, Geschäftsführer at The Alex HotelResponded 4 weeks ago

Dear Al B, Warm greetings from sunny Freiburg and thank you so much for your fabulous rating! We loved reading it and we will make sure to pass on the compliments to our team. Until next time! Best regards Alexander & Victoria Beinert

Reviewed 9 May 2018 via mobile

Very modern and nice decorated hotel. Small hotel with friendly staff. Located very close to the city center. Wifi works perfectly. Breakfast is simple but will all kind of cold and hot food. Rooms are good size. Recommend this hotel for a short stayMore

Thank mgadanho
Response from TheAlexHotel_Fr, Geschäftsführer at The Alex HotelResponded 4 weeks ago

Dear mgadanho, Warm greetings from Freiburg and thank you very much for your review! We appreciate your positive feedback and will make sure to pass on your compliments about the team to everybody. Please think of us again next time you are travelling south as...More

Reviewed 6 May 2018

The Alex Hotel is a modern, classy hotel with warm friendly staff and an excellent breakfast. We were welcomed by Alex the owner, who looked after us like we were family. We were given excellent advice about restaurants, things to do. It made our stay...More

Review collected in partnership with this hotel
Thank alex s
Response from TheAlexHotel_Fr, Geschäftsführer at The Alex HotelResponded 7 May 2018

Dear Alex, Thank you very much for your positive review! We are delighted you felt welcome and at home. Please visit us again soon! Sending you our warmest regards, Alexander & Victoria Beinert

Reviewed 19 March 2018

Hotel is strategically located near Freiburg train station (5min walk) and close to places of interests in Freiburg. Customer service is excellent. Staffs are cheerful and pleasant. Rooms are clean though a bit on the small side. Hot drinking water can be requested from front...More

Review collected in partnership with this hotel
Thank serene_eli
Response from TheAlexHotel_Fr, Geschäftsführer at The Alex HotelResponded 21 March 2018

Dear serene_eli, Thank you very much for rating us here on TripAdvisor. We are delighted to read you enjoyed your time in Freiburg and hope to welcome you back on your next business trip. Best regards from the entire The Alex Hotel Team, Alexander &...More

Reviewed 5 March 2018

Another great stay at The Alex Hotel - constantly high service and great value for money! Thank you, Alexander and Victoria, for your restaurant recommendations and reservations! Really great that you took care of everything! Thanks!More

Thank Sawyer T T
Response from TheAlexHotel_Fr, Geschäftsführer at The Alex HotelResponded 12 March 2018

Dear Sawyer T T, Warm greetings from sunny Freiburg and thank you very much for your wonderful review of your recent stay with us. We are delighted you had such a great time and loved the restaurants we sent you to. Please do make sure...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Details
Price range
US$125 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Freiburg im Breisgau
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$125 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Freiburg im Breisgau
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (45)
Room & Suite (13)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
planesight
16 May 2018|
AnswerShow all 2 answers
Response from TheAlexHotel_Fr | Property representative |
Dear planesight, Thank you very much for your question. We do allow pets in our public areas, however no longer in the rooms.. unfortunately we have made very negative experiences. We are sorry that we are not able to... More
0
Votes
Google Translation
Sireenassiissaq
9 July 2016|
AnswerShow all 2 answers
Response from TheAlexHotel_Fr | Property representative |
Dear Sireenassiissaq, Warm greetings from sunny Freiburg and thank you very much for your message! I am happy to confirm we do have connecting rooms in the hotel: our The Alex KING category has a connecting door to our The... More
0
Votes
Google Translation
Sanad A
28 June 2016|
Answer
Response from TheAlexHotel_Fr | Property representative |
Dear Sanad A, Thank you very much for your question. There is a big supermarket (REWE) within 5 minutes walking distance. Let us know if there is anything else we can assist you with. Best regards, Victoria Kasper
0
Votes
Google Translation
Room Tips
"Make sure you ask for the hotel pillow menu. They will bring whatever pillow you request to the room."
Read review
"We upgraded to a King size bed and that was great. The rooms are neat, clean and comfortable."
Read review
"a bit small but is cosy and clean."
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"Small rooms but very clean and newly renovated."
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