Dorint Thermenhotel Freiburg
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An den Heilquellen 8, 79111 Freiburg im Breisgau, Baden-Wurttemberg Germany
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About
#21 of 56 hotels in Freiburg im Breisgau
Location
Cleanliness
Service
Value
The 4-star-hotel Dorint Thermenhotel Freiburg is modern nonsmoking hotel in the woods at Freiburg. The comfortable rooms and suites are equipped with seperate bathrooms, telephone, mini bar, flat screen tv and free wireless internet. Our restaurant Munstereck offers a range of fresh recipes from the Schwarzwald region. The Freiburger Bar welcomes you for a refreshing drink or tasty beer brewed in our city. The connected thermal bath (extern, in cooperation) suites every expectation (against extra charge).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Spa
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Facial treatments
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
English, German
Location
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Contact
An den Heilquellen 8, 79111 Freiburg im Breisgau, Baden-Württemberg Germany
Name/address in local language
Getting there
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389Reviews3Q+A18Room tips
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I booked specifically this hotel on a journey down to France to give the kids a good relaxing moment in the largely marketed pool on the webistes. Hotel is pricy even compared to Scandinavian standards... but in the perspective of playing kids it seemed an acceptable compromise. (266 Euros per night incl breakfast for 3) BUT: the pool/spa areas are not connected to the hotel and are not included in the stay; each visit costs 14 Euros/adult. So don't be fooled! Rooms are fresh and modern but even in a double bed pillows are not of the same standard: one got a firm large pillow, another one got a lousy shapeless cushion... Conclusion: "Eine Verarschung für dieses Geld"...
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Date of stay: August 2020
Value
Cleanliness
Service
Helpful
Response from Andrea Duarte, Inhaber at Dorint Thermenhotel Freiburg
Responded 9 Aug 2020
Dear guest, We would like to thank you for investing the time and effort to evaluate your stay with us. We are sorry that we could not meet your expectations and that you got a wrong impression of the hotel and our cooperation with our neighbour, the Keidelbad. We hope that you and your family were able to spend a pleasant stay with us and enjoy your time in Freiburg. Best regards from the Black Forest Kind regards Your Gesundheitsresort Freiburg
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The staff were very friendly and the breakfast was great. However will not be staying here again as the beds were so incredibly uncomfortable, rock hard and the thinnest pillow imaginable, I will need another holiday to recover from the lack of sleep I got this weekend!! This is a great shame as it took away from what would otherwise have been a very pleasant experience.
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from Andrea Duarte, Inhaber at Dorint Thermenhotel Freiburg
Responded 20 Feb 2020
Dear guest, Thank you for taking the time to evaluate your stay with us in such detail. We are unfortunate that you were not satisfied with your stay. Please note that we can offer three different bed systems in our house. We are always happy to help our guests find the right one for every taste. However, we are pleased that you compliment our staff and hope that you will pay us another visit, in a different room type. Best regards Yours Gesundheitsresort Freiburg
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Well, if you would like to be in the city. This hotel is not for you. Almost 10 km away from city center. Taxi charges 17-20 Euro. The hotel seemed like it had sauna and swimming pool but there was not. Make sure that it is open just before you arrive. Hotel is clean and food is delicious even they seemed expensive to me.
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Date of stay: July 2019Trip type: Travelled on business
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Response from Dorint199, Empfangsmitarbeiter at Dorint Thermenhotel Freiburg
Responded 6 Sep 2019
Dear guest, Thank you very much for the evaluation of your stay in our hotel. We are sorry to hear about your mixed experiences in the Keidel Bad.To avoid misunderstandings, we communicate this structure on every website and flyer or other appearance. We apologize, if this has been missed. We hope you enjoyed your stay anyways and are looking forward to welcome you here again. Best regards, Your Gesundheitsresort Team
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there is no second chance to make a first impression. unfortuantely the first impression was not good: a completely untrained un-infored traineee was at the reeption. to make things worse the room that I booked was not the room i got. otherwise, things are ok. functional room in nice earth colours. nice personnel at the restaurant. again, unfortunately, the cleaning staff were very noisy at 8 AM on a Sunday, in front of doors with a quiet sign hanging at the door knob
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Date of stay: July 2019Trip type: Travelled solo
Value
Service
Sleep Quality
Helpful
Response from Dorint199, Empfangsmitarbeiter at Dorint Thermenhotel Freiburg
Responded 21 Aug 2019
Dear guest, Thank you very much for the evaluation of your stay in our hotel! We apologize for the inconvenience we have caused you. Unfortunately this was a mistake on our part and we thank you for bringing this to our attention. Of course this was fixed immediately and will not happen anymore. Your hints will always help us to further improve our service. We hope you could enjoy your stay with us and would be pleased to welcome you soon again with us in the house. With best regards Your Gesundheitsresort Team
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The location of the hotel is about 10-15 Km outside of the main Freiburg town. The hotel staff is friendly but the property itself appears to be divided in the old and new wing( we were given rooms in what looked liked the old wing). It’s a G+2 property. If you travelling in the summer months, you should be aware that this place can get really hot and this Hotel does not have air conditioning or fans in the rooms!!!! Very very uncomfortable. We have had to sleep with the windows/ door on the balcony open. A party on the ground floor ( a flr below our room ) made sleeping even more difficult. So in a nutshell, the property is outside the main city and rooms have no air conditioning. The latter has been a real bummer
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Date of stay: June 2019Trip type: Travelled with family
Helpful
Response from Dorint199, Empfangsmitarbeiter at Dorint Thermenhotel Freiburg
Responded 21 Aug 2019
Dear guest, Thank you for your constructive criticism. Your reviews help us to further develop the product and adapt it to the wishes of our guests. You are right that it can be very warm in the summer months. Since we are a health resort and the health of our guests is very important to us, all our rooms (except the suites) do not have air conditioning. We ask for your understanding of our guests. Best regards, Your Gesundheitsresort Team
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PRICE RANGE
US$118 - US$186 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBaden-WürttembergFreiburg im Breisgau
NUMBER OF ROOMS
103
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Claim Your Listing Frequently Asked Questions about Dorint Thermenhotel Freiburg
Which popular attractions are close to Dorint Thermenhotel Freiburg?
Nearby attractions include Freiburg Cathedral (6.3 km), Mundenhof (2.7 km), and Augustiner Museum (6.3 km).
What are some of the property amenities at Dorint Thermenhotel Freiburg?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dorint Thermenhotel Freiburg?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Dorint Thermenhotel Freiburg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dorint Thermenhotel Freiburg?
Yes, free parking is available to guests.
What are some restaurants close to Dorint Thermenhotel Freiburg?
Conveniently located restaurants include Gasthaus Blume, Yepa Yepa, and Restaurant Magellan.
Are there opportunities to exercise at Dorint Thermenhotel Freiburg?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Dorint Thermenhotel Freiburg?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorint Thermenhotel Freiburg offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Dorint Thermenhotel Freiburg?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Dorint Thermenhotel Freiburg?
Many travellers enjoy visiting Freiburg Cathedral (6.3 km), Historisches Kaufhaus (6.3 km), and Martinstor (6.0 km).