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Mercure Hotel Panorama Freiburg

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Mercure Hotel Panorama Freiburg
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540 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Rochester, United Kingdom
Reviewed 3 weeks ago

This hotel has been a favourite stopping off place for many years. The location is fantastic, the staff friendly and efficient and we love the swimming pool. Because of its position high up the mountain visitors have to rely on the in house restaurant Chez Eric. On the last two occasions our meal was disappointing. On December 21 my fish...

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Helpful?
Thank JamesHeard2016
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear JamesHeard2016, Thank you very much for your evaluation! We are really pleased to read that our hotel has been one of your favourite stopping off places for many years - because of the location of our house, the friendliness and efficiency of our whole team as well as our swimming pool area. At the same time we deeply regret...

Brussels, Belgium
Reviewed 4 weeks ago

We' ve passed the christmas holidays there. The location is amazing, as it offers great views and easy access to the city of Freiburg and to the cities around the area. The rooms are very good and clean, the swimming pool area and spa area amazing. The food at the restaurant is amazing and highly recommended. They only problem is...

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Helpful?
Thank lenakatopi
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear lenakatopi, Thanks a lot for your evaluation and your recommendation! We are really glad to read that you especially enjoyed the location of our hotel with its unique view across Freiburg and the surrounding area, your room, our swimming pool and sauna area as well as the food served in our restaurant "Chez Eric". We are really sorry that...

Reviewed 21 December 2016 via mobile

I visit every year around 150 various Accor hotels. This is without the shadow of a doubt the best hotel I ever stayed in. Top class. I will definitely come back here. Great location, great restaurant, great breakfast and 1 st class staff. A must

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Helpful?
Thank Yann G
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Yann G, Thanks a lot for this great evaluation! We are really pleased to read that you had a great time with us and that you enjoyed your stay in our hotel! We hope to see you soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Riyadh
Reviewed 20 December 2016

This was easily the best 4 star hotel I've ever been to. I was referred to this place by a friend who stayed there, and after seeing the details of this place, I allotted a few days to visit the area and stay in the hotel. I was not disappointed. The hotel is situated at the top of the hill...

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Helpful?
1Thank Sultan A
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Sultan A, Thank you very much for your detailed and descriptive evaluation of your stay in our hotel! We are very glad to read that you enjoyed the time over the roof tops of Freiburg! We hope to see yoo really soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

London
Reviewed 20 December 2016 via mobile

The location of this hotel, perched on a hill, offers good views of the surrounding mountains and the city of Freiburg. You can walk downhill to the centre and encounter lovely birdsong and see inviting neighbourhoods along the way.

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Helpful?
Thank boysfromlondon
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear boysfromlondon, Thank you very much for your evaluation! We are really pleased to read that you had a great time with us and are looking forward to welcome you for another occasion! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Hythe, United Kingdom
Reviewed 8 December 2016

After a frenetic week it was a relaxing pleasure to stay at the Panorama. The setting at the edge of the Scwatzwald, the welcome at reception, the helpfulness of the staff, the room with view, and the dining add up to make it my favourite hotel

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jon_oldie
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear jon_oldie, Thank you very much for your great evaluation! We are very pleased to read that you had a great time with us and that our house is your favourite hotel! We hope to see you soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Reviewed 2 November 2016 via mobile

Balcony with excellent view Comfortable bed and pillows Free parking High standard baby crib Pool and sauna Impressive design room Unfortunately breakfast and mini-bar very expensive bathroom need update

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Helpful?
Thank sharon-oshri
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear sharon m, Thank you very much for the evaluation of your stay in our hotel. We are really pleased to read that you had a great time with us. For our abundant breakfast buffet we allow us to charge € 17,00 per person and day. This price includes all cold and hot dishes and beverages presented on the buffet....

Singapore, Singapore
Reviewed 28 October 2016

Location: Up on a hill overlooking Freiburg, need a car/taxi to get here Hotel: One building of 5 floors, indoor pool, sauna room, celebrity chef restaurant Room: good size with balcony, views of Freiburg Munster and town Positives: views from room, onsite free parking, good breakfast (paid) Negatives: front-desk, on site restaurant wasn't great, not convenient without car Ranking at...

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Helpful?
Thank Traveleator
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Traveleator, We thank you very much for the detailed evaluation of your stay in our hotel! We are really glad to read that you perceived in a positive way the size of your room with its unique view across Freiburg and the surrounding area, free parking for our hotel and restaurant guests, our abundant breakfast buffet as well as...

Stafford, United Kingdom
Reviewed 27 October 2016

This was one of our stop overs on our 2 week road trip. We stopped here on our last trip a couple of years ago, it was just as good the second time. The staff are very friendly and efficient, they greeted us with drinks and a cold towel and remembered it was my husbands birthday. We had a parking...

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Helpful?
Thank GBB096
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear GBB096, Thank you very much for the excellent evaluation of your stay and your visit of our restaurant "Chez Eric". We are really pleased to read that you had again a great time with us and that you especially enjoyed our facilities, the food served in our restaurant "Chez Eric", the service as well as the friendliness and efficiency...

Auckland, New Zealand
Reviewed 2 October 2016

T his was a return trip and it was again wonderful. Our room faced the forest and was very peaceful. Staff is both responsive and flexible. We arrived on a very busy day so the room was not ready on time, but we received some drink vouchers and a pleasant apology. Despite it being very warm, the AC worked magnificently....

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Helpful?
Thank waiake1
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear a7515, What a pleasure for us to read that you enjoyed your stay over the roof tops of Freiburg - especially your quiet room, the responsiveness and flexibility of our team, the air condition as well as our abundant breakfast buffet. We are looking forward to welcome you soon again! Best regards, Elvira Roth with the whole team of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercure Hotel Panorama Freiburg - Chez Eric
Mercure Hotel Panorama Freiburg - Chez Eric
Cuisines: French, Seafood, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Idyllically located on the edge of the forest "above the rooftops of Freiburg", the Panorama Hotel is a haven of tranquility with a mediterranean flair. All 86 comfort and panoramic rooms were renovated in spring 2013 and are equipped with all modern comfort - elegant retreats in which the interplay of materials and colours enlives your sense of well being. Each room has a balcony or terrace with sun loungers as well as a blind and offers a magnificent view of the surrounding area. The restaurant "Chez Eric" seduces and convinces with a light mediterranean cuisine full of finesse. Guests are treated with selected dishes and seafood specialties. All creations are as fresh, light and easily digestible. Mediterranean is also the atmosphere on the spacious, decorated with palm trees bar & brasserie terrace "La Riviera". "Saint Tropez" and "La Riviera" offer seasonally changing delicacies for the small appetite and regional specialities complemented by selected cocktails. The versatile leisure activities like indoor pool, sauna, massage, beauty treatments, two clay tennis courts, bike rental, and miles of jogging and walking trails make the "Panorama Hotel" an ideal place to energize, revitalize and invigorate the senses. Free parking is available directly in the hotel. ... more   less 

Additional Information about Mercure Hotel Panorama Freiburg

Address: Wintererstrasse 89, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Price Range: RM511 - RM752 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Hotel Panorama Freiburg 4.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Panorama Freiburg
Mercure Freiburg Im Breisgau
Mercure Hotel Panorama Freiburg Germany/Freiburg Im Breisgau
Hotel Style:
#1 Luxury Hotel in Freiburg im Breisgau
#1 Business Hotel in Freiburg im Breisgau
#2 Family Hotel in Freiburg im Breisgau
#2 Romantic Hotel in Freiburg im Breisgau
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Panorama Freiburg staff and other travellers.
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Questions? Get answers from Mercure Hotel Panorama Freiburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the room, the better the view.”
 of 5 bubbles 761sultana, 20 Dec 2016 | Read review
“get rooms on level 4 or 5; with room #s around 4-7; avoid 301 to 305 as those are closest to reception”
 of 5 bubbles Traveleator, 27 Oct 2016 | Read review
“superior room on 4th or 5th floor”
  • sunset from room 410
  • forest side
 of 5 bubbles waiake1, 2 Oct 2016 | Read review
“All rooms have a view, quiet location, great walks in the surrounding woods and an interesting sculpture park.”
 of 5 bubbles 513J_S, 25 Sep 2016 | Read review
“If staying in a superior room ask for one on the fifth floor where balconies are private.”
 of 5 bubbles 926lizziem, 31 Aug 2016 | Read review
5 of 5