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Mercure Hotel Panorama Freiburg

Booking.comUS$120*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$149*
US$120*
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US$125*
US$125*
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Mercure Hotel Panorama Freiburg
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573 Reviews from our TripAdvisor Community

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Showing 177: English reviews
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Edmonton, Canada
Reviewed 2 weeks ago

This place is a dream. Would highly recommend to anyone looking to stay in Freiburg and explore the black forest. We stayed for 4 nights and from the moment we walked in, the staff was just perfect. Felt like there were hundreds of staff members waiting on us at every corner. Room was a tad dated, but very spacious with...

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Helpful?
Thank mrgrover
PanoramaFR, Leiter Gästebetreuung at Mercure Hotel Panorama Freiburg, responded to this review

Dear mrgrover, we want to thank you warmly that you have chosen our hotel for your stay in Freiburg and for the review of your stay with us! We are very pleased that you have appreciated the friendliness and helpfulness of our entire team within your stay. We are glad to hear, that the choice and quality of the products...

Muscat, Oman
Reviewed 2 weeks ago

Hotel has a very unique location in Freiburg. BUT.. the rooms are outdated and it renovation should be done. Lights in the rooms are also not good enough. It is very far from the city that you have to take a bus to go to the city. I had my own car so didn't face a problem. Parking is free...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JaaferHababo
PanoramaFR, Public Relations Manager at Mercure Hotel Panorama Freiburg, responded to this review

Dear JaaferHababo, first of all we want to thank you warmly that you have chosen our hotel for your stay in Freiburg and for the review of your stay with us! We are very pleased that you enjoyed your stay over the roof tops of Freiburg. At the same time we deeply regret that your stay did not meet your...

Dublin, Ireland
Reviewed 3 weeks ago via mobile

We stayed here for a few nights in April and our room was lovely, though we did pay extra for a deluxe room and had hoped it would be a bit bigger. Comfy bed though, really nice lighting and amazing view from balcony. Bathroom was a little small and would've hoped for better toiletries in a 4 star hotel. Tea...

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Helpful?
Thank bossiestboots
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear bossiestboots, Thank you very much for your detailed evaluation! We are very pleased that you have chosen our 4 star superior hotel for your stay in Freiburg and that you especially appreciated your room and our abundant breakfast buffet. Furthermore, we thank you for your different comments and recommendations. In totally, we offer 86 rooms in two different categories...

Zug, Switzerland
Reviewed 23 April 2017

We've been staying here last year. They probably won't make it from good to great but the view, and the really nice style of the renovated rooms make it still a great deal! The rooms, especially the bathrooms are pretty small, considered that you booked the highest available category. As a gold member I still don't know why they wouldn't...

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Helpful?
Thank Pigalle1966
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Pigalle1966, Thank you very much for your great evaluation! We are very pleased to read that you had a great time with us and that you especially enjoyed the style of our rooms which have been renovated in 2013. In both room categories we have bathrooms with bathtub or shower. Generally, the bathrooms with bathtub are more spacious than...

Tel Aviv, Israel
Reviewed 11 April 2017 via mobile

We arrived to hotel panorama on thursday afternoon and imidiately felt at home. The rooms are nice (little small for long stay) but the views and especialy the staff are 6 stars . The breakfast and dinner are very good and the staff does nit now how to say no. Every request we hade was answered by yes + smile....

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Helpful?
Thank assagil
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear assagil, Thank you very much for your great evaluation and your recommendation! We are really pleased to read that you enjoyed your stay in our hotel and that you especially appreciated the friendliness of our whole team as well as the breakfast and dinner in our restaurant "Chez Eric". We are looking forward to welcome you for another occasion!...

paris
Reviewed 13 March 2017

It Would be very nice to have some additional free services in a 4 stars hotel : Coffee/Tea in rooms, a Better wifi connection (it is extreemly slow) Breakfast is great but is overpriced (a simpler version would be nice) Thank you for consideration best regards

Review collected in partnership with Accorhotels.com
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Helpful?
Thank emmanuelf626
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear emmanuellf626, Thanks a lot for your suggestions about additional free services in our hotel which we gladly will discuss internally next time. You are right - there are no coffee or tea making facilities in our hotel rooms. You have the possibility to borrow a kettle at the reception against a deposit to prepare a cup of coffee or...

Rochester, United Kingdom
Reviewed 28 January 2017

This hotel has been a favourite stopping off place for many years. The location is fantastic, the staff friendly and efficient and we love the swimming pool. Because of its position high up the mountain visitors have to rely on the in house restaurant Chez Eric. On the last two occasions our meal was disappointing. On December 21 my fish...

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Helpful?
Thank JamesHeard2016
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear JamesHeard2016, Thank you very much for your evaluation! We are really pleased to read that our hotel has been one of your favourite stopping off places for many years - because of the location of our house, the friendliness and efficiency of our whole team as well as our swimming pool area. At the same time we deeply regret...

Brussels, Belgium
Reviewed 19 January 2017

We' ve passed the christmas holidays there. The location is amazing, as it offers great views and easy access to the city of Freiburg and to the cities around the area. The rooms are very good and clean, the swimming pool area and spa area amazing. The food at the restaurant is amazing and highly recommended. They only problem is...

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Helpful?
Thank lenakatopi
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear lenakatopi, Thanks a lot for your evaluation and your recommendation! We are really glad to read that you especially enjoyed the location of our hotel with its unique view across Freiburg and the surrounding area, your room, our swimming pool and sauna area as well as the food served in our restaurant "Chez Eric". We are really sorry that...

Reviewed 21 December 2016 via mobile

I visit every year around 150 various Accor hotels. This is without the shadow of a doubt the best hotel I ever stayed in. Top class. I will definitely come back here. Great location, great restaurant, great breakfast and 1 st class staff. A must

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Helpful?
Thank Yann G
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Yann G, Thanks a lot for this great evaluation! We are really pleased to read that you had a great time with us and that you enjoyed your stay in our hotel! We hope to see you soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Riyadh
Reviewed 20 December 2016

This was easily the best 4 star hotel I've ever been to. I was referred to this place by a friend who stayed there, and after seeing the details of this place, I allotted a few days to visit the area and stay in the hotel. I was not disappointed. The hotel is situated at the top of the hill...

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Helpful?
1Thank Sultan A
PanoramaFR, Leiter Öffentlichkeitsarbeit at Mercure Hotel Panorama Freiburg, responded to this review

Dear Sultan A, Thank you very much for your detailed and descriptive evaluation of your stay in our hotel! We are very glad to read that you enjoyed the time over the roof tops of Freiburg! We hope to see yoo really soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercure Hotel Panorama Freiburg - Chez Eric
Mercure Hotel Panorama Freiburg - Chez Eric
Cuisines: French, Seafood, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Idyllically located on the edge of the forest "above the rooftops of Freiburg", the Panorama Hotel is a haven of tranquility with a mediterranean flair. All 86 comfort and panoramic rooms were renovated in spring 2013 and are equipped with all modern comfort - elegant retreats in which the interplay of materials and colours enlives your sense of well being. Each room has a balcony or terrace with sun loungers as well as a blind and offers a magnificent view of the surrounding area. The restaurant "Chez Eric" seduces and convinces with a light mediterranean cuisine full of finesse. Guests are treated with selected dishes and seafood specialties. All creations are as fresh, light and easily digestible. Mediterranean is also the atmosphere on the spacious, decorated with palm trees bar & brasserie terrace "La Riviera". "Saint Tropez" and "La Riviera" offer seasonally changing delicacies for the small appetite and regional specialities complemented by selected cocktails. The versatile leisure activities like indoor pool, sauna, massage, beauty treatments, two clay tennis courts, bike rental, and miles of jogging and walking trails make the "Panorama Hotel" an ideal place to energize, revitalize and invigorate the senses. Free parking is available directly in the hotel. ... more   less 

Additional Information about Mercure Hotel Panorama Freiburg

Address: Wintererstr. 89, 79104 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Price Range: RM549 - RM897 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Panorama Freiburg 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Panorama Freiburg
Mercure Freiburg Im Breisgau
Mercure Hotel Panorama Freiburg Germany/Freiburg Im Breisgau
Hotel Style:
#1 Business Hotel in Freiburg im Breisgau
#1 Luxury Hotel in Freiburg im Breisgau
#2 Family Hotel in Freiburg im Breisgau
#2 Romantic Hotel in Freiburg im Breisgau
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Panorama Freiburg staff and other travellers.
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Questions? Get answers from Mercure Hotel Panorama Freiburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the room, the better the view.”
761sultana, 20 Dec 2016 | Read review
“get rooms on level 4 or 5; with room #s around 4-7; avoid 301 to 305 as those are closest to reception”
Traveleator, 27 Oct 2016 | Read review
“superior room on 4th or 5th floor”
  • sunset from room 410
  • forest side
waiake1, 2 Oct 2016 | Read review
“All rooms have a view, quiet location, great walks in the surrounding woods and an interesting sculpture park.”
513J_S, 25 Sep 2016 | Read review
“If staying in a superior room ask for one on the fifth floor where balconies are private.”
926lizziem, 31 Aug 2016 | Read review
5 of 5
Booking.com
US$120* /night
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Prices are for 1 room, 2 adults
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