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Crowne Plaza Heidelberg City Centre

CrownePlaza.comUS$156*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Heidelberg City Centre
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1,011 Reviews from our TripAdvisor Community

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Showing 649: English reviews
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Pune, India
Reviewed 2 days ago NEW

Location for this hotel is super amazing, walking distance to the main shopping street and the train station. Tram station right opposite the hotel. Rooms are nice and clean. Breakfast spread is good and has something to offer to everyone. I would recommend this hotel and will stay again next time in Heidelberg

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Helpful?
Thank NeelinJagtap
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear NeelinJagtap, thank you so much for choosing our hotel for your recent stay in Heidelberg! It is wonderful to know that you felt so comfortable at our house and that we could impress you in all areas - much appreciated. Many thanks for your kind words about the hotel location, the rooms, our breakfast buffet and the service received...

HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017

Location , the hotel is situated close to train station , you can drive directly to the parking from Bahnhofstrasse 7, than you can directly use the lift to the reception . Infront of the hotel there is a tram station which can take you to many different locations Walking distance to Bismark square about 10 mins Rooms , spacious,...

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Helpful?
Thank Monica C
About Hotel's Favourite Review
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Monica, thank you so much for choosing Crowne Plaza Heidelberg during your recent stay at our beautiful city as well as for taking the time to sharing in detail your experience with all the Tripadvisor.com users. It is nice to know that you enjoyed your stay with us and that were satisfied with your guest room, the central location...

Mumbai (Bombay), India
Reviewed 6 days ago NEW

We were a family and had booked 3 rooms at the Crowne Plaza, Heidelberg. The front desk was prompt and very helpful. Lady at the reception gave us a brief of the city along with the map and useful tips as this was our first trip to Heidelberg. The hotel is well located and is 15 min walk to the...

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Helpful?
Thank Gul28
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Gul28, thank you so much for choosing Crowne Plaza Heidelberg during your recent stay with your family at our beautiful city as well as for taking the time to sharing your experience with all the Tripadvisor.com users. It is nice to know that you enjoyed your stay with us and that were satisfied with your guest room and the...

Tucson, Arizona
Reviewed 2 weeks ago via mobile

Stayed 4 nights. Had a room with a king waterbed. Room was clean and well maintained. Reception staff very friendly and helpful. Nice restaurant in lobby. Extensive breakfast buffet with made to order eggs, fresh fruits, cereals, salmon, breads, pastries, Juices etc. Nice heated indoor swimming pool. Excercise room was average. Conference facilities also very good. All staff is very...

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Helpful?
Thank Sumanesh A
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Sumanesh, thank you so much for choosing Crowne Plaza Heidelberg during your recent stay as well as for taking the time to sharing your experience with all the Tripadvisor.com users. It is nice to know that you enjoyed your stay with us and that were satisfied with our hotel. Thank you also for your nice words about our service-...

East Moline, Illinois
Reviewed 3 weeks ago

If you want American amenities, this is it. Great location easy walk to the old town and castle. clean room and spacious. Air conditioning did not seem to work, thank goodness for windows that opened. Wifi was great. We took the shuttle bus from Frankfurt airport directly to the hotel. Very convenient. The pool and hot tub are open late...

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Helpful?
Thank Heather D
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Heather, thank you so much for choosing Crowne Plaza Heidelberg during your recent stay as well as for taking the time to sharing your experience with all the Tripadvisor.com users. It is nice to know that you enjoyed your stay with us and that were satisfied with our hotel. Thank you for your nice words, also about our pool,...

Garden City, Michigan
Reviewed 3 weeks ago via mobile

How a good hotel like this makes the other ones like inns in the middle of the road. Breakfast like Swedish ones. Good rooms and great channel selection on TV but additionally location, excellent service and special place to be for additional fee make thus hotel very good and recommended.

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Helpful?
Thank JoseloGG
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear JoseloGG, thank you so much for choosing Crowne Plaza Heidelberg during your recent stay as well as for taking the time to sharing your experience with all the Tripadvisor.com users. It is nice to know that you enjoyed your stay with us and that were satisfied with our hotel. Thank you also for your nice words about our service-...

Canton of Zug, Switzerland
Reviewed 4 weeks ago

The hotel is well located, in the centre of Heidelberg and provides easily accessible parking under the hotel. Service here is friendly & excellent. We checked in swiftly and were in our room within a few minutes. The rooms are good, with a TV that provides some English channels. The room service arrived swiftly and was tasty. Overall a good...

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Helpful?
Thank Mark_from_Thailand
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Mark, thank you so much for choosing Crowne Plaza Heidelberg during your recent stay as well as for taking the time to sharing your experience with all the Tripadvisor.com users. It is nice to know that you enjoyed your stay with us and that were satisfied with our hotel. Thank you also for your nice words about our friendly...

Johannesburg, South Africa
Reviewed 4 weeks ago via mobile

I am not a big fan of large hotel chains as they tend to lack any sort of character. Ultimately there is nothing wrong with this hotel, but we stayed at a boutique hotel 2kms down the road and it was sooooo much better. We wanted to stay longer but it was booked so we stayed here for 1 night....

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Helpful?
Thank Max H
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Max, thank you very much for your recent stay with us and also for your comment on Tripadvisor. We regret that we could not satisfy you of our hotel as we are unfortunately are not comparable to the 26 rooms-boutique hotel you stayed before. It is nice to know that you liked the central location of our house and...

Charlotte, North Carolina
Reviewed 4 weeks ago via mobile

I have clients in Mannheim, Germany, and I decide to always stay at the Crown Plaza Heidelberg because it is only 20 minutes away and it provides a very comfortable setting to stay. It also enables me to visit other clients in the surrounding areas and therefore serves as my "base of operations" in that region. The hotel does a...

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Helpful?
Thank Mike Z
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Mike, thank you so much for choosing Crowne Plaza Heidelberg during your recent stay as well as for taking the time to sharing your experience with all the Tripadvisor.com users. It is nice to know that you enjoyed your stay with us and that were satisfied with our hotel. Thank you also for your nice words about our service-...

Peterborough, United Kingdom
Reviewed 4 weeks ago via mobile

Located in one of the older builings in town standard crowne plaxa fare. V reasonable restaurant. Nice choice salads steaks and local beers. I ordered a ceasar salad and even with my hearty appetite struugled to finish it. Large breakfast buffet lots of choice. Comfortable beds quiet rooms. Sadly lacks a residents lounge. .

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Helpful?
Thank Jo G
hdy907, Manager at Crowne Plaza Heidelberg City Centre, responded to this review

Dear Jo G., thank you so much for choosing Crowne Plaza Heidelberg during your recent stay as well as for taking the time to sharing your experience with all the Tripadvisor.com users. It is nice to know that you enjoyed your stay with us and that were satisfied with our hotel. Thank you also for your nice words about our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Westcoast
Westcoast
Cuisines: German, International, Diner
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Hotel Heidelberg is due to its excellent city location the ideal starting point for your visit in Heidelberg and the metropol region Rhine-Neckar making it a great place to stay.The world famous sights of the city of Heidelberg can be conveniently reached by foot. If you are visiting the city on business, local companies like SAP, Heidelberger Druck, ABB and HeidelbergCement are located only a short distance from the hotel. The Crowne Plaza Hotel Heidelberg offers refurbished guestrooms and suites in various sizes making your stay a memorable experience. For dining you have the choice between the restaurant West coast and the beer and wine bar Gaudeamus .For hotel guests the use of our wellness area Kurfuerstentherme with pool, sauna, steam bath and whirlpool is complimentary. The Crowne Plaza Hotel Heidelberg is offering you the perfect location for your events. 7 function rooms with modern technical equipment combined with excellent service and the experience of our staff guarantee a successful event. The Lufthansa Airport Shuttle takes you conveniently from the International Airport Frankfurt to our hotel. Starting from 22nd May 2017 construction works will take place from Monday to Friday between 8 am and 8 pm. Occasionally noises could occur. We appreciate your understanding. ... more   less 

Additional Information about Crowne Plaza Heidelberg City Centre

Address: Kurfuersten-Anlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Heidelberg
Price Range: RM576 - RM1,104 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Heidelberg City Centre 4.5*
Number of rooms: 232
Reservation Options:
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Also Known As:
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Hotel Style:
#2 Spa Hotel in Heidelberg
#4 Luxury Hotel in Heidelberg
#7 Business Hotel in Heidelberg
#7 Family Hotel in Heidelberg
#7 Romantic Hotel in Heidelberg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Heidelberg City Centre staff and other travellers.
15 questions
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Winnipeg
over a year ago

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Questions? Get answers from Crowne Plaza Heidelberg City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Car park expensive and slightly inconvenient.”
rttraveller88, 18 Apr 2017 | Read review
“Club rooms are excellent”
U6833NAmonicac, 17 Apr 2017 | Read review
“All rooms are good”
Lovneesh, 12 Mar 2017 | Read review
“Request a room thats not too far from the elevators.”
FTSZF4519, 13 Feb 2017 | Read review
“Try the rooms of the club floor”
LuizRSouza, 13 Feb 2017 | Read review
5 of 5
CrownePlaza.com
US$156* /night
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Prices are for 1 room, 2 adults
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