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Leonardo Hotel Karlsruhe

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Leonardo Hotel Karlsruhe
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262 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Chicago, Illinois
Reviewed 2 weeks ago

I'm not one to complain but I really hated this place. Stayed here three nights over Christmas. First, the whole street is torn up in front - granted, not their fault but it made getting anywhere and then back to the hotel very difficult. Added to this, the restaurant offered nothing for dinner from the 24th-26th December so you HAD...

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Helpful?
Thank PaganEarthCitizen
Judith S, Front Office Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay a to our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you...

Reviewed 3 weeks ago

Very good location and excelent service.I would definately recommand it to other people. Very friendly staff and also very helpful at any time day and night.also hotel was vey clean.Nothing to moan about.

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Helpful?
Thank Gina B
Judith S, Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Guest, thank you very much for taking the time to evaluate our hotel. We are very happy that you enjoy your stay in our hotel. We are glad to welcome you again in Karlsruhe. Best regards Judith S. / Management

Dublin, Ireland
Reviewed 5 December 2016

Breakfast was certainly the top standard that I have ever eaten including in 5* hotels.! Room was spacious, clean and I was not disturbed by any 'usual' hotel noise in the early morning. I would definitely stay again!

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Helpful?
Thank Sara C
Judith S, Front Office Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Guest, thank you very much for your Feedback. Your kind words are a big motivation for the whole staff. With great pleasure I would like to welcome you again in Karlsruhe. Best Regards Jennifer H./Management

Dublin, Ireland
Reviewed 5 November 2016

Stayed here for one night on our way to Baden Baden. For what we paid, we could not fault the hotel. Nice room, helpful staff, and a really nice breakfast, recommended. We parked in the underground car park, as the free above ground parking was a little haphazard and limited. Got a discounted rate for the car park.

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Helpful?
Thank Brian C
Judith S, Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Judith, thank you for your nice feedback. We hope, we will welcome you again. Kind regards Judith S. / Management

Yorkshire
Reviewed 19 August 2016 via mobile

Stayed at the Leonardo for one night on our way to Austria on holiday. Booked two rooms via booking.com - a double and a twin for two daughters. On check-in were told that we could only have this option with the rooms on different floors (3rd and 9th). For us this was okay, but for parents of younger children I...

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Helpful?
Thank yorkshirepudding70
Judith S, Front Office Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It is a...

verona
Reviewed 18 July 2016

I booked a room for my Director at this hotel and on the confirmation email he noticed that the hotel requires all his guests arriving by car to have an "environmental badge" in the area. I have called the hotel to ask clarification about it: where to get this badge, what happen if someone does not have it etc.. I...

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1Thank elegenio
Judith S, Front Office Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. For your Feedback...

Londonderry, NH
Reviewed 12 July 2016

nice stay with family. typical European room set up but if you have 3 people to your room there is no room left to walk as the 3 single beds are squeezed in together but it can be done. Clean, services and staff were great. Directly across the street from the beautiful Zoo and park and close to downtown (10min...

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1Thank Andy603
Judith S, Front Office Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Andy, thank you very much for your Feedback. I´m very happy that you enjoyed your stay. With great pleasure I would like to welcome you again in future. Best Regards Jennifer H./Management

Tel Aviv, Israel
Reviewed 26 June 2016

central located ,friendly staff. we were traveling with an organized tour to the black forest. was great. great breakfast, variety, great dinner, we will be happy to return and to recommend. clean rooms ,very clean hotel

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Helpful?
Thank Hadas M
Judith S, Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Hadas, thank you for your kind feedback. This is a great motivation for all of us. We are pleased to welcome you again. Best regards Judith S. / Management

Cardiff UK
Reviewed 12 June 2016

The hotel is ok for just one night, it is clean with limited restaurant facilities. The service was good but that could be expected for the style of menu available. The room was clean and there was tea and coffee but no form of milk. The bed was soft for us and the mattress cover had a rubber content that...

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Helpful?
Thank Brian P
Judith S, General Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Brian, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It is a...

Longmont, Colorado
Reviewed 11 June 2016

vBeing there for a conference and spending a night at the Leonardo.The hotel is solid. The architecture of the building is from the 60s, but the interior got modernized quite a bit. Rooms are ok, nothing spectacular. Mattresses are somewhat on the soft side. Conference area is good, infrastructure is well established with good quality A/V. Snacks in the banquet...

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Helpful?
Thank Joe K
Judith S, Front Office Manager at Leonardo Hotel Karlsruhe, responded to this review

Dear Joe, Thank you very much for taking the time to evaluate your stay. I´m really happy to read your kind words. Your suggestions are very helpful to improve our Service in future. With great pleasure I would like to welcome you again in our hotel. Best Regards Jennifer H./Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access

Additional Information about Leonardo Hotel Karlsruhe

Address: Ettlinger Str. 23, 76137, Karlsruhe, Baden-Wurttemberg, Germany (Formerly BEST WESTERN Queens Hotel Karlsruhe)
Region: Germany > Baden-Wurttemberg > Karlsruhe > Südstadt
Price Range: RM247 - RM575 (Based on Average Rates for a Standard Room)
Number of rooms: 147
Reservation Options:
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Also Known As:
Best Western Karlsruhe
Karlsruhe Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Karlsruhe staff and other travellers.
6 questions
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Tallahassee, Florida
Bengaluru, India
over a year ago

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Questions? Get answers from Leonardo Hotel Karlsruhe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good place to crash for one night.”
 of 5 bubbles PaganEarthCitizen, 30 Dec 2016 | Read review
“Our room was at the front and itwas quiet.”
 of 5 bubbles , 25 Dec 2016 | Read review
“beware if you have 3 people (the max) it will be a tight fit”
 of 5 bubbles Andy603, 11 Jul 2016 | Read review
“We had a room on a lower floor and it was very quiet so I guess it is quiet everywhere.”
 of 5 bubbles jessicaaI9952IQ, 27 Dec 2015 | Read review
“On the upper floors you have a great view neigbourhood”
 of 5 bubbles 258CharlesD, 19 Dec 2015 | Read review
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